Hesk - helpdesk software - Page 52 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30965 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Archieving Tickets

Last post by cnymike « Tue Jan 04, 2011 7:42 pm
Replies: 11
by rahmawaktu » Wed Jul 25, 2007 2:48 am

11 Replies

5122 Views

Last post by cnymike
Tue Jan 04, 2011 7:42 pm
Intermittent "Invalid Request" upon ticket submit

Last post by wfreireich « Tue Dec 28, 2010 5:41 pm
Replies: 2
by wfreireich » Wed Dec 22, 2010 7:55 pm

2 Replies

328 Views

Last post by wfreireich
Tue Dec 28, 2010 5:41 pm
allow only high priority ticket to be reopened

Last post by Klemen « Tue Dec 28, 2010 4:45 pm
Replies: 1
by Lurking » Tue Dec 28, 2010 6:58 am

1 Replies

434 Views

Last post by Klemen
Tue Dec 28, 2010 4:45 pm
New Installation Error at Step 3

Last post by Klemen « Mon Dec 20, 2010 2:42 pm
Replies: 2
by merlinweb » Mon Dec 20, 2010 1:42 pm

2 Replies

338 Views

Last post by Klemen
Mon Dec 20, 2010 2:42 pm
header.txt and footer.txt - Issues in v.2.2

Last post by Klemen « Sat Dec 18, 2010 4:17 pm
Replies: 1
by hesker44 » Fri Dec 17, 2010 9:04 pm

1 Replies

276 Views

Last post by Klemen
Sat Dec 18, 2010 4:17 pm
header color

Last post by mvraven « Thu Dec 16, 2010 4:10 pm
Replies: 2
by mvraven » Thu Dec 16, 2010 3:10 pm

2 Replies

1273 Views

Last post by mvraven
Thu Dec 16, 2010 4:10 pm
config the email for HESk easily and successfully !

Last post by argie01 « Wed Dec 15, 2010 9:45 am
Replies: 1
by andrew80706 » Tue Apr 14, 2009 11:29 am

1 Replies

3211 Views

Last post by argie01
Wed Dec 15, 2010 9:45 am
Change admin folder name

Last post by timschulte « Wed Dec 15, 2010 3:21 am
Replies: 3
by davva » Wed Oct 06, 2010 11:24 am

3 Replies

356 Views

Last post by timschulte
Wed Dec 15, 2010 3:21 am
how to include php code in custom fields ?

Last post by timschulte « Wed Dec 15, 2010 1:05 am
Replies: 2
by timschulte » Sat Dec 11, 2010 8:40 am

2 Replies

375 Views

Last post by timschulte
Wed Dec 15, 2010 1:05 am
remove "views" and "date added" from knowledgebase

Last post by Lurking « Thu Dec 09, 2010 2:10 am
Replies: 9
by Lurking » Sat Dec 04, 2010 6:46 am

9 Replies

2190 Views

Last post by Lurking
Thu Dec 09, 2010 2:10 am
Disable tickets (Knowledgebase Only?)

Last post by Klemen « Sun Dec 05, 2010 5:52 pm
Replies: 4
by c3mweb » Mon Oct 11, 2010 7:25 pm

4 Replies

602 Views

Last post by Klemen
Sun Dec 05, 2010 5:52 pm
canned messages and attaching files to them

Last post by Lurking « Sun Dec 05, 2010 2:35 am
Replies: 2
by Lurking » Thu Dec 02, 2010 8:27 am

2 Replies

709 Views

Last post by Lurking
Sun Dec 05, 2010 2:35 am
building a knowledgebase

Last post by Lurking « Sun Dec 05, 2010 2:30 am
Replies: 2
by Lurking » Thu Dec 02, 2010 7:38 am

2 Replies

813 Views

Last post by Lurking
Sun Dec 05, 2010 2:30 am
Adding the Lock Ticket Feature/Icon in HelpDesk 2.1

Last post by Klemen « Sat Dec 04, 2010 7:01 pm
Replies: 1
by SupportCenter » Thu Dec 02, 2010 2:30 am

1 Replies

971 Views

Last post by Klemen
Sat Dec 04, 2010 7:01 pm
Removing View Ticket Link

Last post by Klemen « Sat Dec 04, 2010 7:00 pm
Replies: 1
by SupportCenter » Wed Dec 01, 2010 7:32 pm

1 Replies

1056 Views

Last post by Klemen
Sat Dec 04, 2010 7:00 pm
Problem with priority.

