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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

383 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30746 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

staff notification email

Last post by Klemen « Sun Sep 05, 2010 8:17 am
Replies: 2
by wedlock » Thu Sep 02, 2010 7:48 pm

2 Replies

960 Views

Last post by Klemen
Sun Sep 05, 2010 8:17 am
Mails to customers ok, none to staff

Last post by Klemen « Wed Sep 01, 2010 5:49 pm
Replies: 3
by tee » Sat Aug 28, 2010 10:26 pm

3 Replies

577 Views

Last post by Klemen
Wed Sep 01, 2010 5:49 pm
Upgrade 2.1 to 2.2 SQL ERROR

Last post by MacJoyful « Mon Aug 30, 2010 7:40 pm
Replies: 12
by lupolo » Wed May 26, 2010 1:06 pm

12 Replies

3695 Views

Last post by MacJoyful
Mon Aug 30, 2010 7:40 pm
email of notification every to staff

Last post by wedlock « Sun Aug 29, 2010 1:37 pm
Replies: 2
by wedlock » Fri Aug 27, 2010 7:27 am

2 Replies

418 Views

Last post by wedlock
Sun Aug 29, 2010 1:37 pm
Restricting Customized Field

Last post by Klemen « Fri Aug 27, 2010 3:16 pm
Replies: 1
by SupportCenter » Fri Aug 27, 2010 6:13 am

1 Replies

906 Views

Last post by Klemen
Fri Aug 27, 2010 3:16 pm
install

Last post by livestyler « Tue Aug 24, 2010 8:46 pm
Replies: 4
by livestyler » Sat Aug 21, 2010 9:23 pm

4 Replies

1598 Views

Last post by livestyler
Tue Aug 24, 2010 8:46 pm
click on "suggested topics" opens a new window

Last post by Klemen « Sun Aug 22, 2010 5:29 pm
Replies: 1
by Joffm » Sun Aug 22, 2010 3:01 pm

1 Replies

229 Views

Last post by Klemen
Sun Aug 22, 2010 5:29 pm
Preventing People From Entering Multiple Replies Before Resp

Last post by SupportCenter « Sat Aug 21, 2010 1:46 am
Replies: 7
by SupportCenter » Tue Aug 17, 2010 2:30 am

7 Replies

1468 Views

Last post by SupportCenter
Sat Aug 21, 2010 1:46 am
entire Helpdesk backup

Last post by Klemen « Tue Aug 17, 2010 4:27 pm
Replies: 1
by GregjL » Tue Aug 17, 2010 4:23 pm

1 Replies

340 Views

Last post by Klemen
Tue Aug 17, 2010 4:27 pm
Limit the number of open tickets

Last post by Klemen « Fri Aug 13, 2010 2:29 pm
Replies: 8
by SupportCenter » Thu Jul 22, 2010 1:54 am

8 Replies

1179 Views

Last post by Klemen
Fri Aug 13, 2010 2:29 pm
0 is not a valid response in custom fields

Last post by Tech NO Babble « Mon Aug 09, 2010 6:33 pm
Replies: 2
by Tech NO Babble » Fri Jul 30, 2010 5:24 pm

2 Replies

659 Views

Last post by Tech NO Babble
Mon Aug 09, 2010 6:33 pm
Send Notice to MAIN Admin Each Time Staff Replies to Ticket?

Last post by Veridique « Sun Aug 08, 2010 1:54 am

by Veridique » Sun Aug 08, 2010 1:54 am

0 Replies

5189 Views

Last post by Veridique
Sun Aug 08, 2010 1:54 am
add another category

Last post by Klemen « Sat Aug 07, 2010 9:09 am
Replies: 1
by bexter » Sat Aug 07, 2010 7:15 am

1 Replies

512 Views

Last post by Klemen
Sat Aug 07, 2010 9:09 am
Unable to Continue Upgrade 0.93 - 2.2

Last post by Klemen « Fri Aug 06, 2010 1:25 pm
Replies: 4
by l00ph0le » Thu Aug 05, 2010 1:50 pm

4 Replies

660 Views

Last post by Klemen
Fri Aug 06, 2010 1:25 pm
Auto lock

Last post by lupolo « Thu Aug 05, 2010 3:29 pm
Replies: 5
by mvraven » Fri Jul 30, 2010 8:58 am

5 Replies

2252 Views

Last post by lupolo
Thu Aug 05, 2010 3:29 pm
custom field on the add reply window

Last post by ruffmeister « Thu Aug 05, 2010 3:18 pm
Replies: 4
by ruffmeister » Wed Jul 28, 2010 3:29 pm

4 Replies

1175 Views

Last post by ruffmeister
Thu Aug 05, 2010 3:18 pm
Hide admin user in manage user menu

Last post by bexter « Wed Aug 04, 2010 3:48 pm
Replies: 5
by bexter » Tue Aug 03, 2010 6:21 pm

5 Replies

1174 Views

Last post by bexter
Wed Aug 04, 2010 3:48 pm
Admin Remind Open tickets status to the customers

Last post by Klemen « Wed Aug 04, 2010 9:09 am
Replies: 2
by lupolo » Wed Jul 28, 2010 2:26 pm

2 Replies

768 Views

Last post by Klemen
Wed Aug 04, 2010 9:09 am
New Hosting Provider, or slow E-Mail sending!

