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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

314 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30730 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

user team deleted and

Last post by Klemen « Mon May 18, 2020 7:01 pm
Replies: 1
by mfratoni » Mon May 18, 2020 8:14 am

1 Replies

348 Views

Last post by Klemen
Mon May 18, 2020 7:01 pm
Knowledgebase suggestions (and helpdesk reply all)

Last post by quade « Fri May 15, 2020 6:23 pm
Replies: 4
by quade » Thu May 14, 2020 1:18 pm

4 Replies

1406 Views

Last post by quade
Fri May 15, 2020 6:23 pm
Error: Your session has expired, please login using the form below.

Last post by Klemen « Fri May 15, 2020 11:47 am
Replies: 11
by pitsllc » Wed Nov 23, 2016 7:47 pm

11 Replies

2406 Views

Last post by Klemen
Fri May 15, 2020 11:47 am
Problem with replay with Outlook

Last post by marcinb « Thu May 14, 2020 4:20 am
Replies: 2
by marcinb » Wed May 13, 2020 11:58 am

2 Replies

1102 Views

Last post by marcinb
Thu May 14, 2020 4:20 am
Change ticket ID

Last post by Klemen « Wed May 13, 2020 3:38 pm
Replies: 1
by marcinb » Wed May 13, 2020 11:51 am

1 Replies

932 Views

Last post by Klemen
Wed May 13, 2020 3:38 pm
HESK 3.1.1 Problem with Custom Fields "Date"

Last post by Klemen « Wed May 13, 2020 3:36 pm
Replies: 1
by fonzo » Wed May 13, 2020 12:36 pm

1 Replies

467 Views

Last post by Klemen
Wed May 13, 2020 3:36 pm
How to disable "Submit" button and multiple submissions in Hesk3.0.1?

Last post by dipen « Wed May 13, 2020 2:58 pm
Replies: 2
by dipen » Tue May 12, 2020 4:37 pm

2 Replies

449 Views

Last post by dipen
Wed May 13, 2020 2:58 pm
Change From Data in Ticket

Last post by Klemen « Mon May 11, 2020 9:38 am
Replies: 2
by mschumann » Mon May 11, 2020 8:57 am

2 Replies

528 Views

Last post by Klemen
Mon May 11, 2020 9:38 am
Problem selecting dates for reports

Last post by Klemen « Sun May 10, 2020 5:56 pm
Replies: 1
by dpbarry » Sun May 10, 2020 5:52 pm

1 Replies

381 Views

Last post by Klemen
Sun May 10, 2020 5:56 pm
New version of HESK: 3.1.1

Last post by Klemen « Sun May 03, 2020 10:43 am

by Klemen » Sun May 03, 2020 10:43 am

0 Replies

39858 Views

Last post by Klemen
Sun May 03, 2020 10:43 am
HESK 3.1.0 - Date Display Problem

Last post by Klemen « Sat May 02, 2020 7:16 am
Replies: 2
by geoslang » Sat May 02, 2020 3:58 am

2 Replies

574 Views

Last post by Klemen
Sat May 02, 2020 7:16 am
HESK Times out when opening a ticket

Last post by deploysholdings « Wed Apr 29, 2020 8:27 am
Replies: 7
by deploysholdings » Wed Apr 29, 2020 7:19 am

7 Replies

783 Views

Last post by deploysholdings
Wed Apr 29, 2020 8:27 am
IMAP Fetching in 3.1.0

Last post by Richardmax « Mon Apr 27, 2020 5:55 pm
Replies: 2
by Richardmax » Sun Apr 26, 2020 7:40 pm

2 Replies

608 Views

Last post by Richardmax
Mon Apr 27, 2020 5:55 pm
creating customers in hesk

Last post by Klemen « Mon Apr 27, 2020 10:07 am
Replies: 3
by alanm » Mon Apr 27, 2020 8:57 am

3 Replies

710 Views

Last post by Klemen
Mon Apr 27, 2020 10:07 am
Translate Categories for mulilingual Hesk 3.1.0

Last post by Klemen « Sun Apr 19, 2020 11:24 am
Replies: 1
by folusUK » Sat Apr 18, 2020 8:17 pm

1 Replies

507 Views

Last post by Klemen
Sun Apr 19, 2020 11:24 am
3.1.0 - %%ID%% in email subject

Last post by Klemen « Mon Apr 13, 2020 4:03 pm
Replies: 3
by rebeloda » Mon Apr 13, 2020 11:24 am

3 Replies

972 Views

Last post by Klemen
Mon Apr 13, 2020 4:03 pm
Statistics in reports

Last post by Klemen « Sat Apr 11, 2020 6:18 pm
Replies: 1
by jessar94 » Sat Apr 11, 2020 4:38 pm

1 Replies

1114 Views

Last post by Klemen
Sat Apr 11, 2020 6:18 pm
Admin Login goes to example.com

Last post by ckempter « Fri Apr 10, 2020 10:59 pm
Replies: 2
by ckempter » Thu Apr 09, 2020 3:00 pm

