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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

381 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30746 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Email sent to ticket poster, but not to support admin.

Last post by Klemen « Sun May 15, 2011 6:55 pm
Replies: 1
by wadesnj » Sat May 14, 2011 7:56 am

1 Replies

256 Views

Last post by Klemen
Sun May 15, 2011 6:55 pm
How to Transfer to New Hosting Account

Last post by Klemen « Sun May 15, 2011 6:53 pm
Replies: 1
by debjaz » Sat May 14, 2011 9:38 am

1 Replies

205 Views

Last post by Klemen
Sun May 15, 2011 6:53 pm
How to create articles in the Knowledge base [Solved]

Last post by Sam « Fri May 13, 2011 8:05 pm

by Sam » Fri May 13, 2011 8:05 pm

0 Replies

5070 Views

Last post by Sam
Fri May 13, 2011 8:05 pm
Auto close after 3 mnths

Last post by Lurking « Wed May 11, 2011 10:56 pm
Replies: 5
by mvraven » Fri Feb 19, 2010 7:31 pm

5 Replies

1111 Views

Last post by Lurking
Wed May 11, 2011 10:56 pm
How to generate auto ticket by email in Hesk

Last post by Klemen « Sun May 08, 2011 12:38 pm
Replies: 1
by bhagyashree » Sun May 08, 2011 12:10 pm

1 Replies

353 Views

Last post by Klemen
Sun May 08, 2011 12:38 pm
Alphabetical Sorting in Knowledgebase

Last post by extraveg « Sun May 08, 2011 8:37 am
Replies: 1
by computerexchange » Tue Mar 01, 2011 10:21 pm

1 Replies

179 Views

Last post by extraveg
Sun May 08, 2011 8:37 am
Image Viewer?

Last post by Klemen « Sat May 07, 2011 8:07 pm
Replies: 1
by onlinesrc » Thu May 05, 2011 6:46 pm

1 Replies

336 Views

Last post by Klemen
Sat May 07, 2011 8:07 pm
Canned Messages (not responses)?

Last post by Klemen « Sat May 07, 2011 8:05 pm
Replies: 1
by onlinesrc » Wed May 04, 2011 8:25 pm

1 Replies

339 Views

Last post by Klemen
Sat May 07, 2011 8:05 pm
remove the function of (last fields filling)

Last post by mubdea « Fri May 06, 2011 8:27 am
Replies: 6
by mubdea » Fri Apr 29, 2011 2:45 pm

6 Replies

1028 Views

Last post by mubdea
Fri May 06, 2011 8:27 am
Merging Duplicate Tickets

Last post by SupportCenter « Tue May 03, 2011 2:26 am

by SupportCenter » Tue May 03, 2011 2:26 am

0 Replies

5382 Views

Last post by SupportCenter
Tue May 03, 2011 2:26 am
Howto search in private knowledgebase articles

Last post by anilsaxena « Mon May 02, 2011 2:51 am
Replies: 6
by Warlock » Thu Jan 29, 2009 12:15 pm

6 Replies

2870 Views

Last post by anilsaxena
Mon May 02, 2011 2:51 am
How to Edit Auto Response Emails

Last post by Klemen « Sat Apr 30, 2011 2:08 pm
Replies: 1
by Kaprice » Fri Apr 29, 2011 7:33 am

1 Replies

253 Views

Last post by Klemen
Sat Apr 30, 2011 2:08 pm
how to delete reply

Last post by Klemen « Sat Apr 23, 2011 7:58 am
Replies: 1
by mubdea » Fri Apr 22, 2011 6:49 pm

1 Replies

629 Views

Last post by Klemen
Sat Apr 23, 2011 7:58 am
Internal script error: No valid user ID

Last post by Klemen « Fri Apr 22, 2011 5:40 pm
Replies: 1
by softstor » Fri Apr 22, 2011 6:13 am

1 Replies

274 Views

Last post by Klemen
Fri Apr 22, 2011 5:40 pm
Different name to knowledgebase.php

Last post by Klemen « Fri Apr 22, 2011 5:38 pm
Replies: 1
by butry » Fri Apr 22, 2011 4:51 pm

1 Replies

314 Views

Last post by Klemen
Fri Apr 22, 2011 5:38 pm
How to create a direct link with filledin data

Last post by Klemen « Thu Apr 21, 2011 2:29 pm
Replies: 3
by Dominickme » Wed Apr 20, 2011 1:30 am

3 Replies

354 Views

Last post by Klemen
Thu Apr 21, 2011 2:29 pm
The problem of mismatch encodings

Last post by dock1970 « Wed Apr 20, 2011 8:23 am
Replies: 6
by dock1970 » Wed Apr 13, 2011 9:39 am

