Hesk - helpdesk software - Page 14 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

303 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30730 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Ticket ID's

Last post by Klemen « Fri Jul 30, 2021 8:09 am
Replies: 1
by benny121312 » Fri Jul 30, 2021 7:09 am

1 Replies

373 Views

Last post by Klemen
Fri Jul 30, 2021 8:09 am
E-Mail Notification

Last post by Klemen « Fri Jul 30, 2021 8:08 am
Replies: 3
by benny121312 » Thu Jul 29, 2021 11:00 am

3 Replies

419 Views

Last post by Klemen
Fri Jul 30, 2021 8:08 am
Bugreport

Last post by Klemen « Mon Jul 26, 2021 7:39 pm
Replies: 1
by Konafets » Mon Jul 26, 2021 4:34 pm

1 Replies

268 Views

Last post by Klemen
Mon Jul 26, 2021 7:39 pm
Install Not getting through the license agreement

Last post by Klemen « Wed Jul 21, 2021 3:13 pm
Replies: 3
by jiru443 » Tue Jul 20, 2021 8:52 pm

3 Replies

633 Views

Last post by Klemen
Wed Jul 21, 2021 3:13 pm
Setup IMAP Fetching for Hesk using their Cloud

Last post by Klemen « Mon Jul 19, 2021 7:20 am
Replies: 1
by agraham » Sun Jul 18, 2021 10:11 pm

1 Replies

356 Views

Last post by Klemen
Mon Jul 19, 2021 7:20 am
custom ticket status

Last post by Klemen « Sun Jul 18, 2021 6:09 pm
Replies: 1
by wsite » Sun Jul 18, 2021 10:42 am

1 Replies

400 Views

Last post by Klemen
Sun Jul 18, 2021 6:09 pm
Assigning an support mails to the category

Last post by wsite « Sun Jul 18, 2021 3:10 am
Replies: 2
by wsite » Sat Jul 17, 2021 8:02 am

2 Replies

373 Views

Last post by wsite
Sun Jul 18, 2021 3:10 am
How to show ticket reply in email and how to Add CC in Tickets

Last post by Klemen « Sat Jul 17, 2021 11:16 am
Replies: 1
by MikroTik » Fri Jul 16, 2021 9:17 am

1 Replies

276 Views

Last post by Klemen
Sat Jul 17, 2021 11:16 am
Can i Colour the status box for a better look

Last post by Klemen « Thu Jul 15, 2021 7:19 am
Replies: 3
by chrisdevelop » Sun Apr 04, 2021 1:07 pm

3 Replies

780 Views

Last post by Klemen
Thu Jul 15, 2021 7:19 am
Add Custom Page

Last post by wsite « Thu Jul 15, 2021 6:30 am
Replies: 4
by wsite » Mon Jul 12, 2021 8:04 pm

4 Replies

453 Views

Last post by wsite
Thu Jul 15, 2021 6:30 am
[Solved] Need help on email notification problem

Last post by oliver139 « Tue Jul 06, 2021 10:15 am
Replies: 2
by oliver139 » Tue Jul 06, 2021 8:29 am

2 Replies

417 Views

Last post by oliver139
Tue Jul 06, 2021 10:15 am
Don't send "New Ticket" email to certain email addresses

Last post by Klemen « Thu Jun 24, 2021 9:40 am
Replies: 1
by chris.sedgwick » Wed Jun 23, 2021 8:25 am

1 Replies

332 Views

Last post by Klemen
Thu Jun 24, 2021 9:40 am
Error Can't connect to database!

Last post by Klemen « Thu Jun 24, 2021 9:39 am
Replies: 2
by fanta » Thu Jun 24, 2021 7:45 am

2 Replies

837 Views

Last post by Klemen
Thu Jun 24, 2021 9:39 am
HESK removes images attached by outside users

Last post by Klemen « Fri Jun 18, 2021 2:10 pm
Replies: 1
by OceanWind115 » Fri Jun 18, 2021 1:26 am

1 Replies

338 Views

Last post by Klemen
Fri Jun 18, 2021 2:10 pm
HESK can't start new Session

Last post by Klemen « Thu Jun 17, 2021 8:23 pm
Replies: 7
by Kilian_TravelRadar » Tue Jun 15, 2021 2:34 pm

7 Replies

1551 Views

Last post by Klemen
Thu Jun 17, 2021 8:23 pm
Tickets List - Change Column Order

Last post by Klemen « Wed Jun 16, 2021 4:42 pm
Replies: 1
by Lukosius » Wed Jun 16, 2021 8:36 am

1 Replies

581 Views

Last post by Klemen
Wed Jun 16, 2021 4:42 pm
How to hide username from Admin Panel

Last post by Klemen « Wed Jun 16, 2021 7:54 am
Replies: 3
by MikroTik » Wed Jun 16, 2021 7:34 am

