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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

372 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30739 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Using the WYSIWYG Editor for Replies

Last post by Klemen « Fri Aug 19, 2022 7:47 am
Replies: 5
by shddcit » Wed Aug 17, 2022 6:30 am

5 Replies

1372 Views

Last post by Klemen
Fri Aug 19, 2022 7:47 am
HTML in email templates

Last post by anomaly0617 « Tue Aug 16, 2022 1:52 pm
Replies: 2
by anomaly0617 » Fri Aug 12, 2022 1:52 pm

2 Replies

704 Views

Last post by anomaly0617
Tue Aug 16, 2022 1:52 pm
Hesk upgrade 2.8.6 to 3.2.5 is it possible?

Last post by Klemen « Fri Aug 12, 2022 8:23 pm
Replies: 11
by janoss » Tue Jun 21, 2022 1:07 pm

11 Replies

2714 Views

Last post by Klemen
Fri Aug 12, 2022 8:23 pm
After Update no email function

Last post by PetrM « Thu Aug 11, 2022 9:11 am
Replies: 10
by BLECH » Tue Jul 19, 2022 1:47 pm

10 Replies

1462 Views

Last post by PetrM
Thu Aug 11, 2022 9:11 am
Show open tickets for a $Group ??

Last post by JonathanC « Fri Aug 05, 2022 5:53 am
Replies: 3
by JonathanC » Tue Aug 02, 2022 3:28 am

3 Replies

2326 Views

Last post by JonathanC
Fri Aug 05, 2022 5:53 am
New version of HESK: 3.3.2

Last post by Klemen « Tue Aug 02, 2022 7:27 am
Replies: 2
by Klemen » Tue Jul 05, 2022 2:28 pm

2 Replies

2289 Views

Last post by Klemen
Tue Aug 02, 2022 7:27 am
CSS conflict after update

Last post by Klemen « Tue Aug 02, 2022 5:51 am
Replies: 1
by Tuxxin » Mon Aug 01, 2022 8:10 pm

1 Replies

1353 Views

Last post by Klemen
Tue Aug 02, 2022 5:51 am
Help desk title not updating

Last post by itmanager « Mon Aug 01, 2022 9:31 am
Replies: 2
by itmanager » Mon Aug 01, 2022 9:02 am

2 Replies

1545 Views

Last post by itmanager
Mon Aug 01, 2022 9:31 am
Public knowledgebase remains empty page – in backend all articles are there

Last post by andreas « Sat Jul 30, 2022 8:44 am
Replies: 4
by andreas » Fri Jul 29, 2022 2:32 pm

4 Replies

1790 Views

Last post by andreas
Sat Jul 30, 2022 8:44 am
Could not start TLS connection encryption protocol

Last post by Klemen « Thu Jul 28, 2022 6:45 am
Replies: 12
by jakeisjake » Tue Jun 21, 2022 10:37 am

12 Replies

2288 Views

Last post by Klemen
Thu Jul 28, 2022 6:45 am
Database update

Last post by Klemen « Wed Jul 27, 2022 11:12 am
Replies: 1
by Noke101 » Wed Jul 27, 2022 10:20 am

1 Replies

920 Views

Last post by Klemen
Wed Jul 27, 2022 11:12 am
hesk contains {HEX}Malware.Expert.s.r

Last post by Klemen « Sun Jul 24, 2022 9:24 am
Replies: 3
by tomasr » Sun Jul 17, 2022 8:23 am

3 Replies

1154 Views

Last post by Klemen
Sun Jul 24, 2022 9:24 am
SQL-Error in admin_ticket when kb-articles have been suggested

Last post by Klemen « Wed Jul 20, 2022 6:46 pm
Replies: 5
by morphisto.zet » Tue Jul 19, 2022 7:42 am

5 Replies

1345 Views

Last post by Klemen
Wed Jul 20, 2022 6:46 pm
How Upgrade HEESK 3.3.0 beta to 3.3.0

Last post by Klemen « Mon Jul 11, 2022 8:42 am
Replies: 3
by michalhana99 » Sat Jul 09, 2022 12:58 pm

3 Replies

1654 Views

Last post by Klemen
Mon Jul 11, 2022 8:42 am
Recent tickets and linked tickets

Last post by Klemen « Wed Jul 06, 2022 6:58 am
Replies: 3
by cwyenberg » Thu Jun 30, 2022 10:43 pm

3 Replies

1459 Views

Last post by Klemen
Wed Jul 06, 2022 6:58 am
Change ticket templates

Last post by fry72 « Wed Jul 06, 2022 6:09 am
Replies: 4
by fry72 » Tue Jul 05, 2022 10:04 am

4 Replies

1291 Views

Last post by fry72
Wed Jul 06, 2022 6:09 am
Change custom colour for questions

Last post by Klemen « Tue Jul 05, 2022 2:50 pm
Replies: 1
by chrisdevelop » Tue Jul 05, 2022 12:21 pm

