Modified Files Size & Functions [Download]
Posted: Sat Jul 12, 2008 1:56 pm
Hi,
I have created a zip file of all the files I changed to enable me to included Hesk in iframes within our club site using Hesk 0.94.1
I hope it might help those of you trying to do the same.
I am not the greatest at coding etc. So please check my work. If you see any errors please let me know and I will fix them. These mods work great for us so I can't see me adding much to them.
Mod change the overall width down to around 560 for users not Admin's. I added a file called header560.inc This allows admin pages to show in original size. So if the size I have is not what you want it shouldn't be too had to find what I changed and change it to suit you. Just remember you may have to play with colums and rows etc in forms etc if you make it smaller.
Admin pages are left the original width and should be displayed in their own tab or browser window so as to correctly show all your data etc.
Modes I have done on files.
- Change width of files used by customers/users. Leave Admin widths as is.
- Only Admin can delete a ticket.
- Change ticket ID from random number to 'date' $trackingID = date('dMy:B');
'B' is Swatch Internet time 000 through 999, so it adds a number to the date for those who get more than one ticket a day.
- Removes the dropdown menu from admin login and replace with text field.
- Change how tickets are sorted by default from 'priority' to 'date'
- Removed the first link at top of page so that you don't have the link back to 'home' page. Having this in place causes your sites 'home' page to load in the iframe so that you have your site loading in your site.
Please do not use our clubs HelpDesk as a test site or I will remove the files, thanks.
Mod is in thread Other add-ons
viewtopic.php?t=2045
.
I have created a zip file of all the files I changed to enable me to included Hesk in iframes within our club site using Hesk 0.94.1
I hope it might help those of you trying to do the same.
I am not the greatest at coding etc. So please check my work. If you see any errors please let me know and I will fix them. These mods work great for us so I can't see me adding much to them.
Mod change the overall width down to around 560 for users not Admin's. I added a file called header560.inc This allows admin pages to show in original size. So if the size I have is not what you want it shouldn't be too had to find what I changed and change it to suit you. Just remember you may have to play with colums and rows etc in forms etc if you make it smaller.
Admin pages are left the original width and should be displayed in their own tab or browser window so as to correctly show all your data etc.
Modes I have done on files.
- Change width of files used by customers/users. Leave Admin widths as is.
- Only Admin can delete a ticket.
- Change ticket ID from random number to 'date' $trackingID = date('dMy:B');
'B' is Swatch Internet time 000 through 999, so it adds a number to the date for those who get more than one ticket a day.
- Removes the dropdown menu from admin login and replace with text field.
- Change how tickets are sorted by default from 'priority' to 'date'
- Removed the first link at top of page so that you don't have the link back to 'home' page. Having this in place causes your sites 'home' page to load in the iframe so that you have your site loading in your site.
Please do not use our clubs HelpDesk as a test site or I will remove the files, thanks.
Mod is in thread Other add-ons
viewtopic.php?t=2045
.