3 Replies

497 Views

Last post by Klemen
Wed Jun 16, 2021 7:54 am
Remove Maintenance Mode message

Last post by Lukosius « Wed Jun 16, 2021 7:52 am
Replies: 2
by Lukosius » Wed Jun 16, 2021 5:15 am

2 Replies

390 Views

Last post by Lukosius
Wed Jun 16, 2021 7:52 am
IP WHOIS

Last post by Klemen « Tue Jun 15, 2021 7:44 pm
Replies: 1
by GezusK » Tue Jun 15, 2021 7:35 pm

1 Replies

718 Views

Last post by Klemen
Tue Jun 15, 2021 7:44 pm
Version 3.2.2 - Customer message not avail in ticket screen

Last post by brian.blakenz « Tue Jun 15, 2021 11:45 am
Replies: 4
by brian.blakenz » Tue Jun 15, 2021 2:08 am

4 Replies

473 Views

Last post by brian.blakenz
Tue Jun 15, 2021 11:45 am
Hesk - Automatically assign due date to ticket

Last post by Behalf « Mon Jun 14, 2021 8:10 am
Replies: 2
by Behalf » Mon Jun 14, 2021 7:55 am

2 Replies

568 Views

Last post by Behalf
Mon Jun 14, 2021 8:10 am
knowledge base not visible

Last post by Klemen « Sun Jun 13, 2021 4:46 pm
Replies: 1
by marcinb » Sun Jun 13, 2021 7:49 am

1 Replies

821 Views

Last post by Klemen
Sun Jun 13, 2021 4:46 pm
in the knoledge base, ODS files are not accepted

Last post by alfonsSF « Fri Jun 11, 2021 9:13 am
Replies: 2
by alfonsSF » Thu Jun 10, 2021 5:43 am

2 Replies

376 Views

Last post by alfonsSF
Fri Jun 11, 2021 9:13 am
Splitting tickets

Last post by Phil2 « Thu Jun 10, 2021 7:59 am
Replies: 2
by Phil2 » Thu Jun 10, 2021 1:15 am

2 Replies

319 Views

Last post by Phil2
Thu Jun 10, 2021 7:59 am
Can we Restrict Selected Staff from Entering Ticket

Last post by Klemen « Wed Jun 09, 2021 12:24 pm
Replies: 1
by afeer » Wed Jun 09, 2021 10:36 am

1 Replies

478 Views

Last post by Klemen
Wed Jun 09, 2021 12:24 pm
Customizing the CSS file

Last post by Klemen « Tue Jun 08, 2021 12:50 pm
Replies: 4
by Siamak » Wed Jun 02, 2021 7:57 am

4 Replies

446 Views

Last post by Klemen
Tue Jun 08, 2021 12:50 pm
Can Resolve Tickets of selected/allowed Categories Only

Last post by Klemen « Tue Jun 08, 2021 12:49 pm
Replies: 3
by afeer » Mon Jun 07, 2021 11:26 am

3 Replies

747 Views

Last post by Klemen
Tue Jun 08, 2021 12:49 pm
Bug: Special characters like ä ö ü in username do not work

Last post by Klemen « Sat Jun 05, 2021 12:27 pm
Replies: 3
by DReffects » Thu Jun 03, 2021 10:11 pm

3 Replies

675 Views

Last post by Klemen
Sat Jun 05, 2021 12:27 pm
due date is not working

Last post by fab « Fri Jun 04, 2021 7:08 am
Replies: 8
by fab » Wed Jun 02, 2021 10:13 am

8 Replies

1323 Views

Last post by fab
Fri Jun 04, 2021 7:08 am
Don't use "&" in the username for the db

Last post by Klemen « Wed Jun 02, 2021 8:13 am
Replies: 1
by Lancairtalk » Wed Jun 02, 2021 12:27 am

1 Replies

272 Views

Last post by Klemen
Wed Jun 02, 2021 8:13 am
Is possible to use HTML in emails ?

Last post by filips « Tue Jun 01, 2021 8:01 pm
Replies: 4
by filips » Mon May 31, 2021 9:55 am

4 Replies

385 Views

Last post by filips
Tue Jun 01, 2021 8:01 pm
Hesk 3, remove line breaks on date-time

Last post by mikemco « Wed May 26, 2021 8:31 pm
Replies: 2
by mikemco » Tue May 25, 2021 1:08 pm

2 Replies

529 Views

Last post by mikemco
Wed May 26, 2021 8:31 pm
Blank attachments

Last post by kedstac « Thu May 20, 2021 2:42 pm
Replies: 2
by kedstac » Wed May 19, 2021 1:29 pm

2 Replies

311 Views

Last post by kedstac
Thu May 20, 2021 2:42 pm
Reply to customer

Last post by sandipom2004 « Wed May 19, 2021 8:05 am
Replies: 10
by timtrott » Tue Mar 16, 2021 2:34 am