6 Replies

610 Views

Last post by dock1970
Wed Apr 20, 2011 8:23 am
How to run a report

Last post by christyzulueta « Thu Apr 14, 2011 7:45 am
Replies: 2
by christyzulueta » Mon Apr 11, 2011 9:39 am

2 Replies

352 Views

Last post by christyzulueta
Thu Apr 14, 2011 7:45 am
Customize Front/Main page of Hesk

Last post by cyberben « Thu Apr 14, 2011 1:04 am
Replies: 2
by cyberben » Wed Apr 13, 2011 9:53 pm

2 Replies

785 Views

Last post by cyberben
Thu Apr 14, 2011 1:04 am
Adding new topic to knowledge base adds 100 copies of it

Last post by spank231 « Wed Apr 13, 2011 10:53 pm
Replies: 3
by Neil » Sun Mar 20, 2011 1:47 pm

3 Replies

467 Views

Last post by spank231
Wed Apr 13, 2011 10:53 pm
SQL

Last post by Klemen « Wed Apr 13, 2011 7:31 pm
Replies: 1
by RGreenMTn » Wed Apr 13, 2011 6:37 pm

1 Replies

196 Views

Last post by Klemen
Wed Apr 13, 2011 7:31 pm
German Lang

Last post by Outpack « Tue Apr 12, 2011 6:57 pm
Replies: 2
by Outpack » Tue Apr 12, 2011 6:32 pm

2 Replies

888 Views

Last post by Outpack
Tue Apr 12, 2011 6:57 pm
Extending maxlength on subject line

Last post by Klemen « Tue Apr 12, 2011 6:42 pm
Replies: 1
by gnyma » Sun Apr 10, 2011 7:02 am

1 Replies

161 Views

Last post by Klemen
Tue Apr 12, 2011 6:42 pm
Sumbit a ticket from URL with some ticket information

Last post by Klemen « Tue Apr 12, 2011 6:40 pm
Replies: 1
by franku » Thu Apr 07, 2011 3:32 pm

1 Replies

478 Views

Last post by Klemen
Tue Apr 12, 2011 6:40 pm
Spell Check?

Last post by allawrence « Sun Apr 10, 2011 6:18 pm
Replies: 2
by WellWithU » Sun Apr 03, 2011 1:14 pm

2 Replies

480 Views

Last post by allawrence
Sun Apr 10, 2011 6:18 pm
Disable Email Function

Last post by Klemen « Thu Apr 07, 2011 9:03 am
Replies: 1
by aliaspeter » Wed Apr 06, 2011 1:10 pm

1 Replies

232 Views

Last post by Klemen
Thu Apr 07, 2011 9:03 am
link to at file in create task

Last post by rasmusoff « Wed Apr 06, 2011 12:07 pm
Replies: 1
by rasmusoff » Thu Mar 31, 2011 6:17 pm

1 Replies

505 Views

Last post by rasmusoff
Wed Apr 06, 2011 12:07 pm
Customizing Subject Line of Automatic Confirmation Emails

Last post by Klemen « Mon Apr 04, 2011 5:30 pm
Replies: 1
by WellWithU » Fri Apr 01, 2011 1:55 am

1 Replies

345 Views

Last post by Klemen
Mon Apr 04, 2011 5:30 pm
Limit Number of Characters in Message

Last post by sun28fl « Fri Apr 01, 2011 10:41 pm
Replies: 2
by sun28fl » Fri Apr 01, 2011 4:28 am

2 Replies

277 Views

Last post by sun28fl
Fri Apr 01, 2011 10:41 pm
Hide IP Address from Users

Last post by sun28fl « Fri Apr 01, 2011 3:15 am
Replies: 2
by sun28fl » Thu Mar 31, 2011 3:09 am

2 Replies

537 Views

Last post by sun28fl
Fri Apr 01, 2011 3:15 am
BLANK page when trying login (v2.2) - Urgent!

Last post by dougrobinson2024 « Wed Mar 30, 2011 11:52 pm
Replies: 3
by dougrobinson2024 » Wed Mar 30, 2011 2:56 am

3 Replies

409 Views

Last post by dougrobinson2024
Wed Mar 30, 2011 11:52 pm
Reset password in version 2.2? Any ideas?

Last post by Klemen « Wed Mar 30, 2011 3:27 pm
Replies: 1
by jmotion » Wed Mar 30, 2011 5:40 am

1 Replies

172 Views

Last post by Klemen
Wed Mar 30, 2011 3:27 pm
Tickets not closing

Last post by Klemen « Tue Mar 29, 2011 4:41 pm
Replies: 1
by webguy78 » Tue Mar 29, 2011 1:33 pm

1 Replies

394 Views

Last post by Klemen
Tue Mar 29, 2011 4:41 pm
2nd Admin cannot save articles

Last post by Klemen « Sun Mar 27, 2011 12:42 pm
Replies: 1
by socialpuzzle » Sun Mar 27, 2011 12:02 pm

1 Replies

174 Views

Last post by Klemen
Sun Mar 27, 2011 12:42 pm
Spam prevention???

