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Custom fields - required fields not working
Posted: Wed Nov 04, 2015 7:55 am
by kinatv83
Hi,
I'm using hesk 2.6.5 and i added required fileds names "telefon" and when i added ticket this field is not required - hasn't "*".
Re: Custom fields - required fields not working
Posted: Wed Nov 04, 2015 9:01 am
by Klemen
Please search the forum before asking, the exact same question has been answered just a few posts ago:
viewtopic.php?f=13&t=5259
Re: Custom fields - required fields not working
Posted: Wed Nov 04, 2015 9:48 am
by kinatv83
Ok, but i see that field is not required when i submit a ticket as a customer too... so still doesn't work
Re: Custom fields - required fields not working
Posted: Wed Nov 04, 2015 3:32 pm
by Klemen
What's your help desk URL?
Also provide a link to phpinfo.php file on your server, you will get it here:
viewtopic.php?f=13&t=138