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Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30961 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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HESK header color templates

Last post by Klemen « Sun Mar 03, 2024 2:38 pm
Replies: 18
by Klemen » Mon Jun 17, 2013 1:47 pm
1

2
18 Replies

42411 Views

Last post by Klemen
Sun Mar 03, 2024 2:38 pm
HESK Security check list

Last post by Klemen « Fri Nov 05, 2021 7:51 am
Replies: 7
by Klemen » Thu Feb 26, 2015 4:46 pm

7 Replies

23559 Views

Last post by Klemen
Fri Nov 05, 2021 7:51 am
File permissions on Windows (IIS) servers

Last post by Klemen « Tue Apr 09, 2013 6:23 pm
Replies: 7
by Klemen » Fri Apr 27, 2007 11:03 am

7 Replies

32226 Views

Last post by Klemen
Tue Apr 09, 2013 6:23 pm
What features should be added to Hesk?

Last post by Klemen « Wed Aug 04, 2010 9:14 am
Replies: 120
by Klemen » Tue Apr 24, 2007 2:30 pm
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120 Replies

541515 Views

Last post by Klemen
Wed Aug 04, 2010 9:14 am
Edit a ticket in 3.6.4

Last post by Klemen « Fri Sep 19, 2025 2:16 pm
Replies: 1
by bastiaan.c » Thu Sep 18, 2025 2:15 pm

1 Replies

57 Views

Last post by Klemen
Fri Sep 19, 2025 2:16 pm
collaborator_added.txt in non english language

Last post by Klemen « Fri Sep 19, 2025 2:10 pm
Replies: 1
by scz » Thu Sep 18, 2025 1:05 pm

1 Replies

15 Views

Last post by Klemen
Fri Sep 19, 2025 2:10 pm
Barcode

Last post by Klemen « Tue Sep 16, 2025 8:15 pm
Replies: 7
by Maballa » Mon Sep 15, 2025 5:18 pm

7 Replies

80 Views

Last post by Klemen
Tue Sep 16, 2025 8:15 pm
"Skip to Main Content" appearing on all pages

Last post by Klemen « Mon Sep 15, 2025 1:21 pm
Replies: 5
by lloydy21 » Wed Sep 10, 2025 6:21 am

5 Replies

85 Views

Last post by Klemen
Mon Sep 15, 2025 1:21 pm
Error: Can't execute SQL

Last post by chrisdevelop « Fri Sep 12, 2025 5:23 pm
Replies: 12
by chrisdevelop » Fri Sep 12, 2025 8:24 am

12 Replies

143 Views

Last post by chrisdevelop
Fri Sep 12, 2025 5:23 pm
Resetting tracking ID no back to zero

Last post by Klemen « Thu Sep 11, 2025 6:01 pm
Replies: 2
by chrisdevelop » Thu Sep 11, 2025 2:39 pm

2 Replies

65 Views

Last post by Klemen
Thu Sep 11, 2025 6:01 pm
URL Key works once then stops

Last post by Mark.C « Wed Sep 10, 2025 1:21 pm
Replies: 2
by Mark.C » Tue Sep 09, 2025 5:20 pm

2 Replies

64 Views

Last post by Mark.C
Wed Sep 10, 2025 1:21 pm
Increasing file size for attachments

Last post by chrisdevelop « Mon Sep 08, 2025 12:40 pm
Replies: 2
by chrisdevelop » Mon Sep 08, 2025 11:31 am

2 Replies

103 Views

Last post by chrisdevelop
Mon Sep 08, 2025 12:40 pm
Feature Request

Last post by Klemen « Mon Sep 08, 2025 12:36 pm
Replies: 1
by chrisdevelop » Sun Sep 07, 2025 8:09 pm

1 Replies

71 Views

Last post by Klemen
Mon Sep 08, 2025 12:36 pm
Add date in updated shown on the ticket

Last post by chrisdevelop « Sun Sep 07, 2025 7:47 pm
Replies: 4
by chrisdevelop » Fri Sep 05, 2025 12:56 pm

4 Replies

94 Views

Last post by chrisdevelop
Sun Sep 07, 2025 7:47 pm
Ticket Linking

Last post by Klemen « Thu Sep 04, 2025 5:33 pm
Replies: 1
by shddcit » Thu Sep 04, 2025 4:02 pm

1 Replies

115 Views

Last post by Klemen
Thu Sep 04, 2025 5:33 pm
Cant access Hesk or even Teams

Last post by Klemen « Wed Sep 03, 2025 5:10 pm
Replies: 1
by chrisdevelop » Wed Sep 03, 2025 2:52 pm

1 Replies

132 Views

Last post by Klemen
Wed Sep 03, 2025 5:10 pm
"SMTP Timeout" is 0 after the upgrade to Hesk 3.x.x

Last post by Klemen « Wed Aug 27, 2025 4:32 pm
Replies: 1
by AleksidEr » Wed Aug 27, 2025 12:39 pm

1 Replies

146 Views

Last post by Klemen
Wed Aug 27, 2025 4:32 pm
Feature request - Allow Knowledgebase by customer