1 Replies

797 Views

Last post by Klemen
Tue Jul 05, 2022 2:50 pm
HESK version 3.3.0 BETA (test version)

Last post by Klemen « Tue Jul 05, 2022 2:29 pm
Replies: 22
by Klemen » Thu Jun 09, 2022 11:53 am
1

2
22 Replies

6626 Views

Last post by Klemen
Tue Jul 05, 2022 2:29 pm
Bugs && Suggestions

Last post by Klemen « Fri Jul 01, 2022 3:50 pm
Replies: 1
by krolli » Sat Jun 25, 2022 5:53 pm

1 Replies

849 Views

Last post by Klemen
Fri Jul 01, 2022 3:50 pm
How can I get the new tickets to show up on a different page?

Last post by Klemen « Fri Jul 01, 2022 3:27 pm
Replies: 1
by Beck » Wed Jun 29, 2022 9:10 pm

1 Replies

702 Views

Last post by Klemen
Fri Jul 01, 2022 3:27 pm
make attachments required

Last post by Klemen « Thu Jun 16, 2022 1:57 pm
Replies: 1
by karmainsa » Thu Jun 16, 2022 12:49 pm

1 Replies

843 Views

Last post by Klemen
Thu Jun 16, 2022 1:57 pm
Setting up Scheduled Task for overdue tickets

Last post by markdewet « Sun Jun 12, 2022 7:23 pm
Replies: 4
by markdewet » Sun Jun 12, 2022 5:05 pm

4 Replies

1024 Views

Last post by markdewet
Sun Jun 12, 2022 7:23 pm
Automatic Due Date Configuration

Last post by Klemen « Thu Jun 09, 2022 11:59 am
Replies: 1
by patelbhavin » Tue Jun 07, 2022 1:04 pm

1 Replies

621 Views

Last post by Klemen
Thu Jun 09, 2022 11:59 am
What news can we expect in version 3.3.0?

Last post by Klemen « Thu Jun 09, 2022 11:55 am
Replies: 1
by michalhana99 » Tue May 31, 2022 2:17 pm

1 Replies

912 Views

Last post by Klemen
Thu Jun 09, 2022 11:55 am
Mail attachment

Last post by Klemen « Sat May 28, 2022 1:47 pm
Replies: 1
by TuberPlays » Sat May 28, 2022 1:31 pm

1 Replies

1060 Views

Last post by Klemen
Sat May 28, 2022 1:47 pm
Mail reply creates new ticket

Last post by Klemen « Sat May 28, 2022 7:37 am
Replies: 1
by TuberPlays » Fri May 27, 2022 10:41 pm

1 Replies

1209 Views

Last post by Klemen
Sat May 28, 2022 7:37 am
Office 365 Connection refused after Disconnected Imap

Last post by Klemen « Mon May 23, 2022 12:18 pm
Replies: 3
by eleanor » Mon May 23, 2022 11:17 am

3 Replies

1025 Views

Last post by Klemen
Mon May 23, 2022 12:18 pm
Error with installation, step 3

Last post by markdewet « Sun May 22, 2022 11:14 am
Replies: 4
by markdewet » Sun May 22, 2022 1:56 am

4 Replies

774 Views

Last post by markdewet
Sun May 22, 2022 11:14 am
Remove ukrainian war dislcaimer at printing view

Last post by zomborkonzol « Sun May 22, 2022 8:08 am
Replies: 2
by zomborkonzol » Sat May 21, 2022 9:55 pm

2 Replies

781 Views

Last post by zomborkonzol
Sun May 22, 2022 8:08 am
Populate note in customer side

Last post by Paula Motorbike « Fri May 13, 2022 2:29 pm
Replies: 2
by Paula Motorbike » Fri May 13, 2022 9:02 am

2 Replies

1427 Views

Last post by Paula Motorbike
Fri May 13, 2022 2:29 pm
Task maintenance to pdf

Last post by Klemen « Thu May 12, 2022 4:48 pm
Replies: 1
by wsite » Thu May 12, 2022 5:04 am

1 Replies

713 Views

Last post by Klemen
Thu May 12, 2022 4:48 pm
Onedrive emails stopping email to ticket

Last post by Klemen « Mon May 09, 2022 8:30 am
Replies: 4
by heskymcheskface » Fri May 06, 2022 11:37 am

4 Replies

901 Views

Last post by Klemen
Mon May 09, 2022 8:30 am
HESK showing Subject as Name and Last replier

Last post by jorgecarousel « Tue May 03, 2022 3:06 pm
Replies: 1
by jorgecarousel » Tue May 03, 2022 3:00 pm

1 Replies

1170 Views

Last post by jorgecarousel
Tue May 03, 2022 3:06 pm
admin SQL ERROR

Last post by Klemen « Wed Apr 27, 2022 8:12 pm
Replies: 1
by lordofpc » Tue Apr 26, 2022 5:33 pm