Last post by Stephan1992 « Thu Dec 02, 2010 9:57 am

by Stephan1992 » Thu Dec 02, 2010 9:57 am

0 Replies

5278 Views

Last post by Stephan1992
Thu Dec 02, 2010 9:57 am
A Few Questions

Last post by Stephan1992 « Thu Nov 25, 2010 11:13 am
Replies: 3
by Stephan1992 » Tue Nov 23, 2010 2:35 pm

3 Replies

1431 Views

Last post by Stephan1992
Thu Nov 25, 2010 11:13 am
view tickets assigned to others

Last post by Klemen « Wed Nov 24, 2010 7:02 pm
Replies: 3
by aknight » Tue Nov 23, 2010 5:32 pm

3 Replies

946 Views

Last post by Klemen
Wed Nov 24, 2010 7:02 pm
category problem

Last post by wedlock « Sun Nov 21, 2010 10:50 am
Replies: 1
by wedlock » Sun Nov 21, 2010 10:36 am

1 Replies

683 Views

Last post by wedlock
Sun Nov 21, 2010 10:50 am
Linking directly to category

Last post by Klemen « Sat Nov 20, 2010 12:10 pm
Replies: 1
by alkaline » Wed Nov 17, 2010 3:23 pm

1 Replies

687 Views

Last post by Klemen
Sat Nov 20, 2010 12:10 pm
Can't save settings - PARSE ERROR

Last post by Klemen « Tue Nov 16, 2010 4:21 pm
Replies: 14
by vinman57 » Wed Nov 10, 2010 7:19 pm

14 Replies

3171 Views

Last post by Klemen
Tue Nov 16, 2010 4:21 pm
Blank/missing text in template after upgrade to 2.2??

Last post by Veridique « Sun Nov 14, 2010 8:58 pm
Replies: 2
by Veridique » Sat Nov 13, 2010 10:51 pm

2 Replies

313 Views

Last post by Veridique
Sun Nov 14, 2010 8:58 pm
BUG? Can see tickets assignd to others with minium selected

Last post by Klemen « Fri Nov 12, 2010 12:30 pm
Replies: 3
by lupolo » Wed Nov 10, 2010 2:27 pm

3 Replies

536 Views

Last post by Klemen
Fri Nov 12, 2010 12:30 pm
Reporting by Dates

Last post by eastersealsnh « Thu Nov 11, 2010 7:12 pm
Replies: 4
by jrankin » Sat Jun 27, 2009 3:58 pm

4 Replies

1254 Views

Last post by eastersealsnh
Thu Nov 11, 2010 7:12 pm
Reports - OPEN & CLOSED Tickets

Last post by Klemen « Tue Nov 09, 2010 7:53 pm
Replies: 3
by dbethea » Fri Nov 05, 2010 7:09 am

3 Replies

803 Views

Last post by Klemen
Tue Nov 09, 2010 7:53 pm
Changing View of Ticket Listings

Last post by dbethea « Mon Nov 08, 2010 5:06 am
Replies: 3
by dbethea » Wed Oct 27, 2010 8:16 am

3 Replies

842 Views

Last post by dbethea
Mon Nov 08, 2010 5:06 am
404 Error - Won't go to install.php

Last post by Klemen « Sun Nov 07, 2010 10:51 am
Replies: 6
by ybyalik » Sat Nov 06, 2010 2:34 am

6 Replies

1170 Views

Last post by Klemen
Sun Nov 07, 2010 10:51 am
Workaround possible for Hesk to return short search strings?

Last post by Veridique « Mon Nov 01, 2010 7:38 pm
Replies: 2
by Veridique » Mon Nov 01, 2010 3:20 pm

2 Replies

412 Views

Last post by Veridique
Mon Nov 01, 2010 7:38 pm
Staff reply by remote email, iPhone - not logged in

Last post by Klemen « Mon Nov 01, 2010 2:15 pm
Replies: 1
by step8601 » Mon Nov 01, 2010 1:37 pm

1 Replies

303 Views

Last post by Klemen
Mon Nov 01, 2010 2:15 pm
Knowledgebase missing

Last post by Klemen « Fri Oct 29, 2010 3:42 pm
Replies: 1
by Stephan1992 » Fri Oct 29, 2010 10:03 am

1 Replies

494 Views

Last post by Klemen
Fri Oct 29, 2010 3:42 pm
Allowing a field not to be filled in.

Last post by Klemen « Thu Oct 28, 2010 3:09 pm
Replies: 8
by Stephan1992 » Tue Oct 26, 2010 12:10 pm

8 Replies

2940 Views

Last post by Klemen
Thu Oct 28, 2010 3:09 pm
Different %%NAME%% then standard

Last post by Stephan1992 « Thu Oct 28, 2010 8:22 am
Replies: 1
by Stephan1992 » Tue Oct 19, 2010 12:37 pm

1 Replies

782 Views

Last post by Stephan1992
Thu Oct 28, 2010 8:22 am
Technician Views of Open Queue

Last post by MacJoyful « Tue Oct 26, 2010 5:53 pm
Replies: 2
by mikepliss » Mon Oct 18, 2010 6:39 pm

