PHPJunkyard support forum

There is a Bug in "Run Report".

I am using hesk in NZ , My server time zone is US .
after increasing 17 Hours in hesk settings. New ticket goes to latest date eg 12 Sep right time.
But if you will "Run Reports" it will show into 11 Sep according to server US time Zone.

In other words, Ticket entered on 12 Sep will show in 11 Sep in Run Reports.

Friday, September 11, 2015 1 1 0 16:00:09

How to fix that??

I can reproduce this issue as well in a clean installation of HESK. The following workaround worked for me:

1. Open admin/reports.php
2. Find, around line 881: 3. Replace that line with:

I have modified the line 953 on server . But no change.
after entering a job today on 13 sep, it still going to 12 sep report.

I can confirm this is happening. This will probably require code rewrite to use MySQL CONVERT_TZ function to query dates.

I will see if I can come up with a solution that doesn't complicate the queries too much for the next update.