Last post by Klemen « Wed Aug 27, 2025 4:29 pm
Replies: 4
by theUsername » Mon Dec 02, 2024 8:16 pm

4 Replies

1318 Views

Last post by Klemen
Wed Aug 27, 2025 4:29 pm
Regarding the display of client names in the ticket history

Last post by Klemen « Wed Aug 27, 2025 4:28 pm
Replies: 3
by shddcit » Thu Aug 21, 2025 5:28 pm

3 Replies

197 Views

Last post by Klemen
Wed Aug 27, 2025 4:28 pm
New version of HESK: 3.6.4

Last post by Klemen « Sun Aug 17, 2025 10:20 am
Replies: 4
by Klemen » Wed Jun 11, 2025 6:46 pm

4 Replies

887 Views

Last post by Klemen
Sun Aug 17, 2025 10:20 am
Privacy Concerns Regarding URL Links Containing Email Addresses

Last post by Klemen « Fri Aug 15, 2025 6:07 pm
Replies: 5
by Steph » Tue Aug 05, 2025 7:45 pm

5 Replies

277 Views

Last post by Klemen
Fri Aug 15, 2025 6:07 pm
A public article in a private category appears on the knowledgebase.php page, which is not normal.

Last post by Klemen « Thu Aug 14, 2025 3:53 pm
Replies: 5
by Steph » Mon Aug 04, 2025 7:45 pm

5 Replies

235 Views

Last post by Klemen
Thu Aug 14, 2025 3:53 pm
problem with oauth with gmail

Last post by Klemen « Fri Aug 08, 2025 12:00 pm
Replies: 1
by neo71ad » Fri Aug 08, 2025 11:14 am

1 Replies

146 Views

Last post by Klemen
Fri Aug 08, 2025 12:00 pm
Connecting Hesk to an external database

Last post by RubberBandITMan « Mon Aug 04, 2025 7:14 pm
Replies: 2
by RubberBandITMan » Thu Jul 31, 2025 5:13 pm

2 Replies

209 Views

Last post by RubberBandITMan
Mon Aug 04, 2025 7:14 pm
WYSIWYG Editor

Last post by lartenik « Wed Jul 30, 2025 4:20 am
Replies: 2
by lartenik » Tue Jul 29, 2025 12:46 pm

2 Replies

284 Views

Last post by lartenik
Wed Jul 30, 2025 4:20 am
Hesk - Kurulum Videosu, Türkçe Dil Dosyası, Font Hatasının Çözümü

Last post by nacar « Fri Jul 25, 2025 11:27 pm
Replies: 5
by nacar » Mon Mar 08, 2021 5:39 pm

5 Replies

3787 Views

Last post by nacar
Fri Jul 25, 2025 11:27 pm
Custom Field behavior when Visibility is Staff Only

Last post by Klemen « Fri Jul 25, 2025 2:18 pm
Replies: 3
by syamak » Mon Jul 21, 2025 2:25 pm

3 Replies

246 Views

Last post by Klemen
Fri Jul 25, 2025 2:18 pm
Email to customer when ticket is opened

Last post by Klemen « Fri Jul 25, 2025 2:17 pm
Replies: 1
by Gibbs93 » Wed Jul 23, 2025 4:52 pm

1 Replies

180 Views

Last post by Klemen
Fri Jul 25, 2025 2:17 pm
Error problem hesk 3.6.3

Last post by Klemen « Fri Jul 25, 2025 2:13 pm
Replies: 1
by Dennisfleijsman53 » Wed Jul 23, 2025 2:02 pm

1 Replies

180 Views

Last post by Klemen
Fri Jul 25, 2025 2:13 pm
Hesk suggests articles not related to the ticket topic

Last post by Klemen « Tue Jul 15, 2025 6:50 pm
Replies: 1
by shddcit » Tue Jul 15, 2025 6:38 pm

1 Replies

205 Views

Last post by Klemen
Tue Jul 15, 2025 6:50 pm
Feature Request: Merge Customers

Last post by Dywidackel « Thu Jul 10, 2025 7:56 am
Replies: 2
by Dywidackel » Thu Jul 10, 2025 6:46 am

2 Replies

222 Views

Last post by Dywidackel
Thu Jul 10, 2025 7:56 am
when updating time on a ticket i get No valid user ID

Last post by Klemen « Wed Jul 09, 2025 4:57 pm
Replies: 9
by arcadeshopper » Thu Jul 03, 2025 11:35 pm

9 Replies

389 Views

Last post by Klemen
Wed Jul 09, 2025 4:57 pm
Different Ticket-person with same email addresses from a company

Last post by stockp « Tue Jul 08, 2025 11:08 am
Replies: 2
by stockp » Fri Jul 04, 2025 5:26 pm

2 Replies

517 Views

Last post by stockp
Tue Jul 08, 2025 11:08 am
Hesk and Email Replys

Last post by unadonis « Mon Jul 07, 2025 6:19 pm
Replies: 9
by mrluke » Thu Jun 12, 2025 12:19 pm

