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error text in all e-mails..
Posted: Tue Aug 27, 2019 7:21 pm
by andre2017
Script URL:
Mods for HESK version: 2019.1.0
HESK version: 2.8.4
Hosting company: one.com
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
After upgrading to latest version of heck and mods for hesk; strange text is added at top and bottom in all e-mails to customers and staff.
Re: error text in all e-mails..
Posted: Tue Aug 27, 2019 7:30 pm
by mkoch227
That's.... very strange. I cannot find any "kkk" entries in the Mods for HESK codebase. Are you using a language other than English for your helpdesk? If yes, check your email templates for your language to make sure nothing was added in by accident.
Re: error text in all e-mails..
Posted: Tue Aug 27, 2019 7:36 pm
by andre2017
Sorry no text with "kkk". I couldn't post the text from the email here in the forum.. it just said "the requested page can not be found".
Trying again (strippet from special characters):
Email top:
635978409b252b928ff4e0f5dea243a34f89e6b5
Content Type multipart alternative boundary 40c836e2383d4295228db825f8b56818e2d2bd4a
40c836e2383d4295228db825f8b56818e2d2bd4a
Content Type: textplain charset UTF 8
Re: error text in all e-mails..
Posted: Tue Aug 27, 2019 7:39 pm
by mkoch227
Ah, that makes more sense
. And I
think I found the issue:
- Open inc/email_functions.inc.php in a plaintext editor, such as Notepad++
- Find:
- Replace with:
Code: Select all
$headers .= "MIME-Version: 1.0\n";
- Save, upload, and test.
Re: error text in all e-mails..
Posted: Tue Aug 27, 2019 7:44 pm
by andre2017
Yes..!! That did the trick! Thank you so much for the incredible fast reply
