Increasing file size for attachments

Helpdesk for my helpdesk software

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chrisdevelop
Posts: 23
Joined: Thu Feb 01, 2018 2:27 pm

Increasing file size for attachments

Post by chrisdevelop »

Script URL:
Version of script: 364
Hosting company: certa hosting
URL of phpinfo.php:
URL of session_test.php:
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With reference to attachments my hosting company has increased the file size to 1GB to allow for a number of attachments to be uploaded, however on the site its showing its showing the voice file trying to be attached is 3.6MB How can i change the max size permitted so that file sizes over that can be accepted, now that my web hosting has increased the size allowed.
Klemen
Site Admin
Posts: 10211
Joined: Fri Feb 11, 2005 4:04 pm

Re: Increasing file size for attachments

Post by Klemen »

Did you adjust the values in Admin panel > Settings > Help desk > Attachments?
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chrisdevelop
Posts: 23
Joined: Thu Feb 01, 2018 2:27 pm

Re: Increasing file size for attachments

Post by chrisdevelop »

Ah many thanks i has not noticed the selection box it works now.
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