2 Replies

1153 Views

Last post by MacJoyful
Tue Oct 26, 2010 5:53 pm
Not sending email

Last post by Klemen « Mon Oct 25, 2010 6:49 am
Replies: 17
by brek » Mon Oct 18, 2010 6:11 pm
1

2
17 Replies

4235 Views

Last post by Klemen
Mon Oct 25, 2010 6:49 am
Ticket confidentiality

Last post by Klemen « Sun Oct 24, 2010 5:52 pm
Replies: 3
by huogas » Sun Oct 24, 2010 12:30 pm

3 Replies

743 Views

Last post by Klemen
Sun Oct 24, 2010 5:52 pm
Ticket ID generation

Last post by Klemen « Sun Oct 24, 2010 3:16 pm
Replies: 1
by huogas » Sun Oct 24, 2010 12:23 pm

1 Replies

560 Views

Last post by Klemen
Sun Oct 24, 2010 3:16 pm
Problem at step 4

Last post by Klemen « Sat Oct 23, 2010 12:41 pm
Replies: 1
by Xhaf » Thu Oct 21, 2010 10:10 am

1 Replies

255 Views

Last post by Klemen
Sat Oct 23, 2010 12:41 pm
Index

Last post by Klemen « Sat Oct 23, 2010 12:32 pm
Replies: 1
by Stephan1992 » Fri Oct 22, 2010 9:01 am

1 Replies

573 Views

Last post by Klemen
Sat Oct 23, 2010 12:32 pm
Manage_categories.php

Last post by Stephan1992 « Fri Oct 22, 2010 7:06 am
Replies: 2
by Stephan1992 » Thu Oct 21, 2010 2:19 pm

2 Replies

714 Views

Last post by Stephan1992
Fri Oct 22, 2010 7:06 am
Installation step 3 problem

Last post by polagelli « Wed Oct 20, 2010 12:57 am
Replies: 2
by polagelli » Tue Oct 19, 2010 6:44 pm

2 Replies

336 Views

Last post by polagelli
Wed Oct 20, 2010 12:57 am
Creating a User in mysql database.

Last post by Stephan1992 « Tue Oct 19, 2010 12:40 pm
Replies: 2
by Stephan1992 » Fri Oct 15, 2010 1:01 pm

2 Replies

743 Views

Last post by Stephan1992
Tue Oct 19, 2010 12:40 pm
2 Message fields in new_ticket

Last post by Stephan1992 « Tue Oct 19, 2010 12:39 pm
Replies: 2
by Stephan1992 » Mon Oct 18, 2010 12:41 pm

2 Replies

594 Views

Last post by Stephan1992
Tue Oct 19, 2010 12:39 pm
Ticket Reply Carbon Copies

Last post by morsedesign « Thu Oct 14, 2010 12:47 pm
Replies: 2
by morsedesign » Wed Oct 13, 2010 5:16 pm

2 Replies

708 Views

Last post by morsedesign
Thu Oct 14, 2010 12:47 pm
email to staff and client

Last post by Klemen « Tue Oct 12, 2010 3:00 pm
Replies: 4
by wedlock » Mon Oct 04, 2010 9:25 pm

4 Replies

922 Views

Last post by Klemen
Tue Oct 12, 2010 3:00 pm
Spam free mail pipe!

Last post by Klemen « Tue Oct 12, 2010 2:59 pm
Replies: 1
by ibanez0r » Tue Oct 12, 2010 2:21 am

1 Replies

537 Views

Last post by Klemen
Tue Oct 12, 2010 2:59 pm
Memory problem...Category assignation

Last post by huogas « Sun Oct 10, 2010 9:20 pm
Replies: 2
by huogas » Sat Oct 09, 2010 3:58 pm

2 Replies

468 Views

Last post by huogas
Sun Oct 10, 2010 9:20 pm
Email: view ticket link leads to wrong page

Last post by emenHX « Sun Oct 10, 2010 7:36 pm
Replies: 2
by emenHX » Fri Oct 08, 2010 1:26 pm

2 Replies

339 Views

Last post by emenHX
Sun Oct 10, 2010 7:36 pm
Print closed tickets in a selected time periode

Last post by lupolo « Mon Oct 04, 2010 6:37 am
Replies: 2
by lupolo » Fri Oct 01, 2010 6:54 am

2 Replies

516 Views

Last post by lupolo
Mon Oct 04, 2010 6:37 am
Filtering on a custom field value

Last post by huogas « Fri Oct 01, 2010 8:49 pm
Replies: 2
by huogas » Thu Sep 30, 2010 11:02 pm

2 Replies

554 Views

Last post by huogas
Fri Oct 01, 2010 8:49 pm
Email, customer with submit tickit within Admin pannel

Last post by Klemen « Fri Oct 01, 2010 12:47 pm
Replies: 1
by lupolo » Fri Oct 01, 2010 10:16 am

1 Replies

433 Views

Last post by Klemen
Fri Oct 01, 2010 12:47 pm

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