PHPJunkyard support forum

Script URL:
Mods for HESK version: 2.6.4
HESK version: 3.1.0
Hosting company: Perizia Online
URL of phpinfo.php: https://soporte.perizia.es/phpinfo.php
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Could not execute query: UPDATE `hesk_users` SET `autoreload` = `autorefresh` / 10. MySQL said: Unknown column 'autoreload' in 'field list'

Checking status
HESK version: 2.7.3 - HESK is up to date
PHP version: 5.6.31 (MySQLi)
MySQL version: 5.6.35
/hesk_settings.inc.php Exists, Writable
/attachments Exists, Writable
/cache Exists, Writable

Write your message below:

I'm using HESK 2.6.8 with Mods for HESK 2.6.4 and I'm trying to update Mods for HESK to 3.1.0
First I updated HESK to 2.7.3 without problems but after trying to install Mods 3.1.0 I get this consike error:

INFO Starting updates for 3.0.0 beta 1
ERROR Could not execute query: UPDATE `hesk_users` SET `autoreload` = `autorefresh` / 10. MySQL said: Unknown column 'autoreload' in 'field list'

(After 2 tries I restored my files and BD to HESK 2.6.8 with Mods for HESK 2.6.4)

Thank you in advance for the support.