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Re: Customer login system and ticket panel
Posted: Tue Jan 23, 2024 3:15 pm
by cloznox
ranfur8 wrote: Tue Jan 23, 2024 3:10 pm
I recommend setting up an httacess password for the Hesk directory. It's way easier and more secure to do it like that than to run random php code on your servers.
Ok thanks for the suggestion.
With this script I can also customize the login graphics.
With htacces I think it can't be done.
Re: Customer login system and ticket panel
Posted: Tue Jan 23, 2024 4:35 pm
by ranfur8
httacess uses the browser client design language to draw the login prompt.
Re: Customer login system and ticket panel
Posted: Tue Jan 23, 2024 4:45 pm
by Klemen
I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.
The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready.
Re: Customer login system and ticket panel
Posted: Tue Jan 23, 2024 4:53 pm
by cloznox
Klemen wrote: Tue Jan 23, 2024 4:45 pm
I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.
The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready.
OK thank you.
Re: Customer login system and ticket panel
Posted: Fri Apr 05, 2024 7:48 am
by ranfur8
I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.
The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready
Are there any updates on the progress of that update? I can't wait to ditch the htaccess login prompt.
Re: Customer login system and ticket panel
Posted: Fri Apr 05, 2024 9:19 am
by Klemen
It was more complicated than initially anticipated (because we want to preserve the "no login" feature as an option), but we're getting there. I'm 90% confident the beta will be out in April.
Re: Customer login system and ticket panel
Posted: Wed Apr 10, 2024 9:33 am
by cloznox
Klemen wrote: Fri Apr 05, 2024 9:19 am
It was more complicated than initially anticipated (because we want to preserve the "no login" feature as an option), but we're getting there. I'm 90% confident the beta will be out in April.
Hi Klemen,
I wanted to know if this new function is also available with local installation or only in the cloud?
Thank you.
Re: Customer login system and ticket panel
Posted: Wed Apr 10, 2024 10:09 am
by Klemen
It will be available for everyone.
Re: Customer login system and ticket panel
Posted: Thu Apr 11, 2024 3:20 pm
by cloznox
Klemen wrote: Wed Apr 10, 2024 10:09 am
It will be available for everyone.
Perfect. Thank you
Re: Customer login system and ticket panel
Posted: Tue May 28, 2024 7:32 am
by ranfur8
Good day! Just checking in to see if there are any news on that update. Also, will it include just the customer login feature or will it be a major update with many features?
Thanx for your amazing work!
Re: Customer login system and ticket panel
Posted: Tue May 28, 2024 6:38 pm
by Klemen
We don't have any updates right now. When it is available, I will post it on the forum and our X account.
Re: Customer login system and ticket panel
Posted: Thu Jul 11, 2024 5:51 pm
by Klemen