Last post by lupolo « Mon Jul 26, 2010 6:17 am
Replies: 1
by lupolo » Fri Jul 23, 2010 2:43 pm

1 Replies

387 Views

Last post by lupolo
Mon Jul 26, 2010 6:17 am
Missing or invalid article ID! When opening Knowledgebase

Last post by Klemen « Fri Jul 23, 2010 1:19 pm
Replies: 3
by JonnyEQ » Wed Jul 07, 2010 8:48 am

3 Replies

1039 Views

Last post by Klemen
Fri Jul 23, 2010 1:19 pm
Modify the Date search option

Last post by Klemen « Fri Jul 23, 2010 1:18 pm
Replies: 3
by lupolo » Thu Jul 22, 2010 7:59 pm

3 Replies

638 Views

Last post by Klemen
Fri Jul 23, 2010 1:18 pm
How to Limit People From Opening Multiple Tickets

Last post by Klemen « Thu Jul 22, 2010 6:39 pm
Replies: 10
by SupportCenter » Tue Sep 29, 2009 11:42 pm

10 Replies

2998 Views

Last post by Klemen
Thu Jul 22, 2010 6:39 pm
MySQL said: Client does not support authentication protocol

Last post by Klemen « Wed Jul 21, 2010 10:05 am
Replies: 1
by kapangaluis » Mon Jul 19, 2010 9:09 pm

1 Replies

538 Views

Last post by Klemen
Wed Jul 21, 2010 10:05 am
Attachments

Last post by JonnyEQ « Tue Jul 20, 2010 2:50 pm
Replies: 17
by JonnyEQ » Wed Jul 07, 2010 8:43 am
1

2
17 Replies

3371 Views

Last post by JonnyEQ
Tue Jul 20, 2010 2:50 pm
changin/moving category - mailing goes wrong

Last post by stevencools « Fri Jul 16, 2010 8:40 am
Replies: 4
by stevencools » Mon Jul 05, 2010 3:16 pm

4 Replies

957 Views

Last post by stevencools
Fri Jul 16, 2010 8:40 am
Array Vars

Last post by Klemen « Thu Jul 15, 2010 6:06 pm
Replies: 1
by renevillegasr » Thu Jul 15, 2010 4:42 pm

1 Replies

248 Views

Last post by Klemen
Thu Jul 15, 2010 6:06 pm
Verification email address

Last post by southernmoney « Thu Jul 08, 2010 6:27 pm
Replies: 7
by southernmoney » Mon Oct 26, 2009 7:13 pm

7 Replies

1955 Views

Last post by southernmoney
Thu Jul 08, 2010 6:27 pm
Problem with javascript on some pages

Last post by m4dbra1n « Thu Jul 08, 2010 4:35 pm
Replies: 25
by m4dbra1n » Thu Jun 24, 2010 10:57 am
1

2
25 Replies

9901 Views

Last post by m4dbra1n
Thu Jul 08, 2010 4:35 pm
language in 2.2

Last post by mas « Sun Jul 04, 2010 3:04 pm
Replies: 4
by mvraven » Fri Jun 18, 2010 8:29 am

4 Replies

1746 Views

Last post by mas
Sun Jul 04, 2010 3:04 pm
Unable to login to the Admin panel

Last post by Klemen « Sun Jul 04, 2010 8:21 am
Replies: 1
by mas » Sat Jul 03, 2010 10:56 pm

1 Replies

580 Views

Last post by Klemen
Sun Jul 04, 2010 8:21 am
No admin emails received

Last post by Klemen « Sat Jul 03, 2010 5:42 pm
Replies: 1
by aespinal » Fri Jul 02, 2010 3:24 pm

1 Replies

337 Views

Last post by Klemen
Sat Jul 03, 2010 5:42 pm
category name in emails

Last post by Klemen « Sat Jul 03, 2010 5:40 pm
Replies: 4
by slcomputing » Tue Apr 20, 2010 8:42 pm

4 Replies

580 Views

Last post by Klemen
Sat Jul 03, 2010 5:40 pm
display open & resolved in ticket per category

Last post by Klemen « Sat Jul 03, 2010 5:39 pm
Replies: 1
by bexter » Wed Jun 30, 2010 4:29 pm

1 Replies

646 Views

Last post by Klemen
Sat Jul 03, 2010 5:39 pm
404 Error Using 2.2

Last post by allawrence « Tue Jun 29, 2010 9:41 pm
Replies: 2
by allawrence » Mon Jun 28, 2010 10:32 pm

2 Replies

644 Views

Last post by allawrence
Tue Jun 29, 2010 9:41 pm
How to display specific category to specific user?

