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Blank page after install (IIS based)

Posted: Mon May 07, 2007 12:02 am
by tcc
Script URL:
Version of script: 0.94
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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After the upgrade to 0.94 on a Windows system with IIS I had blank pages for any HESK page.

After checking the settings file discovered that server path did not have double back slashes which was causing problems i.e.

$hesk_settings['server_path']='g:\Path\to\helpdesk\';

Needed to be:

$hesk_settings['server_path']='g:\\Path\\to\\helpdesk\\';

Hope that helps someone - love this software - great work!

Posted: Tue May 08, 2007 9:20 am
by Klemen
Thanks, will add a check to make sure Windows puts double-slashes to the path.