2 Replies

625 Views

Last post by ckempter
Fri Apr 10, 2020 10:59 pm
Embedded images into body of emails don't appear in tickets

Last post by kitamuraphil « Thu Apr 09, 2020 11:14 am
Replies: 13
by kitamuraphil » Wed Mar 18, 2020 6:47 am

13 Replies

1882 Views

Last post by kitamuraphil
Thu Apr 09, 2020 11:14 am
Question Hesk 3x

Last post by Markco « Wed Apr 08, 2020 12:21 pm
Replies: 2
by Markco » Wed Apr 08, 2020 10:38 am

2 Replies

616 Views

Last post by Markco
Wed Apr 08, 2020 12:21 pm
Suggestion

Last post by tdemeyer « Wed Apr 08, 2020 11:05 am
Replies: 2
by tdemeyer » Wed Apr 08, 2020 10:28 am

2 Replies

1019 Views

Last post by tdemeyer
Wed Apr 08, 2020 11:05 am
BUG?: No language selection after upgrade to 3.1.0

Last post by tdemeyer « Wed Apr 08, 2020 10:12 am
Replies: 2
by tdemeyer » Wed Apr 08, 2020 9:32 am

2 Replies

959 Views

Last post by tdemeyer
Wed Apr 08, 2020 10:12 am
Staff reply - "Submit as:" and Custom statuses

Last post by Sergio « Wed Apr 08, 2020 9:35 am
Replies: 2
by Sergio » Mon Apr 06, 2020 12:13 pm

2 Replies

584 Views

Last post by Sergio
Wed Apr 08, 2020 9:35 am
New version of HESK: 3.1.0 (and 2.8.6)

Last post by Klemen « Tue Apr 07, 2020 10:50 am

by Klemen » Tue Apr 07, 2020 10:50 am

0 Replies

39423 Views

Last post by Klemen
Tue Apr 07, 2020 10:50 am
Knowledgebase - Cant get Table to work

Last post by Klemen « Mon Apr 06, 2020 9:51 am
Replies: 1
by Tasteff » Sun Apr 05, 2020 8:46 pm

1 Replies

389 Views

Last post by Klemen
Mon Apr 06, 2020 9:51 am
URLs to customers not completed

Last post by jdilworth « Sun Mar 29, 2020 8:48 pm
Replies: 4
by jdilworth » Sun Mar 29, 2020 1:25 am

4 Replies

608 Views

Last post by jdilworth
Sun Mar 29, 2020 8:48 pm
Request for changes to upgrade policy.

Last post by ashenfire « Wed Mar 25, 2020 8:03 pm
Replies: 4
by ashenfire » Wed Mar 25, 2020 3:28 pm

4 Replies

1226 Views

Last post by ashenfire
Wed Mar 25, 2020 8:03 pm
Hesk 3.0.3 Bug add ticket ie9

Last post by Klemen « Sun Mar 22, 2020 2:00 pm
Replies: 2
by bigmove » Mon Mar 09, 2020 7:35 am

2 Replies

427 Views

Last post by Klemen
Sun Mar 22, 2020 2:00 pm
PHP Session destroyed

Last post by Klemen « Sun Mar 22, 2020 7:34 am
Replies: 1
by Daxcor » Sat Mar 21, 2020 10:37 pm

1 Replies

380 Views

Last post by Klemen
Sun Mar 22, 2020 7:34 am
Custom field names is shortend in customer view

Last post by andre2017 « Sat Mar 21, 2020 7:23 am
Replies: 6
by andre2017 » Wed Mar 18, 2020 11:49 am

6 Replies

1565 Views

Last post by andre2017
Sat Mar 21, 2020 7:23 am
Change Values of XML Report (Columns)

Last post by odeniz34 « Fri Mar 20, 2020 2:25 pm
Replies: 2
by odeniz34 » Fri Mar 20, 2020 1:38 pm

2 Replies

411 Views

Last post by odeniz34
Fri Mar 20, 2020 2:25 pm
Text not translated

Last post by Klemen « Thu Mar 19, 2020 6:59 am
Replies: 1
by andre2017 » Thu Mar 19, 2020 6:38 am

1 Replies

503 Views

Last post by Klemen
Thu Mar 19, 2020 6:59 am
[Work-Around found] Knowledge-Base Posts aren't formatted correctly

Last post by Jamo « Wed Mar 18, 2020 12:49 pm
Replies: 2
by Jamo » Wed Mar 18, 2020 11:18 am

2 Replies

413 Views

Last post by Jamo
Wed Mar 18, 2020 12:49 pm
Possible bug in translation

Last post by Klemen « Mon Mar 16, 2020 9:46 am
Replies: 5
by Paula Motorbike » Wed Mar 11, 2020 8:28 am