Last post by Klemen « Sat Jun 26, 2010 7:40 pm
Replies: 4
by bexter » Sat Jun 26, 2010 12:45 pm

4 Replies

1236 Views

Last post by Klemen
Sat Jun 26, 2010 7:40 pm
charset problem on mainpage

Last post by Klemen « Fri Jun 25, 2010 4:05 pm
Replies: 3
by hollandsedrop » Fri Jun 25, 2010 11:45 am

3 Replies

556 Views

Last post by Klemen
Fri Jun 25, 2010 4:05 pm
Tracking ID

Last post by shill58 « Fri Jun 25, 2010 3:40 pm
Replies: 5
by shill58 » Fri Jun 25, 2010 11:37 am

5 Replies

778 Views

Last post by shill58
Fri Jun 25, 2010 3:40 pm
Small bug on 1st post (hesk 2.2)

Last post by Klemen « Mon Jun 21, 2010 3:48 pm
Replies: 3
by andreofgyn » Mon Jun 21, 2010 2:47 am

3 Replies

982 Views

Last post by Klemen
Mon Jun 21, 2010 3:48 pm
atabase table hesk_kb_attachments exists on the server, your

Last post by shill58 « Mon Jun 21, 2010 1:07 pm
Replies: 2
by shill58 » Thu Jun 17, 2010 6:43 pm

2 Replies

351 Views

Last post by shill58
Mon Jun 21, 2010 1:07 pm
Initial set up looping from Step 2 back to Step1

Last post by Klemen « Mon Jun 21, 2010 7:57 am
Replies: 3
by victorj » Sun Jun 20, 2010 7:14 am

3 Replies

641 Views

Last post by Klemen
Mon Jun 21, 2010 7:57 am
NEW version of HESK: 2.2

Last post by Klemen « Sun Jun 20, 2010 5:41 pm
Replies: 3
by Klemen » Wed Jun 09, 2010 7:51 pm

3 Replies

2301 Views

Last post by Klemen
Sun Jun 20, 2010 5:41 pm
Create a ticket within the Admin Panel /Assign to Me

Last post by Klemen « Sun Jun 20, 2010 5:34 pm
Replies: 1
by lupolo » Fri Jun 18, 2010 3:06 pm

1 Replies

368 Views

Last post by Klemen
Sun Jun 20, 2010 5:34 pm
License File Not Working

Last post by Klemen « Sun Jun 20, 2010 5:27 pm
Replies: 3
by SupportCenter » Tue Jun 15, 2010 4:07 pm

3 Replies

903 Views

Last post by Klemen
Sun Jun 20, 2010 5:27 pm
2.2 Admin Interface missing text

Last post by Klemen « Wed Jun 16, 2010 6:52 am
Replies: 1
by bloomkey » Tue Jun 15, 2010 11:37 pm

1 Replies

332 Views

Last post by Klemen
Wed Jun 16, 2010 6:52 am
Upgrading to 2.2 Destroyed My Site!

Last post by Klemen « Tue Jun 15, 2010 4:11 pm
Replies: 1
by SupportCenter » Tue Jun 15, 2010 4:17 am

1 Replies

634 Views

Last post by Klemen
Tue Jun 15, 2010 4:11 pm
Admin Email notification

Last post by toddh « Tue Jun 15, 2010 1:01 pm
Replies: 7
by toddh » Mon May 17, 2010 3:54 pm

7 Replies

1576 Views

Last post by toddh
Tue Jun 15, 2010 1:01 pm
ALL HESK emails are detected as SPAM and don't reach custome

Last post by DigiMon « Tue Jun 15, 2010 7:30 am
Replies: 2
by FrenchMaster » Fri Apr 23, 2010 2:01 pm

2 Replies

1323 Views

Last post by DigiMon
Tue Jun 15, 2010 7:30 am
[RESOLVED] Blank page when switching to anothe language

Last post by m4dbra1n « Fri Jun 11, 2010 2:30 pm
Replies: 4
by m4dbra1n » Fri Jun 11, 2010 1:53 pm

4 Replies

762 Views

Last post by m4dbra1n
Fri Jun 11, 2010 2:30 pm
Ver 2.2 How to display category & custom fields ticket p

Last post by lynncap « Thu Jun 10, 2010 9:20 pm

by lynncap » Thu Jun 10, 2010 9:20 pm

0 Replies

5373 Views

Last post by lynncap
Thu Jun 10, 2010 9:20 pm
Custom fields retain value from previous ticket entered.

Last post by webduo « Wed Jun 09, 2010 5:59 pm
Replies: 4
by webduo » Mon Jun 07, 2010 9:53 pm

4 Replies

577 Views

Last post by webduo
Wed Jun 09, 2010 5:59 pm

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