PHPJunkyard support forum

We are happy to announce HESK 3.4.0, 3.4.1 and 3.4.2

==> Release highlights
- added OAuth support
- new permission: Can set due date
- a bunch of bug fixes (see Full Changelog below)

Important: Microsoft is turning off basic authentication (username/password combination) on October 1st, 2022. All Hesk users who rely on Microsoft 365 / Office 365 / Exchange online are encouraged to upgrade to Hesk 3.4 and set up OAuth for email sending (SMTP) and IMAP fetching.

Knowledgebase guide for OAuth: Setting up OAuth in Hesk

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HOW TO UPDATE:
1. Log in to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options


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==> Full Changelog
- added OAuth support for email sending and IMAP fetching
- new permission: Can set due date
- updates for PHP 8.2 depreciated functionality
- fix: custom date fields can display the wrong date when editing a ticket
- fix: wrong current month date range in reporting
- fix: sending emails does not work with unauthenticated SMTP
- fix: silent fail if unable to move attachments to the /attachments/temp folder
- fix: in the "Previous tickets" list only show tickets the user has access to
- fix: attachments with no file extension will be renamed to *.unknown-file-type instead of fatal error
- fix: increase some too small display margins
- fix: SMTP error log should not be echoed directly
- fix: email to ticket attachment removal notices not visible

3.4.1 released today with OAuth support for POP3 and some bug fixes:

- added OAuth support for POP3 fetching
- fix: missing function error when viewing a resolved ticket
- fix: do not mark an OAuth Provider as verified on errors
- fix: unassigned email sending not working correctly on multi-language staff
- fix: detect and ignore non-3.4.x language files
- updated HTMLPurifier to 4.15.0


HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options

3.4.2 released to day with some bug fixes:

- fix: tickets raised by email piping don't have a due date
- fix: in canned responses replace URL-encoded special tags
- fix: email utf-8 conversion may cause missing characters
- fix: remove unwanted chars from email-generated ticket subjects
- updated TinyMCE to 5.10.6
- updated PHPMailer to 6.6.5


HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options