Hesk - helpdesk software - Page 35 - PHPJunkyard support forum

Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

350 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30738 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Last post

SQL script error on new install

Last post by WStemple « Tue Feb 11, 2014 4:22 pm
Replies: 4
by WStemple » Thu Feb 06, 2014 7:40 pm

4 Replies

347 Views

Last post by WStemple
Tue Feb 11, 2014 4:22 pm
Servertime setting

Last post by Klemen « Sun Feb 09, 2014 9:23 am
Replies: 1
by ncrs_admin » Sat Feb 08, 2014 4:38 pm

1 Replies

470 Views

Last post by Klemen
Sun Feb 09, 2014 9:23 am
Setting page (admin_settings.php) stuck loading...

Last post by ariele « Wed Feb 05, 2014 4:29 pm
Replies: 2
by ariele » Wed Feb 05, 2014 1:21 pm

2 Replies

310 Views

Last post by ariele
Wed Feb 05, 2014 4:29 pm
How to autofill the name in ticket via pop3 fetching

Last post by Klemen « Wed Feb 05, 2014 3:53 pm
Replies: 1
by edesigner » Wed Feb 05, 2014 12:54 pm

1 Replies

240 Views

Last post by Klemen
Wed Feb 05, 2014 3:53 pm
Can't connect to DB Piping error - everything else works

Last post by gorsey « Tue Feb 04, 2014 12:32 pm
Replies: 5
by gorsey » Tue Feb 04, 2014 9:45 am

5 Replies

543 Views

Last post by gorsey
Tue Feb 04, 2014 12:32 pm
Limit ticket creation to specific emails e.g same domain

Last post by nesguep « Mon Feb 03, 2014 2:41 pm
Replies: 2
by magwagwaodell » Tue Dec 10, 2013 6:59 am

2 Replies

280 Views

Last post by nesguep
Mon Feb 03, 2014 2:41 pm
Add current time to Hesk homepage

Last post by mkoch227 « Sun Feb 02, 2014 4:37 pm
Replies: 1
by tb1254 » Sun Feb 02, 2014 10:49 am

1 Replies

1093 Views

Last post by mkoch227
Sun Feb 02, 2014 4:37 pm
Configuring columns in the open ticket view

Last post by Johnyb « Fri Jan 31, 2014 1:25 pm
Replies: 26
by profdelapaz » Mon Jun 17, 2013 6:17 pm
1

2
26 Replies

6527 Views

Last post by Johnyb
Fri Jan 31, 2014 1:25 pm
Feature-List for Hesk 3

Last post by Klemen « Tue Jan 28, 2014 2:45 pm
Replies: 2
by alcazar » Tue Jan 28, 2014 12:31 pm

2 Replies

696 Views

Last post by Klemen
Tue Jan 28, 2014 2:45 pm
Email piping ticket category

Last post by curiosus « Sun Jan 26, 2014 5:30 pm
Replies: 2
by curiosus » Sun Jan 26, 2014 3:27 pm

2 Replies

325 Views

Last post by curiosus
Sun Jan 26, 2014 5:30 pm
Changing the Automaticlaly generated tracking ID

Last post by Klemen « Wed Jan 22, 2014 5:45 pm
Replies: 2
by Tinydan » Tue Jan 21, 2014 1:23 pm

2 Replies

1547 Views

Last post by Klemen
Wed Jan 22, 2014 5:45 pm
Auto Login? or customers assign?

Last post by Klemen « Wed Jan 22, 2014 5:11 pm
Replies: 4
by SBS2012 » Thu Jan 26, 2012 5:45 pm

4 Replies

1448 Views

Last post by Klemen
Wed Jan 22, 2014 5:11 pm
Piping Issue?

Last post by cormierjimmy « Sat Jan 18, 2014 9:12 pm
Replies: 9
by GeekPlaya » Thu Feb 23, 2012 12:52 am

9 Replies

2086 Views

Last post by cormierjimmy
Sat Jan 18, 2014 9:12 pm
Submit Error with use of swedish characters after PHPupgrade

Last post by Vaios « Fri Jan 17, 2014 9:05 pm
Replies: 2
by Vaios » Fri Jan 17, 2014 12:46 pm

2 Replies

212 Views

Last post by Vaios
Fri Jan 17, 2014 9:05 pm
Prevent auto response from email input

Last post by Tinydan « Fri Jan 17, 2014 12:11 pm
Replies: 2
by Tinydan » Fri Jan 17, 2014 11:10 am

2 Replies

635 Views

Last post by Tinydan
Fri Jan 17, 2014 12:11 pm
Can't Include File Attachments in Tickets

Last post by jvarela « Thu Jan 16, 2014 5:41 pm
Replies: 4
by jvarela » Tue Jan 14, 2014 9:11 pm

4 Replies

664 Views

Last post by jvarela
Thu Jan 16, 2014 5:41 pm
recaptcha causes socket errors.

