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Admin Email not send

Posted: Tue Sep 27, 2022 5:29 am
by aplevri
Script URL:
Version of script: 3.4.0
Hosting company:
URL of phpinfo.php: https://ticket.2hv.de/session_test/session_test.php
URL of session_test.php: https://ticket.2hv.de/phpinfo/phpinfo.php
What terms did you try when SEARCHING for a solution: admin email, email

Write your message below:

Hi,

Since the last 2 upgrades (I think) we were not able to get emails from the Hesk system when user was submitting a ticket (as admin). What we have changed and now it's working it's the following: file: inc/email_functions.inc.php line: 152 hesk_mail(implode(',', $recipients), $subject, $message); -> hesk_mail(implode(',', $recipients), $subject, $message, $html_message);

I'm not sure if the problem is something else cause noone else mentioned it or couldn't find something regarding this. :shock: Otherwise it would be great if there is a fix on the next upgrade. :D

Thanks in advance :)

Re: Admin Email not send

Posted: Tue Sep 27, 2022 5:59 am
by Klemen
That's indeed a bug, yes, thank you for reporting it.

Will be fixed in 3.4.1 soon.