Hesk - helpdesk software - Page 16 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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Last post

New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

308 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30730 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Ticket form

Last post by Klemen « Sat Jan 16, 2021 5:18 pm
Replies: 1
by Asbjoern » Sat Jan 16, 2021 4:12 pm

1 Replies

267 Views

Last post by Klemen
Sat Jan 16, 2021 5:18 pm
office365 gcc configuration

Last post by jamesadouglas « Wed Jan 06, 2021 11:35 pm
Replies: 2
by jamesadouglas » Wed Jan 06, 2021 1:50 am

2 Replies

348 Views

Last post by jamesadouglas
Wed Jan 06, 2021 11:35 pm
Limit/force email domain of ticket creator

Last post by Klemen « Wed Jan 06, 2021 7:50 pm
Replies: 1
by shadedk » Tue Jan 05, 2021 3:45 pm

1 Replies

468 Views

Last post by Klemen
Wed Jan 06, 2021 7:50 pm
Problem with email notifications

Last post by Klemen « Sat Dec 26, 2020 12:19 pm
Replies: 1
by Markco » Fri Dec 25, 2020 3:12 pm

1 Replies

345 Views

Last post by Klemen
Sat Dec 26, 2020 12:19 pm
Possible to use email piping only for ticket reply? (Not for opening new ticket.)

Last post by Klemen « Thu Dec 24, 2020 1:10 pm
Replies: 1
by hstraf » Wed Dec 23, 2020 10:27 pm

1 Replies

699 Views

Last post by Klemen
Thu Dec 24, 2020 1:10 pm
Suggestions to make HESK even better. :)

Last post by Klemen « Wed Dec 23, 2020 9:16 am
Replies: 1
by hstraf » Sat Dec 19, 2020 3:29 am

1 Replies

785 Views

Last post by Klemen
Wed Dec 23, 2020 9:16 am
Email piping - possible to use multiple different addresses?

Last post by mkoch227 « Wed Dec 23, 2020 3:02 am
Replies: 1
by hstraf » Tue Dec 22, 2020 4:36 am

1 Replies

1994 Views

Last post by mkoch227
Wed Dec 23, 2020 3:02 am
Suggestion: Category description text

Last post by hstraf « Fri Dec 18, 2020 1:35 pm
Replies: 2
by hstraf » Fri Dec 18, 2020 1:05 pm

2 Replies

984 Views

Last post by hstraf
Fri Dec 18, 2020 1:35 pm
Incorrect use of plural on helpdesk homepage button

Last post by hstraf « Fri Dec 18, 2020 1:31 pm
Replies: 2
by hstraf » Fri Dec 18, 2020 12:22 pm

2 Replies

969 Views

Last post by hstraf
Fri Dec 18, 2020 1:31 pm
Remove new ticket button in administration

Last post by Klemen « Sat Dec 12, 2020 12:45 pm
Replies: 1
by vampire85 » Thu Dec 10, 2020 10:54 pm

1 Replies

261 Views

Last post by Klemen
Sat Dec 12, 2020 12:45 pm
Ticket List in homepage

Last post by Klemen « Wed Dec 09, 2020 2:08 pm
Replies: 1
by ictadmin » Wed Dec 09, 2020 1:12 pm

1 Replies

269 Views

Last post by Klemen
Wed Dec 09, 2020 2:08 pm
No email being sent when replying to ticket.

Last post by MikeM « Thu Dec 03, 2020 6:59 pm
Replies: 3
by MikeM » Thu Dec 03, 2020 4:20 pm

3 Replies

459 Views

Last post by MikeM
Thu Dec 03, 2020 6:59 pm
add time when adding notes

Last post by Klemen « Thu Dec 03, 2020 3:30 pm
Replies: 1
by paresh90 » Thu Dec 03, 2020 1:22 pm

1 Replies

246 Views

Last post by Klemen
Thu Dec 03, 2020 3:30 pm
Make tickets with custom statuses be treated as "resolved"

Last post by Klemen « Thu Dec 03, 2020 7:08 am
Replies: 1
by xmz » Wed Dec 02, 2020 1:56 pm

1 Replies

265 Views

Last post by Klemen
Thu Dec 03, 2020 7:08 am
The styles doesn't change

Last post by GrapesCode « Mon Nov 30, 2020 4:43 pm
Replies: 9
by GrapesCode » Sat Nov 28, 2020 5:34 am

9 Replies

758 Views

Last post by GrapesCode
Mon Nov 30, 2020 4:43 pm
error getting email message (pop3)

Last post by Klemen « Thu Nov 26, 2020 8:20 am
Replies: 1
by ahref » Wed Nov 25, 2020 9:18 am

1 Replies

280 Views

Last post by Klemen
Thu Nov 26, 2020 8:20 am
Can't find Canned Responses in new version

