Hesk - helpdesk software - Page 41 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

358 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30738 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Last post

Knowledge Search

Last post by rgaspar « Mon Feb 18, 2013 3:31 am
Replies: 2
by rgaspar » Tue Feb 05, 2013 2:27 am

2 Replies

562 Views

Last post by rgaspar
Mon Feb 18, 2013 3:31 am
E-mail - optional

Last post by Klemen « Sun Feb 17, 2013 9:22 am
Replies: 1
by djforce » Mon Feb 11, 2013 1:32 pm

1 Replies

230 Views

Last post by Klemen
Sun Feb 17, 2013 9:22 am
Adding a paragraph of text to ticket submission

Last post by Klemen « Sun Feb 17, 2013 9:22 am
Replies: 2
by jvantuno » Sun Feb 10, 2013 1:17 am

2 Replies

543 Views

Last post by Klemen
Sun Feb 17, 2013 9:22 am
Change display order (priority) of KB Categories

Last post by Klemen « Sun Feb 17, 2013 9:20 am
Replies: 2
by srumberg » Thu Feb 07, 2013 11:39 am

2 Replies

751 Views

Last post by Klemen
Sun Feb 17, 2013 9:20 am
Articles not displaying in order specified by administrator

Last post by Klemen « Sun Feb 17, 2013 9:18 am
Replies: 2
by srumberg » Fri Feb 08, 2013 11:43 pm

2 Replies

692 Views

Last post by Klemen
Sun Feb 17, 2013 9:18 am
can't create custom fields

Last post by Klemen « Sun Feb 17, 2013 9:12 am
Replies: 1
by plc » Wed Feb 06, 2013 8:00 pm

1 Replies

373 Views

Last post by Klemen
Sun Feb 17, 2013 9:12 am
List all customer's tickets

Last post by Klemen « Sun Feb 17, 2013 9:11 am
Replies: 1
by clarinet » Wed Feb 06, 2013 12:06 am

1 Replies

218 Views

Last post by Klemen
Sun Feb 17, 2013 9:11 am
Wrong email address in ticket notification emails

Last post by Klemen « Sun Feb 17, 2013 9:08 am
Replies: 5
by nick00 » Mon Jan 28, 2013 4:44 pm

5 Replies

607 Views

Last post by Klemen
Sun Feb 17, 2013 9:08 am
Change e-mail field

Last post by Klemen « Sun Feb 17, 2013 9:06 am
Replies: 1
by esenb » Thu Jan 31, 2013 2:05 pm

1 Replies

239 Views

Last post by Klemen
Sun Feb 17, 2013 9:06 am
uk £ pound

Last post by garyw74 « Mon Feb 11, 2013 3:49 pm
Replies: 14
by brian99 » Mon Aug 27, 2012 2:21 pm

14 Replies

3460 Views

Last post by garyw74
Mon Feb 11, 2013 3:49 pm
POP fetching changed ticket, creates new ticket!

Last post by lupolo « Mon Feb 11, 2013 3:23 pm
Replies: 4
by lupolo » Thu Nov 29, 2012 1:08 pm

4 Replies

959 Views

Last post by lupolo
Mon Feb 11, 2013 3:23 pm
Remove Priority Field

Last post by TimPSNC « Mon Feb 11, 2013 9:39 am
Replies: 1
by jvantuno » Sun Feb 10, 2013 1:19 am

1 Replies

558 Views

Last post by TimPSNC
Mon Feb 11, 2013 9:39 am
Using the back-end without customers seeing front-end?

Last post by ryanjm « Fri Feb 08, 2013 6:56 pm
Replies: 2
by ryanjm » Wed Feb 06, 2013 2:20 am

2 Replies

748 Views

Last post by ryanjm
Fri Feb 08, 2013 6:56 pm
Auto Close

Last post by Klemen « Tue Jan 29, 2013 8:13 am
Replies: 3
by ben545 » Mon Jan 28, 2013 5:40 pm

3 Replies

525 Views

Last post by Klemen
Tue Jan 29, 2013 8:13 am
increasing the signature lengh

Last post by SEEKNDESTROY427 « Mon Jan 28, 2013 6:59 pm
Replies: 5
by power » Tue Apr 24, 2007 11:18 pm

5 Replies

3939 Views

Last post by SEEKNDESTROY427
Mon Jan 28, 2013 6:59 pm
Can't get to Step 3 of New Installation

Last post by Klemen « Mon Jan 28, 2013 4:35 pm
Replies: 1
by boomerSteve » Mon Jan 28, 2013 7:15 am

1 Replies

231 Views

Last post by Klemen
Mon Jan 28, 2013 4:35 pm
Sticky Knowledge Base Categories

Last post by kenonix « Mon Jan 28, 2013 1:47 pm
Replies: 6
by kenonix » Thu Jan 24, 2013 3:45 pm

