PHPJunkyard support forum

Hi!

Where can I find the rules / source code for the "Auto-assign tickets" feature? If I knew where to find it, I could change it. I want to assign tickets based on the ID (even / odd).

Dirk

The hesk_autoAssignTicket function is defined in /inc/common.inc.php

However, you will probably have to make more changes in various places, not something we can help with.