Last post by ncrs_admin « Fri Nov 20, 2020 12:28 am
Replies: 2
by ncrs_admin » Thu Nov 19, 2020 9:33 pm

2 Replies

2261 Views

Last post by ncrs_admin
Fri Nov 20, 2020 12:28 am
Error

Last post by Klemen « Wed Nov 18, 2020 12:16 pm
Replies: 3
by djdiaguuu » Wed Nov 18, 2020 11:27 am

3 Replies

341 Views

Last post by Klemen
Wed Nov 18, 2020 12:16 pm
Hesk in Google Cloud Platform Compute Engine Virtual Instance

Last post by Klemen « Wed Nov 18, 2020 11:26 am
Replies: 3
by aminemarref » Tue Nov 17, 2020 3:22 pm

3 Replies

352 Views

Last post by Klemen
Wed Nov 18, 2020 11:26 am
Message to customer on ticket delete

Last post by Klemen « Tue Nov 17, 2020 12:34 pm
Replies: 1
by shadedk » Tue Nov 17, 2020 12:27 pm

1 Replies

526 Views

Last post by Klemen
Tue Nov 17, 2020 12:34 pm
Not able to remove attached files

Last post by Klemen « Tue Nov 17, 2020 6:27 am
Replies: 3
by yezi08 » Fri Nov 13, 2020 8:37 am

3 Replies

393 Views

Last post by Klemen
Tue Nov 17, 2020 6:27 am
Can't create articles in category knowledgebase

Last post by AnjaV « Sun Nov 15, 2020 3:01 pm
Replies: 2
by AnjaV » Sun Nov 15, 2020 12:24 pm

2 Replies

293 Views

Last post by AnjaV
Sun Nov 15, 2020 3:01 pm
attachments have to be downloaded

Last post by Klemen « Sat Nov 14, 2020 1:23 pm
Replies: 1
by yezi08 » Fri Nov 13, 2020 8:34 am

1 Replies

306 Views

Last post by Klemen
Sat Nov 14, 2020 1:23 pm
drag and drop attachments

Last post by Klemen « Sat Nov 14, 2020 1:22 pm
Replies: 1
by yezi08 » Fri Nov 13, 2020 8:39 am

1 Replies

207 Views

Last post by Klemen
Sat Nov 14, 2020 1:22 pm
Assigning an Email Address To A Category

Last post by amycoty « Wed Nov 11, 2020 11:45 pm
Replies: 5
by phoenix » Sun Oct 21, 2018 3:30 pm

5 Replies

1503 Views

Last post by amycoty
Wed Nov 11, 2020 11:45 pm
Best Practice When Upgrading from Very Old Version 0.94.1

Last post by Klemen « Sat Nov 07, 2020 12:33 pm
Replies: 3
by ddrewa » Sat Nov 07, 2020 12:28 am

3 Replies

420 Views

Last post by Klemen
Sat Nov 07, 2020 12:33 pm
Is there a public roadmap?

Last post by Klemen « Thu Nov 05, 2020 3:53 pm
Replies: 1
by shadedk » Thu Nov 05, 2020 3:11 pm

1 Replies

453 Views

Last post by Klemen
Thu Nov 05, 2020 3:53 pm
Close ticket without mail

Last post by Klemen « Wed Oct 28, 2020 7:36 pm
Replies: 1
by TuberPlays » Wed Oct 28, 2020 5:30 pm

1 Replies

690 Views

Last post by Klemen
Wed Oct 28, 2020 7:36 pm
Closing of tickets

Last post by Klemen « Tue Oct 27, 2020 9:03 pm
Replies: 6
by shadedk » Thu Oct 01, 2020 10:07 pm

6 Replies

1139 Views

Last post by Klemen
Tue Oct 27, 2020 9:03 pm
Mobile View Don't show ticket Code

Last post by caygri « Tue Oct 27, 2020 11:12 am
Replies: 2
by caygri » Mon Oct 26, 2020 8:16 pm

2 Replies

1149 Views

Last post by caygri
Tue Oct 27, 2020 11:12 am
Invisible custom fileds left empty

Last post by Stan_1 « Sun Oct 25, 2020 8:14 am
Replies: 4
by Stan_1 » Sat Oct 24, 2020 8:44 pm

4 Replies

377 Views

Last post by Stan_1
Sun Oct 25, 2020 8:14 am
(SOLVED) Tickets reopening after marked resolved

Last post by sp119 « Fri Oct 23, 2020 5:35 pm
Replies: 4
by sp119 » Wed Oct 21, 2020 12:31 pm

4 Replies

938 Views

Last post by sp119
Fri Oct 23, 2020 5:35 pm
(SOLVED) Database structure validation

Last post by shadedk « Tue Oct 20, 2020 3:19 pm
Replies: 4
by shadedk » Wed Aug 26, 2020 3:50 pm

4 Replies

834 Views

Last post by shadedk
Tue Oct 20, 2020 3:19 pm
knowledge base displayed by language choice