Last post by Klemen « Tue Jan 14, 2014 3:23 pm
Replies: 3
by zmenchho » Mon Jan 13, 2014 1:10 pm

3 Replies

1130 Views

Last post by Klemen
Tue Jan 14, 2014 3:23 pm
Autofill EmailId and Name

Last post by dr_patso « Mon Jan 13, 2014 7:26 pm
Replies: 2
by subairmk » Mon Jan 13, 2014 10:13 am

2 Replies

896 Views

Last post by dr_patso
Mon Jan 13, 2014 7:26 pm
Different language versions of content

Last post by Klemen « Sat Jan 11, 2014 11:26 am
Replies: 3
by exo » Thu Jan 17, 2013 2:25 pm

3 Replies

313 Views

Last post by Klemen
Sat Jan 11, 2014 11:26 am
Altering URL of support site.

Last post by nick00 « Sat Jan 11, 2014 10:33 am
Replies: 4
by nick00 » Fri Jan 10, 2014 2:26 pm

4 Replies

17572 Views

Last post by nick00
Sat Jan 11, 2014 10:33 am
How to Change Title From Resolved To Replied

Last post by Klemen « Fri Jan 10, 2014 11:44 am
Replies: 1
by SupportCenter » Thu Jan 09, 2014 10:38 pm

1 Replies

1025 Views

Last post by Klemen
Fri Jan 10, 2014 11:44 am
How to switch off first email to customer

Last post by bastiaan.c « Wed Jan 08, 2014 8:59 am
Replies: 6
by bastiaan.c » Sun Jan 05, 2014 5:52 pm

6 Replies

1007 Views

Last post by bastiaan.c
Wed Jan 08, 2014 8:59 am
Unable to get correct value from text input as $_SESSION val

Last post by Klemen « Tue Jan 07, 2014 1:40 pm
Replies: 8
by Tinydan » Mon Jan 06, 2014 10:33 am

8 Replies

1314 Views

Last post by Klemen
Tue Jan 07, 2014 1:40 pm
Changing title made my admin area dissapear

Last post by Star « Tue Jan 07, 2014 9:51 am
Replies: 7
by Star » Sat Jan 04, 2014 1:18 pm

7 Replies

642 Views

Last post by Star
Tue Jan 07, 2014 9:51 am
Send answer text as mail

Last post by Klemen « Mon Jan 06, 2014 7:33 pm
Replies: 1
by mdiehl » Mon Jan 06, 2014 12:55 pm

1 Replies

556 Views

Last post by Klemen
Mon Jan 06, 2014 7:33 pm
Error: Could not connect to the host "smtp.gmail.com": Conne

Last post by Klemen « Mon Jan 06, 2014 7:32 pm
Replies: 3
by Aber28 » Mon Jan 06, 2014 10:41 am

3 Replies

626 Views

Last post by Klemen
Mon Jan 06, 2014 7:32 pm
no tickets from empty mails

Last post by mdiehl « Mon Jan 06, 2014 9:11 am
Replies: 2
by mdiehl » Mon Dec 30, 2013 1:51 pm

2 Replies

707 Views

Last post by mdiehl
Mon Jan 06, 2014 9:11 am
Canned messages not working in Firefox

Last post by vinman57 « Mon Dec 30, 2013 9:36 pm
Replies: 2
by vinman57 » Mon Dec 30, 2013 1:10 pm

2 Replies

526 Views

Last post by vinman57
Mon Dec 30, 2013 9:36 pm
Open knowledgebase First

Last post by Klemen « Sat Dec 28, 2013 7:16 pm
Replies: 1
by jeffjames » Sat Dec 28, 2013 1:18 pm

1 Replies

166 Views

Last post by Klemen
Sat Dec 28, 2013 7:16 pm
editable $subject

Last post by Klemen « Thu Dec 26, 2013 9:33 am
Replies: 1
by snelweg » Tue Dec 24, 2013 3:36 pm

1 Replies

535 Views

Last post by Klemen
Thu Dec 26, 2013 9:33 am
Request Close status that can only be closed by admin.

Last post by Klemen « Sun Dec 22, 2013 4:05 pm
Replies: 5
by christiano » Mon Dec 16, 2013 12:49 pm

5 Replies

917 Views

Last post by Klemen
Sun Dec 22, 2013 4:05 pm
MOD: Mark "sticky" in knowledgebase as well

Last post by Klemen « Sun Dec 22, 2013 4:02 pm
Replies: 2
by ong13 » Fri Dec 20, 2013 4:30 pm

2 Replies

1011 Views

Last post by Klemen
Sun Dec 22, 2013 4:02 pm
Track id - number

Last post by ong13 « Sat Dec 21, 2013 4:57 pm
Replies: 3
by jones » Sun Nov 03, 2013 7:25 pm

3 Replies

1019 Views

Last post by ong13
Sat Dec 21, 2013 4:57 pm
Pop3 fetching - identical e-mails not identified