6 Replies

386 Views

Last post by kenonix
Mon Jan 28, 2013 1:47 pm
Merge tickets "hide" tickets

Last post by scz « Mon Jan 28, 2013 9:34 am
Replies: 4
by scz » Thu Jan 24, 2013 8:39 pm

4 Replies

13718 Views

Last post by scz
Mon Jan 28, 2013 9:34 am
New Custom Field - Hesk

Last post by Klemen « Sun Jan 27, 2013 1:02 pm
Replies: 1
by multnick » Sat Jan 26, 2013 9:46 pm

1 Replies

508 Views

Last post by Klemen
Sun Jan 27, 2013 1:02 pm
Error: Cannot connect to the database

Last post by Klemen « Sun Jan 27, 2013 8:45 am
Replies: 3
by stevemine1 » Fri Jan 25, 2013 11:27 am

3 Replies

401 Views

Last post by Klemen
Sun Jan 27, 2013 8:45 am
custom fields lost after upgrade

Last post by Klemen « Sat Jan 26, 2013 2:46 pm
Replies: 3
by plc » Thu Jan 24, 2013 6:29 pm

3 Replies

755 Views

Last post by Klemen
Sat Jan 26, 2013 2:46 pm
POP3 Fetching Almost Working?

Last post by sideshow_solutions « Fri Jan 25, 2013 8:08 pm
Replies: 3
by sideshow_solutions » Sat Jan 19, 2013 3:35 pm

3 Replies

808 Views

Last post by sideshow_solutions
Fri Jan 25, 2013 8:08 pm
Radio button option issue

Last post by Klemen « Tue Jan 22, 2013 8:26 pm
Replies: 4
by Lurking » Mon Oct 29, 2012 2:39 am

4 Replies

1833 Views

Last post by Klemen
Tue Jan 22, 2013 8:26 pm
Display the number of views of the knowledge base in private

Last post by Klemen « Tue Jan 22, 2013 8:24 pm
Replies: 1
by wed » Tue Jan 22, 2013 5:53 am

1 Replies

631 Views

Last post by Klemen
Tue Jan 22, 2013 8:24 pm
Email reply every time you reply

Last post by dllong « Thu Jan 17, 2013 9:40 pm
Replies: 2
by dllong » Thu Jan 17, 2013 4:00 pm

2 Replies

534 Views

Last post by dllong
Thu Jan 17, 2013 9:40 pm
Knowledgebase won't search mac

Last post by ScriptKitten « Thu Jan 17, 2013 3:48 am
Replies: 2
by ScriptKitten » Wed Jan 16, 2013 7:33 pm

2 Replies

180 Views

Last post by ScriptKitten
Thu Jan 17, 2013 3:48 am
Email Piping not working for Windows Server 2008/IIS

Last post by Klemen « Wed Jan 16, 2013 4:56 pm
Replies: 1
by DrBix » Wed Jan 16, 2013 8:50 am

1 Replies

379 Views

Last post by Klemen
Wed Jan 16, 2013 4:56 pm
Temperamental SMTP connectivity

Last post by Klemen « Wed Jan 16, 2013 4:50 pm
Replies: 7
by jacklidnsay » Mon Jan 14, 2013 1:58 pm

7 Replies

657 Views

Last post by Klemen
Wed Jan 16, 2013 4:50 pm
New Ticket Email Distribution Group (RESOLVED)

Last post by a.pike « Tue Jan 15, 2013 3:00 pm
Replies: 1
by a.pike » Tue Jan 15, 2013 9:48 am

1 Replies

241 Views

Last post by a.pike
Tue Jan 15, 2013 3:00 pm
[fixed] hesk hanging/other pages constantly waiting

Last post by dr_patso « Mon Jan 14, 2013 10:27 pm
Replies: 1
by dr_patso » Mon Jan 14, 2013 9:57 pm

1 Replies

374 Views

Last post by dr_patso
Mon Jan 14, 2013 10:27 pm
Hesk POP and PIPE - move to under admin

Last post by scanreg « Mon Jan 14, 2013 3:44 pm
Replies: 2
by scanreg » Mon Jan 14, 2013 1:05 pm

2 Replies

583 Views

Last post by scanreg
Mon Jan 14, 2013 3:44 pm
download previous version?

Last post by Klemen « Mon Jan 14, 2013 2:36 pm
Replies: 1
by mfratoni » Mon Jan 14, 2013 12:57 pm

1 Replies

223 Views

Last post by Klemen
Mon Jan 14, 2013 2:36 pm
How stop auto-acknowledgement email when retrieve POP/PIPE ?