Last post by Klemen « Sat Oct 17, 2020 9:47 am
Replies: 3
by huhas12 » Sat Oct 17, 2020 5:13 am

3 Replies

455 Views

Last post by Klemen
Sat Oct 17, 2020 9:47 am
Field 'status' doesn't have a default value

Last post by Klemen « Sat Oct 17, 2020 6:19 am
Replies: 5
by OCReactive » Tue Feb 18, 2020 1:07 pm

5 Replies

2537 Views

Last post by Klemen
Sat Oct 17, 2020 6:19 am
Help Desk General Settings

Last post by Klemen « Wed Oct 14, 2020 10:43 am
Replies: 8
by rcatalano » Tue Oct 13, 2020 4:29 pm

8 Replies

998 Views

Last post by Klemen
Wed Oct 14, 2020 10:43 am
Mobile Site Tracking ID

Last post by chris_g99 « Wed Oct 14, 2020 8:09 am
Replies: 2
by chris_g99 » Tue Oct 13, 2020 8:14 am

2 Replies

416 Views

Last post by chris_g99
Wed Oct 14, 2020 8:09 am
Email piping generates notifications but says the ticket ID does not exist

Last post by Klemen « Sun Oct 11, 2020 11:20 am
Replies: 3
by Withindale » Thu Oct 08, 2020 9:28 pm

3 Replies

527 Views

Last post by Klemen
Sun Oct 11, 2020 11:20 am
question about keywords

Last post by Klemen « Fri Oct 09, 2020 6:48 pm
Replies: 1
by alexk80 » Thu Oct 08, 2020 7:55 am

1 Replies

296 Views

Last post by Klemen
Fri Oct 09, 2020 6:48 pm
Pop3 permissions issue

Last post by Klemen « Fri Oct 02, 2020 5:56 am
Replies: 1
by esmith » Thu Oct 01, 2020 10:31 pm

1 Replies

838 Views

Last post by Klemen
Fri Oct 02, 2020 5:56 am
Is Hask good for internal use only?

Last post by iTom « Thu Oct 01, 2020 2:17 pm
Replies: 4
by JeffC » Tue Sep 22, 2020 12:34 am

4 Replies

860 Views

Last post by iTom
Thu Oct 01, 2020 2:17 pm
change message above main message box

Last post by Klemen « Wed Sep 30, 2020 7:34 pm
Replies: 3
by smegnl » Mon Sep 14, 2020 11:37 pm

3 Replies

1006 Views

Last post by Klemen
Wed Sep 30, 2020 7:34 pm
Resetting tracking ID

Last post by Klemen « Tue Sep 29, 2020 2:25 pm
Replies: 1
by nk1233 » Mon Sep 28, 2020 5:33 pm

1 Replies

553 Views

Last post by Klemen
Tue Sep 29, 2020 2:25 pm
Tickets not assigned to user

Last post by Klemen « Tue Sep 29, 2020 2:20 pm
Replies: 1
by waseem7827@gmail.com » Tue Sep 29, 2020 9:50 am

1 Replies

321 Views

Last post by Klemen
Tue Sep 29, 2020 2:20 pm
Mail CCI Hesk

Last post by Klemen « Wed Sep 23, 2020 7:57 am
Replies: 1
by R3ptor78 » Tue Sep 22, 2020 5:47 pm

1 Replies

353 Views

Last post by Klemen
Wed Sep 23, 2020 7:57 am
URL of website is showing on Title Bar

Last post by 4rmoso « Wed Sep 23, 2020 7:16 am
Replies: 4
by 4rmoso » Wed Sep 02, 2020 8:25 am

4 Replies

658 Views

Last post by 4rmoso
Wed Sep 23, 2020 7:16 am
Add logo

Last post by caygri « Tue Sep 22, 2020 5:43 pm
Replies: 4
by caygri » Tue Sep 22, 2020 10:16 am

4 Replies

1881 Views

Last post by caygri
Tue Sep 22, 2020 5:43 pm
Embedding hesk in Nextcloud?

Last post by caygri « Tue Sep 22, 2020 10:13 am
Replies: 2
by mattish.91 » Tue Sep 01, 2020 9:36 pm

2 Replies

1196 Views

Last post by caygri
Tue Sep 22, 2020 10:13 am
Add popup before ticket form

Last post by caygri « Mon Sep 21, 2020 6:46 pm
Replies: 3
by caygri » Mon Sep 21, 2020 10:40 am

3 Replies

1642 Views

Last post by caygri
Mon Sep 21, 2020 6:46 pm
I can't centered image in KB-article

Last post by Stan_1 « Sun Sep 20, 2020 8:09 pm
Replies: 2
by Stan_1 » Sun Sep 20, 2020 4:59 pm

2 Replies

267 Views

Last post by Stan_1
Sun Sep 20, 2020 8:09 pm

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