5 Replies

2118 Views

Last post by Klemen
Mon Mar 16, 2020 9:46 am
Hesk and Microsoft Exchange Online POP3 and IMAP Fetching

Last post by Klemen « Fri Mar 13, 2020 4:22 pm
Replies: 1
by openrage » Wed Mar 11, 2020 10:22 pm

1 Replies

461 Views

Last post by Klemen
Fri Mar 13, 2020 4:22 pm
Keep a mail copy on Hesk 3.0.3

Last post by alfiosantoro « Thu Mar 12, 2020 7:23 am
Replies: 2
by alfiosantoro » Mon Mar 09, 2020 1:00 pm

2 Replies

543 Views

Last post by alfiosantoro
Thu Mar 12, 2020 7:23 am
long email subject with backticks breaks pop3 forever

Last post by quade « Wed Mar 11, 2020 11:39 am
Replies: 2
by quade » Wed Mar 11, 2020 10:30 am

2 Replies

776 Views

Last post by quade
Wed Mar 11, 2020 11:39 am
The drop-down field don't work

Last post by compsolbarrow « Wed Mar 11, 2020 2:08 am
Replies: 12
by Paula Motorbike » Thu Feb 27, 2020 9:09 am

12 Replies

4113 Views

Last post by compsolbarrow
Wed Mar 11, 2020 2:08 am
HESK 3.0.3 - Unable to add custom status

Last post by Klemen « Tue Mar 10, 2020 7:50 pm
Replies: 2
by arecano » Tue Mar 10, 2020 1:13 pm

2 Replies

540 Views

Last post by Klemen
Tue Mar 10, 2020 7:50 pm
New version of HESK: 3.0.3

Last post by Klemen « Sun Mar 08, 2020 8:20 am
Replies: 1
by Klemen » Tue Mar 03, 2020 9:27 am

1 Replies

435 Views

Last post by Klemen
Sun Mar 08, 2020 8:20 am
Hesk 3.0.2 Customisation

Last post by Klemen « Sat Mar 07, 2020 8:11 pm
Replies: 1
by jascom » Sat Mar 07, 2020 12:36 pm

1 Replies

466 Views

Last post by Klemen
Sat Mar 07, 2020 8:11 pm
Piping & Fetching Multiple Categories version 3.0.2

Last post by ajcke « Fri Mar 06, 2020 7:53 pm
Replies: 2
by ajcke » Fri Mar 06, 2020 7:15 pm

2 Replies

454 Views

Last post by ajcke
Fri Mar 06, 2020 7:53 pm
Hesk 3.0.2 Bug send ticket list via email

Last post by areichmann « Fri Mar 06, 2020 8:04 am
Replies: 4
by areichmann » Thu Mar 05, 2020 12:19 pm

4 Replies

1185 Views

Last post by areichmann
Fri Mar 06, 2020 8:04 am
Send attachement directrly to email

Last post by Klemen « Fri Mar 06, 2020 6:54 am
Replies: 8
by Jenny » Mon Apr 13, 2015 9:54 pm

8 Replies

1176 Views

Last post by Klemen
Fri Mar 06, 2020 6:54 am
Hesk 3.0.1

Last post by tb1254 « Tue Mar 03, 2020 12:08 pm
Replies: 4
by tb1254 » Mon Mar 02, 2020 4:56 pm

4 Replies

1620 Views

Last post by tb1254
Tue Mar 03, 2020 12:08 pm
Email piping with Wampp

Last post by Klemen « Mon Mar 02, 2020 9:06 pm
Replies: 3
by PascalFR » Mon Mar 02, 2020 2:32 pm

3 Replies

1163 Views

Last post by Klemen
Mon Mar 02, 2020 9:06 pm
Bug in POP3 Fetching settings and with the option to activate email confirmation

Last post by frozelio « Sun Mar 01, 2020 2:34 pm
Replies: 6
by frozelio » Thu Feb 27, 2020 5:08 pm

6 Replies

3387 Views

Last post by frozelio
Sun Mar 01, 2020 2:34 pm
Adding date of posting inline with knowledgebase article title

Last post by billstrong « Thu Feb 27, 2020 6:24 pm

by billstrong » Thu Feb 27, 2020 6:24 pm

0 Replies

39484 Views

Last post by billstrong
Thu Feb 27, 2020 6:24 pm
Hesk 3.0.0 bug (canned responses)

Last post by xbach « Thu Feb 27, 2020 1:33 pm
Replies: 2
by xbach » Thu Feb 20, 2020 9:49 am

2 Replies

803 Views

Last post by xbach
Thu Feb 27, 2020 1:33 pm
Customise E-Mails & Knowledgebase

Last post by sandipom2004 « Thu Feb 27, 2020 9:48 am
Replies: 4
by sandipom2004 » Thu Feb 27, 2020 9:12 am

4 Replies

747 Views

Last post by sandipom2004
Thu Feb 27, 2020 9:48 am

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