10 Replies

5249 Views

Last post by sandipom2004
Wed May 19, 2021 8:05 am
Emailing HESK via Address book not creating a ticket

Last post by JHenckel « Fri May 14, 2021 5:41 pm
Replies: 2
by JHenckel » Wed Apr 28, 2021 7:25 pm

2 Replies

648 Views

Last post by JHenckel
Fri May 14, 2021 5:41 pm
Automatic note attached to customer's e-mail

Last post by Klemen « Thu May 13, 2021 7:37 pm
Replies: 3
by sf442 » Thu May 13, 2021 2:45 pm

3 Replies

433 Views

Last post by Klemen
Thu May 13, 2021 7:37 pm
(Solved) Forgot ticket ID mailer

Last post by shadedk « Tue May 11, 2021 1:48 pm
Replies: 2
by shadedk » Thu May 06, 2021 12:59 pm

2 Replies

936 Views

Last post by shadedk
Tue May 11, 2021 1:48 pm
Bug report: Private Knowledgebase articles do not display in subcategories

Last post by Klemen « Fri May 07, 2021 6:23 pm
Replies: 3
by OceanWind115 » Thu May 06, 2021 9:35 pm

3 Replies

526 Views

Last post by Klemen
Fri May 07, 2021 6:23 pm
How to change the default "search In" list order

Last post by wesselw17@gmail.com « Wed May 05, 2021 8:58 am
Replies: 2
by wesselw17@gmail.com » Wed Apr 21, 2021 8:26 am

2 Replies

385 Views

Last post by wesselw17@gmail.com
Wed May 05, 2021 8:58 am
Sending Email

Last post by Klemen « Tue May 04, 2021 1:36 pm
Replies: 6
by jeanguy123 » Thu Apr 29, 2021 7:52 am

6 Replies

670 Views

Last post by Klemen
Tue May 04, 2021 1:36 pm
Data truncated for column 'overdue_email_sent' at row 1

Last post by OCReactive « Thu Apr 29, 2021 6:07 pm
Replies: 4
by OCReactive » Wed Apr 28, 2021 4:01 pm

4 Replies

1873 Views

Last post by OCReactive
Thu Apr 29, 2021 6:07 pm
Direct link does not work

Last post by Klemen « Thu Apr 29, 2021 4:52 pm
Replies: 9
by fab » Tue Apr 27, 2021 6:05 pm

9 Replies

1422 Views

Last post by Klemen
Thu Apr 29, 2021 4:52 pm
Protection against spammers and unwanted.

Last post by audiomonk « Thu Apr 29, 2021 4:51 pm
Replies: 2
by audiomonk » Thu Apr 29, 2021 10:25 am

2 Replies

383 Views

Last post by audiomonk
Thu Apr 29, 2021 4:51 pm
Cannot install HESK

Last post by Klemen « Thu Apr 29, 2021 7:05 am
Replies: 4
by markanthony » Wed Apr 28, 2021 2:36 pm

4 Replies

728 Views

Last post by Klemen
Thu Apr 29, 2021 7:05 am
Can we translate knowledgebase articles ?

Last post by fab « Wed Apr 28, 2021 7:41 pm
Replies: 2
by fab » Wed Apr 28, 2021 10:59 am

2 Replies

525 Views

Last post by fab
Wed Apr 28, 2021 7:41 pm
Keep Ticket status when updating

Last post by Klemen « Wed Apr 28, 2021 6:34 pm
Replies: 2
by trainyoucan » Wed Apr 28, 2021 10:08 am

2 Replies

676 Views

Last post by Klemen
Wed Apr 28, 2021 6:34 pm
waiting for reply status does not change after customer answer

Last post by Klemen « Wed Apr 28, 2021 6:27 pm
Replies: 1
by fab » Wed Apr 28, 2021 1:21 pm

1 Replies

552 Views

Last post by Klemen
Wed Apr 28, 2021 6:27 pm
install script not running

Last post by bguile « Tue Apr 20, 2021 7:50 pm
Replies: 2
by bguile » Tue Apr 20, 2021 6:17 pm

2 Replies

284 Views

Last post by bguile
Tue Apr 20, 2021 7:50 pm
IMAP - Mail fetching from Linux Mail server

Last post by GerhardH « Mon Apr 19, 2021 12:10 pm
Replies: 4
by GerhardH » Wed Apr 14, 2021 2:48 pm

4 Replies

717 Views

Last post by GerhardH
Mon Apr 19, 2021 12:10 pm
pop3 not working

Last post by b_bharath « Sat Apr 17, 2021 2:31 pm
Replies: 2
by b_bharath » Thu Apr 15, 2021 3:01 pm

2 Replies

325 Views

Last post by b_bharath
Sat Apr 17, 2021 2:31 pm

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