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Posted: Fri Apr 13, 2007 1:50 pm
by Rbeier
Klemen Stirn wrote:See this is why I don't like giving out any dates - I say 1-2 weeks then I have barely time to check the forum, and Easter comes in between and all lol
Just to keep you guys updated the beta is working fine for most testers, but seems to have issues with some specific server configurations. I will be working on that and hopefully can find the problem by the end of this week.
After that all that's left is some tweaking, make up, a new hair style and we're good to go!
Excellent news!!!!
Posted: Mon Apr 16, 2007 2:43 pm
by dmarakowski
Oh man! Can't wait!!!!!
Posted: Sat Apr 21, 2007 5:21 pm
by Klemen
Documentation (new readme) done, install and database upgrade script done, problems found in Beta fixed.
What's left to do? Test everything again (new install and upgrade from old), all the functions and double-check everything. If I don't have other work to do will try to finish this weekend or start of the week
Posted: Sun Apr 22, 2007 3:16 pm
by pamekaren
finally!!!
Posted: Mon Apr 23, 2007 9:04 pm
by Klemen
It's now officially out
Get it from
http://www.phpjunkyard.com/free-helpdesk-software.php
Now let's hope Kevin can finish the new interface before the next big release as I'd love to include it in Hesk
Posted: Mon Apr 23, 2007 10:21 pm
by miccas
Must..... keeep....... calm............
OMG, HESK's OUT!!!!!!!!!!!!!!!!!!! ...... OMG!!!!... must, keep, calm........ *runs off and screams with happiness *
Posted: Tue May 29, 2007 10:06 am
by tsjaar
Klemen,
Do you have the code for the status-links as shown on this
screenshots (new/replied/resolved etc.)
Posted: Tue May 29, 2007 10:12 am
by Klemen
Is this what you mean?
viewtopic.php?t=1465
Posted: Tue May 29, 2007 10:59 am
by tsjaar
Not really,
I mentioned the second nav bar, with direct links to the statusses.
like this:
Code: Select all
<a href="show_tickets.php?status=0" class="open"><?php echo $hesklang['open']; ?></a>
| <a href="show_tickets.php?status=1" class="waitingreply"><?php echo $hesklang['wait_reply']; ?></a>
| <a href="show_tickets.php?status=2" class="replied"><?php echo $hesklang['replied']; ?></a>
| <a href="show_tickets.php?status=6" class="replied"><?php echo $hesklang['all_not_closed']; ?></a>
| <a href="show_tickets.php?status=3" class="resolved"><?php echo $hesklang['closed']; ?></a>
| <a href="show_tickets.php?status=4"><?php echo $hesklang['any_status']; ?></a>
After posting I found out it was not much of a hassle, I just made a file show_admin_status_nav.inc.php, with the above code, and made a call to that file in admin_main.php.
So it works fine now for me.
[edit]
But maybe you have the code for me that shows the number of tickets in each status.
SELECT COUNT('id') FROM `hesk_tickets` WHERE STATUS = 0
[/edit]