New version of HESK: 3.4.2

Helpdesk for my helpdesk software

Moderator: mkoch227

Locked
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

New version of HESK: 3.4.2

Post by Klemen »

We are happy to announce HESK 3.4.0, 3.4.1 and 3.4.2

==> Release highlights
- added OAuth support
- new permission: Can set due date
- a bunch of bug fixes (see Full Changelog below)

Important: Microsoft is turning off basic authentication (username/password combination) on October 1st, 2022. All Hesk users who rely on Microsoft 365 / Office 365 / Exchange online are encouraged to upgrade to Hesk 3.4 and set up OAuth for email sending (SMTP) and IMAP fetching.

Knowledgebase guide for OAuth: Setting up OAuth in Hesk

----------------------------------------------------------------------------------------------------

HOW TO UPDATE:
1. Log in to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options


----------------------------------------------------------------------------------------------------


==> Full Changelog
- added OAuth support for email sending and IMAP fetching
- new permission: Can set due date
- updates for PHP 8.2 depreciated functionality
- fix: custom date fields can display the wrong date when editing a ticket
- fix: wrong current month date range in reporting
- fix: sending emails does not work with unauthenticated SMTP
- fix: silent fail if unable to move attachments to the /attachments/temp folder
- fix: in the "Previous tickets" list only show tickets the user has access to
- fix: attachments with no file extension will be renamed to *.unknown-file-type instead of fatal error
- fix: increase some too small display margins
- fix: SMTP error log should not be echoed directly
- fix: email to ticket attachment removal notices not visible
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: New version of HESK: 3.4.1

Post by Klemen »

3.4.1 released today with OAuth support for POP3 and some bug fixes:

- added OAuth support for POP3 fetching
- fix: missing function error when viewing a resolved ticket
- fix: do not mark an OAuth Provider as verified on errors
- fix: unassigned email sending not working correctly on multi-language staff
- fix: detect and ignore non-3.4.x language files
- updated HTMLPurifier to 4.15.0


HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: New version of HESK: 3.4.2

Post by Klemen »

3.4.2 released to day with some bug fixes:

- fix: tickets raised by email piping don't have a due date
- fix: in canned responses replace URL-encoded special tags
- fix: email utf-8 conversion may cause missing characters
- fix: remove unwanted chars from email-generated ticket subjects
- updated TinyMCE to 5.10.6
- updated PHPMailer to 6.6.5


HOW TO UPDATE:

1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Locked