9 Replies

496 Views

Last post by unadonis
Mon Jul 07, 2025 6:19 pm
Further updated Norwegian language files

Last post by Klemen « Sun Jul 06, 2025 7:13 pm
Replies: 1
by LetUsRepair » Fri Jul 04, 2025 10:19 am

1 Replies

203 Views

Last post by Klemen
Sun Jul 06, 2025 7:13 pm
REQ: custom service message for maintenance mode

Last post by Klemen « Sun Jul 06, 2025 6:57 pm
Replies: 1
by skuske » Sat Jul 05, 2025 3:01 pm

1 Replies

171 Views

Last post by Klemen
Sun Jul 06, 2025 6:57 pm
Request for Hesk domain change from dicthelpdesk.ng to dictsupport.atbu.edu.ng

Last post by Klemen « Sun Jul 06, 2025 6:56 pm
Replies: 1
by adanlami » Sat Jul 05, 2025 11:08 pm

1 Replies

259 Views

Last post by Klemen
Sun Jul 06, 2025 6:56 pm
Customize Submit a Support Request

Last post by kevin_Webbers « Wed Jul 02, 2025 2:17 pm
Replies: 2
by kevin_Webbers » Mon Jun 30, 2025 4:20 pm

2 Replies

272 Views

Last post by kevin_Webbers
Wed Jul 02, 2025 2:17 pm
How do I link tickets?

Last post by Klemen « Mon Jun 30, 2025 6:04 pm
Replies: 7
by GezusK » Thu Jun 26, 2025 1:34 pm

7 Replies

379 Views

Last post by Klemen
Mon Jun 30, 2025 6:04 pm
Suggestion for New Customer - Email

Last post by Klemen « Mon Jun 30, 2025 6:02 pm
Replies: 1
by supertramp4 » Fri Jun 27, 2025 9:30 pm

1 Replies

243 Views

Last post by Klemen
Mon Jun 30, 2025 6:02 pm
How can I change the calculation of time for a request?

Last post by Klemen « Mon Jun 30, 2025 2:00 pm
Replies: 8
by Fautif » Wed Jun 25, 2025 12:11 pm

8 Replies

379 Views

Last post by Klemen
Mon Jun 30, 2025 2:00 pm
multiple participants to a ticket and CC emails

Last post by speakertone « Fri Jun 27, 2025 11:26 am
Replies: 17
by TerminalAddict » Mon Oct 21, 2024 8:44 pm
1

2
17 Replies

78929 Views

Last post by speakertone
Fri Jun 27, 2025 11:26 am
[Work In Progress] OpenAI Integration

Last post by bradheffernan « Tue Jun 24, 2025 1:39 am
Replies: 6
by bradheffernan » Sat Jun 21, 2025 9:46 am

6 Replies

602 Views

Last post by bradheffernan
Tue Jun 24, 2025 1:39 am
Cleanup in tiny_mce versions

Last post by Klemen « Mon Jun 23, 2025 2:39 pm
Replies: 1
by shadedk » Mon Jun 23, 2025 2:34 pm

1 Replies

206 Views

Last post by Klemen
Mon Jun 23, 2025 2:39 pm
Error in 3.6.1 Category Names

Last post by Dywidackel « Mon Jun 23, 2025 10:53 am
Replies: 2
by Dywidackel » Mon Jun 23, 2025 9:00 am

2 Replies

277 Views

Last post by Dywidackel
Mon Jun 23, 2025 10:53 am
scandir(): (errno 2): No such file or directory in /home/xxx/domains/help.xxx.nl/public_html/inc/admin_functions.inc.php

Last post by Klemen « Mon Jun 23, 2025 10:33 am
Replies: 3
by snelweg » Sun Jun 22, 2025 11:02 am

3 Replies

214 Views

Last post by Klemen
Mon Jun 23, 2025 10:33 am
Error Found in 3.6.0

Last post by Klemen « Wed Jun 18, 2025 8:12 am
Replies: 1
by shddcit » Wed Jun 18, 2025 7:23 am

1 Replies

282 Views

Last post by Klemen
Wed Jun 18, 2025 8:12 am
Problem upload attachment

Last post by Klemen « Mon Jun 16, 2025 10:08 am
Replies: 1
by Equivoque » Mon Jun 16, 2025 7:45 am

1 Replies

182 Views

Last post by Klemen
Mon Jun 16, 2025 10:08 am
Error when linking tickets: "Cannot execute SQL" due to wrong datetime format in dt_created

Last post by Klemen « Sat Jun 14, 2025 3:36 pm
Replies: 3
by dmbltda » Sat Jun 14, 2025 3:30 am

3 Replies

236 Views

Last post by Klemen
Sat Jun 14, 2025 3:36 pm
Ticket links from email not working

Last post by bradheffernan « Fri Jun 13, 2025 11:00 pm
Replies: 2
by bradheffernan » Fri Jun 13, 2025 4:00 pm

2 Replies

213 Views

Last post by bradheffernan
Fri Jun 13, 2025 11:00 pm

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