Last post by scz « Fri Dec 20, 2013 4:21 pm
Replies: 2
by scz » Fri Dec 20, 2013 10:40 am

2 Replies

717 Views

Last post by scz
Fri Dec 20, 2013 4:21 pm
Open attachments on page.html

Last post by jeffjames « Fri Dec 20, 2013 10:44 am
Replies: 6
by jeffjames » Wed Dec 18, 2013 4:36 pm

6 Replies

690 Views

Last post by jeffjames
Fri Dec 20, 2013 10:44 am
HESK help required for session expired

Last post by leospace « Wed Dec 18, 2013 6:40 am
Replies: 9
by leospace » Wed Dec 11, 2013 4:40 pm

9 Replies

788 Views

Last post by leospace
Wed Dec 18, 2013 6:40 am
Auto assign tickets, how it work ?

Last post by Klemen « Fri Dec 13, 2013 2:54 pm
Replies: 2
by grégory » Fri Dec 13, 2013 10:50 am

2 Replies

305 Views

Last post by Klemen
Fri Dec 13, 2013 2:54 pm
How to change the string on submit ticket and around

Last post by cityonline « Fri Dec 13, 2013 10:33 am
Replies: 2
by cityonline » Fri Dec 13, 2013 9:30 am

2 Replies

434 Views

Last post by cityonline
Fri Dec 13, 2013 10:33 am
How to make default Subject and Message fields not required?

Last post by MOB « Tue Dec 10, 2013 4:52 pm
Replies: 2
by MOB » Wed Dec 04, 2013 3:58 am

2 Replies

907 Views

Last post by MOB
Tue Dec 10, 2013 4:52 pm
How to get rid of spam on Hesk Desk using ZB Block.

Last post by Klemen « Tue Dec 10, 2013 4:23 pm
Replies: 3
by MOB » Mon Dec 09, 2013 5:24 am

3 Replies

841 Views

Last post by Klemen
Tue Dec 10, 2013 4:23 pm
Custom field and lengths

Last post by Klemen « Mon Dec 09, 2013 5:08 pm
Replies: 1
by ruffmeister » Mon Dec 09, 2013 4:06 pm

1 Replies

695 Views

Last post by Klemen
Mon Dec 09, 2013 5:08 pm
IMAP support?

Last post by dr_patso « Sun Dec 08, 2013 11:53 pm
Replies: 3
by dr_patso » Sun Dec 08, 2013 5:35 am

3 Replies

728 Views

Last post by dr_patso
Sun Dec 08, 2013 11:53 pm
disable customer email notifications

Last post by Klemen « Sun Dec 08, 2013 6:50 pm
Replies: 1
by dr_patso » Fri Dec 06, 2013 9:55 am

1 Replies

350 Views

Last post by Klemen
Sun Dec 08, 2013 6:50 pm
answers from hotmail accounts corrupts the ticket id

Last post by aiacciu « Sun Dec 08, 2013 4:14 pm
Replies: 3
by aiacciu » Wed Nov 20, 2013 10:57 pm

3 Replies

287 Views

Last post by aiacciu
Sun Dec 08, 2013 4:14 pm
Repeated ticket creation issue

Last post by benvahit « Mon Dec 02, 2013 3:16 pm
Replies: 4
by benvahit » Thu Nov 28, 2013 11:32 am

4 Replies

912 Views

Last post by benvahit
Mon Dec 02, 2013 3:16 pm
reports

Last post by Klemen « Sat Nov 30, 2013 6:34 pm
Replies: 5
by vladsn07 » Fri Nov 29, 2013 12:24 pm

5 Replies

1198 Views

Last post by Klemen
Sat Nov 30, 2013 6:34 pm
Private Text Box size?

Last post by MOB « Sat Nov 30, 2013 11:35 am
Replies: 2
by MOB » Sat Nov 30, 2013 3:59 am

2 Replies

647 Views

Last post by MOB
Sat Nov 30, 2013 11:35 am
Email piping - error returned

Last post by afra « Fri Nov 29, 2013 7:42 pm
Replies: 2
by afra » Fri Nov 29, 2013 12:27 pm

2 Replies

270 Views

Last post by afra
Fri Nov 29, 2013 7:42 pm
Loads of "customer has replied" updates in assigned ticket

Last post by GoGetSeen « Fri Nov 29, 2013 6:13 pm
Replies: 5
by GoGetSeen » Mon Nov 18, 2013 12:49 pm

5 Replies

436 Views

Last post by GoGetSeen
Fri Nov 29, 2013 6:13 pm
Remove Contact info or make a not required

Last post by mliell « Fri Nov 29, 2013 5:04 pm
Replies: 2
by peppe » Mon Sep 17, 2012 8:39 am

2 Replies

707 Views

Last post by mliell
Fri Nov 29, 2013 5:04 pm

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