Hi there,
We have hesk 3.25 (yes, I know there's an update - I only change one thing at a time and test!) running on a self-hosted LAMP server. When someone puts in a ticket they get a confirmation email, and staff gets an email alerting them to the new ticket. I wanted to provide more information to our staff about the ticket, and format it in a way that was easy to read, so I tried HTML. At this moment, when the email comes in, the HTML looks raw (code shown). Is there a way to do HTML notification emails? Do I need to customize something in inc/pipe_functions.php to prevent it from interpreting the HTML literally?
Thanks in advance!
HTML in email templates
Moderator: mkoch227
Re: HTML in email templates
Support for HTML emails has been added to version 3.3.x, so you will need to upgrade to the latest version use it.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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anomaly0617
- Posts: 3
- Joined: Wed Mar 30, 2022 6:53 pm
Re: HTML in email templates
Ah! Well, there's my incentive to upgrade! LOL!Klemen wrote: Fri Aug 12, 2022 8:24 pm Support for HTML emails has been added to version 3.3.x, so you will need to upgrade to the latest version use it.