Last post by Klemen « Sat Mar 26, 2011 12:48 pm
Replies: 1
by darkforce » Sat Mar 26, 2011 12:26 pm

1 Replies

198 Views

Last post by Klemen
Sat Mar 26, 2011 12:48 pm
Cannot change categories if "reply" is not granted

Last post by comporder1 « Fri Mar 25, 2011 3:29 pm
Replies: 2
by comporder1 » Fri Mar 25, 2011 2:48 pm

2 Replies

201 Views

Last post by comporder1
Fri Mar 25, 2011 3:29 pm
Image Attachments Used to Work Now Corrupted

Last post by Klemen « Tue Mar 22, 2011 4:34 pm
Replies: 3
by aaron.lee » Thu Mar 17, 2011 10:42 pm

3 Replies

531 Views

Last post by Klemen
Tue Mar 22, 2011 4:34 pm
list category in ticket list

Last post by wedlock « Tue Mar 22, 2011 1:22 pm

by wedlock » Tue Mar 22, 2011 1:22 pm

0 Replies

5180 Views

Last post by wedlock
Tue Mar 22, 2011 1:22 pm
Can't Submit Ticket With Attachments

Last post by Klemen « Sat Mar 19, 2011 10:13 pm
Replies: 3
by elevatedtechsbrian » Sat Mar 19, 2011 4:00 pm

3 Replies

329 Views

Last post by Klemen
Sat Mar 19, 2011 10:13 pm
PHP errors from reports.php

Last post by joeyh « Wed Mar 16, 2011 5:44 pm
Replies: 2
by joeyh » Wed Mar 16, 2011 2:00 pm

2 Replies

350 Views

Last post by joeyh
Wed Mar 16, 2011 5:44 pm
Add user-email field in email send to staff

Last post by Klemen « Wed Mar 16, 2011 4:26 pm
Replies: 3
by Robert » Sun Mar 13, 2011 10:08 pm

3 Replies

371 Views

Last post by Klemen
Wed Mar 16, 2011 4:26 pm
How To Remove Reply Button After New Ticket Is Opened

Last post by SupportCenter « Fri Mar 11, 2011 10:41 pm

by SupportCenter » Fri Mar 11, 2011 10:41 pm

0 Replies

5465 Views

Last post by SupportCenter
Fri Mar 11, 2011 10:41 pm
delay in emails...and sometimes emails get lost

Last post by Klemen « Wed Mar 09, 2011 3:58 pm
Replies: 1
by keelyb1 » Wed Mar 09, 2011 11:06 am

1 Replies

390 Views

Last post by Klemen
Wed Mar 09, 2011 3:58 pm
Ticket content in all email- How to?

Last post by marciab80 « Thu Mar 03, 2011 4:43 pm
Replies: 8
by marciab80 » Sat Feb 26, 2011 5:59 am

8 Replies

1858 Views

Last post by marciab80
Thu Mar 03, 2011 4:43 pm
Bugs of Version 2.2

Last post by rmiddleton « Thu Mar 03, 2011 3:34 pm
Replies: 14
by snifty » Thu Aug 26, 2010 2:46 pm

14 Replies

3158 Views

Last post by rmiddleton
Thu Mar 03, 2011 3:34 pm
What did I do wrong... language pack...

Last post by koninc « Tue Mar 01, 2011 7:18 am
Replies: 15
by koninc » Sun Feb 20, 2011 9:00 pm
1

2
15 Replies

1160 Views

Last post by koninc
Tue Mar 01, 2011 7:18 am
License installation.

Last post by Klemen « Mon Feb 28, 2011 8:11 pm
Replies: 1
by DanielWalters6 » Mon Feb 28, 2011 7:52 pm

1 Replies

579 Views

Last post by Klemen
Mon Feb 28, 2011 8:11 pm
Removing "Close Ticket" from Customers

Last post by acidrs « Sat Feb 26, 2011 11:15 am

by acidrs » Sat Feb 26, 2011 11:15 am

0 Replies

5173 Views

Last post by acidrs
Sat Feb 26, 2011 11:15 am
change status of ticket

Last post by acidrs « Sat Feb 26, 2011 10:19 am
Replies: 6
by Lurking » Sat Feb 19, 2011 3:29 am

6 Replies

1185 Views

Last post by acidrs
Sat Feb 26, 2011 10:19 am
My Signature is not being saved?

Last post by Raven « Sat Feb 26, 2011 12:53 am
Replies: 3
by Raven » Thu Feb 24, 2011 10:28 pm

3 Replies

799 Views

Last post by Raven
Sat Feb 26, 2011 12:53 am

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