1 Replies

638 Views

Last post by Klemen
Wed Apr 27, 2022 8:12 pm
Problem updating Hesk from 3.2.2 to 3.2.5

Last post by Klemen « Wed Apr 27, 2022 8:09 pm
Replies: 1
by andreas » Mon Apr 25, 2022 7:12 pm

1 Replies

679 Views

Last post by Klemen
Wed Apr 27, 2022 8:09 pm
WYSIWYG

Last post by Klemen « Sat Apr 23, 2022 7:17 pm
Replies: 3
by Noke101 » Thu Apr 21, 2022 1:56 pm

3 Replies

1450 Views

Last post by Klemen
Sat Apr 23, 2022 7:17 pm
Wrong file pointer at mime_parser.php

Last post by Klemen « Fri Apr 15, 2022 11:30 am
Replies: 1
by BRStuff » Wed Apr 13, 2022 10:53 pm

1 Replies

771 Views

Last post by Klemen
Fri Apr 15, 2022 11:30 am
Migrating to HESK from another helpdesk system

Last post by temp « Tue Apr 12, 2022 2:13 pm
Replies: 2
by temp » Tue Apr 12, 2022 12:42 pm

2 Replies

941 Views

Last post by temp
Tue Apr 12, 2022 2:13 pm
Second closing status

Last post by Noke101 « Mon Apr 11, 2022 6:04 am
Replies: 2
by Noke101 » Wed Apr 06, 2022 12:15 pm

2 Replies

923 Views

Last post by Noke101
Mon Apr 11, 2022 6:04 am
Hesk Ticket mark as "new" multiple hesk tickets

Last post by Klemen « Sat Apr 09, 2022 5:18 pm
Replies: 5
by mytusx » Tue Apr 05, 2022 3:52 pm

5 Replies

1140 Views

Last post by Klemen
Sat Apr 09, 2022 5:18 pm
Version 3.3.0 release date

Last post by Klemen « Sat Apr 09, 2022 7:57 am
Replies: 12
by michalhana99 » Mon Feb 14, 2022 1:18 pm

12 Replies

4116 Views

Last post by Klemen
Sat Apr 09, 2022 7:57 am
automatic creation of applications from mail does not work

Last post by Klemen « Sat Apr 09, 2022 7:55 am
Replies: 4
by irbis36 » Wed Apr 06, 2022 6:02 am

4 Replies

449 Views

Last post by Klemen
Sat Apr 09, 2022 7:55 am
Hesk or Server Attachment Compression?

Last post by Lisaweb « Wed Apr 06, 2022 8:54 pm
Replies: 2
by Lisaweb » Sun Apr 03, 2022 2:41 pm

2 Replies

1101 Views

Last post by Lisaweb
Wed Apr 06, 2022 8:54 pm
Hesk don't run after instllation

Last post by Klemen « Wed Apr 06, 2022 11:01 am
Replies: 1
by jps » Sat Apr 02, 2022 1:39 pm

1 Replies

308 Views

Last post by Klemen
Wed Apr 06, 2022 11:01 am
Admin ticket list table

Last post by Klemen « Wed Apr 06, 2022 11:00 am
Replies: 4
by cwyenberg » Thu Mar 03, 2022 8:43 pm

4 Replies

1577 Views

Last post by Klemen
Wed Apr 06, 2022 11:00 am
Category Descriptions code?

Last post by Lisaweb « Wed Mar 30, 2022 5:02 pm
Replies: 3
by Lisaweb » Thu Mar 24, 2022 7:42 pm

3 Replies

1989 Views

Last post by Lisaweb
Wed Mar 30, 2022 5:02 pm
pop3 fetching

Last post by Klemen « Tue Mar 29, 2022 5:56 pm
Replies: 5
by gssikarwar21 » Mon Mar 28, 2022 2:06 pm

5 Replies

502 Views

Last post by Klemen
Tue Mar 29, 2022 5:56 pm
Groups of staff to have access

Last post by Klemen « Tue Mar 29, 2022 7:49 am
Replies: 1
by chrisdevelop » Wed Mar 23, 2022 3:25 pm

1 Replies

505 Views

Last post by Klemen
Tue Mar 29, 2022 7:49 am
Where can i put css for articles in the Knowledge-Base

Last post by Klemen « Mon Mar 21, 2022 4:15 pm
Replies: 1
by Hidroxid » Mon Mar 21, 2022 2:06 pm

1 Replies

348 Views

Last post by Klemen
Mon Mar 21, 2022 4:15 pm
SQL Server 2008 instead of MySQL?

Last post by Durzo « Thu Mar 17, 2022 7:05 pm
Replies: 2
by Durzo » Thu Mar 17, 2022 5:59 pm

2 Replies

420 Views

Last post by Durzo
Thu Mar 17, 2022 7:05 pm

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