PHPJunkyard support forum

Script URL: http://www.jandjdesignsinc.net/members/ ... /index.php
Version of script:0.94
Hosting company: http://www.jandjdesignsinc.net

Write your message below:
The Security image on the submit ticket screen is not showing up. What is happing?

Here are the settings:

/* Help desk settings */
$hesk_settings['hesk_url']='http://www.jandjdesignsinc.net/members/helpdesk';
$hesk_settings['hesk_title']='Help Desk';
$hesk_settings['server_path']='members/helpdesk';
$hesk_settings['language']='english';
$hesk_settings['max_listings']=15;
$hesk_settings['print_font_size']=12;
$hesk_settings['debug_mode']=0;
$hesk_settings['secimg_use']=1;
$hesk_settings['secimg_sum']='H29PEW9SQR';

Have you tried what the README file says?

From what I can see your server doesn't have the required GD library installed, contact your host and ask them to install GD library for PHP.

C:\php4\php\extensions\php_gd2.dll so have it why is it not working?

Have you enabled this extension in php.ini? How about posting the phpinfo file?

You obviously have problems with GD library, your gd_test ins't working:
http://www.jandjdesignsinc.net/members/ ... d_test.php

A working GD prints out this:
http://www.phpjunkyard.com/hesk/gd_test.php

DELETED

Please don't post the entire php.ini here. This forum is not for support about PHP installation and configuration.

That said, you don't have php_gd2.dll enabled, in php.ini remove the ; before extension=php_gd2.dll and restart the server.

Still does not work. Their is C:\php-4.4.7\extensions\php_gd2.dll

I restarted the computer after taking the ; off the line.

Again, this is NOT a forum for help with PHP setup. I can help with problems with my scripts, but I can't guide you through PHP configuration.

How about searching Google? I found this after 10 seconds:
http://www.jpowered.com/php-scripts/php-gd.htm#windows

According to
http://www.jandjdesignsinc.net/members/ ... d_test.php
your extension_dir is probably not set correctly.

I had to add to the code this for the GD to work.
extension_dir = "C:/php-4.4.7/extensions/"

Works fine now!

Thanks again.