Last post by scanreg « Mon Jan 14, 2013 1:09 pm
Replies: 2
by scanreg » Sun Jan 13, 2013 4:29 pm

2 Replies

602 Views

Last post by scanreg
Mon Jan 14, 2013 1:09 pm
download_attachment.php IE8 download error

Last post by Klemen « Mon Jan 14, 2013 11:15 am
Replies: 3
by alf149 » Fri Jan 11, 2013 9:06 am

3 Replies

330 Views

Last post by Klemen
Mon Jan 14, 2013 11:15 am
Module 'pdo_sqlite' already loaded

Last post by Klemen « Mon Jan 14, 2013 8:35 am
Replies: 1
by gizoom » Sun Jan 13, 2013 1:30 pm

1 Replies

252 Views

Last post by Klemen
Mon Jan 14, 2013 8:35 am
Reply to more than one email

Last post by Klemen « Sat Jan 12, 2013 5:36 pm
Replies: 1
by lupo23 » Sat Jan 12, 2013 4:25 pm

1 Replies

302 Views

Last post by Klemen
Sat Jan 12, 2013 5:36 pm
v2.41 with LDAP

Last post by deserteagle369 « Fri Jan 11, 2013 4:43 am

by deserteagle369 » Fri Jan 11, 2013 4:43 am

0 Replies

5483 Views

Last post by deserteagle369
Fri Jan 11, 2013 4:43 am
POP3 Fetching

Last post by Klemen « Wed Jan 09, 2013 6:39 pm
Replies: 3
by TimPSNC » Tue Jan 08, 2013 12:38 pm

3 Replies

712 Views

Last post by Klemen
Wed Jan 09, 2013 6:39 pm
POP3 Fetching : Ticket Missing

Last post by Klemen « Wed Jan 02, 2013 6:08 pm
Replies: 1
by anshuman » Tue Jan 01, 2013 12:06 pm

1 Replies

199 Views

Last post by Klemen
Wed Jan 02, 2013 6:08 pm
Not shure how "auto-assign" is working

Last post by Klemen « Wed Jan 02, 2013 6:01 pm
Replies: 1
by Loupblanc » Wed Jan 02, 2013 4:37 pm

1 Replies

215 Views

Last post by Klemen
Wed Jan 02, 2013 6:01 pm
URL gets messed up

Last post by robertmc1 « Mon Dec 31, 2012 2:33 pm
Replies: 2
by robertmc1 » Fri Dec 28, 2012 4:15 pm

2 Replies

307 Views

Last post by robertmc1
Mon Dec 31, 2012 2:33 pm
Canned Responses for Different Categories

Last post by Klemen « Mon Dec 31, 2012 6:49 am
Replies: 1
by ghooke » Mon Dec 31, 2012 1:26 am

1 Replies

638 Views

Last post by Klemen
Mon Dec 31, 2012 6:49 am
Issues with time worked & ticket status not updating when...

Last post by SEEKNDESTROY427 « Sun Dec 30, 2012 2:59 pm
Replies: 4
by SEEKNDESTROY427 » Sat Dec 29, 2012 5:45 pm

4 Replies

914 Views

Last post by SEEKNDESTROY427
Sun Dec 30, 2012 2:59 pm
New version of HESK: 2.4.2

Last post by Klemen « Sun Dec 30, 2012 2:14 pm

by Klemen » Sun Dec 30, 2012 2:14 pm

0 Replies

5515 Views

Last post by Klemen
Sun Dec 30, 2012 2:14 pm
Duplicate phrase identifiers in the language file

Last post by Klemen « Sun Dec 30, 2012 1:57 pm
Replies: 1
by Hyvätti » Sun Dec 30, 2012 6:43 am

1 Replies

500 Views

Last post by Klemen
Sun Dec 30, 2012 1:57 pm
Internal Use

Last post by Henrie « Sat Dec 29, 2012 8:03 pm
Replies: 3
by PrimeSiteUK » Sat Dec 03, 2011 12:08 pm

3 Replies

762 Views

Last post by Henrie
Sat Dec 29, 2012 8:03 pm
Change the kb category to auto complete when Edit article

Last post by Klemen « Fri Dec 21, 2012 2:37 pm
Replies: 1
by deserteagle369 » Fri Dec 21, 2012 7:34 am

1 Replies

395 Views

Last post by Klemen
Fri Dec 21, 2012 2:37 pm
Attachments will not open in IE, but works on Firefox

Last post by Klemen « Fri Dec 21, 2012 2:30 pm
Replies: 1
by vlelio » Thu Dec 20, 2012 6:38 pm

1 Replies

208 Views

Last post by Klemen
Fri Dec 21, 2012 2:30 pm
HTML Emails

Last post by arbolpalmerita « Thu Dec 20, 2012 2:55 pm
Replies: 1
by rvgulik » Tue May 10, 2011 8:20 am

1 Replies

509 Views

Last post by arbolpalmerita
Thu Dec 20, 2012 2:55 pm
2.4.1 manage_knowledgebase.php load slowly

Last post by Klemen « Wed Dec 19, 2012 7:46 pm
Replies: 1
by deserteagle369 » Wed Dec 19, 2012 9:36 am

1 Replies

536 Views

Last post by Klemen
Wed Dec 19, 2012 7:46 pm

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