PHPJunkyard support forum

When I want add attchments to ticket I see error {"status":"failure","status_code":500,"message":"}

I have PHP 8.1.10 and I seted folder attachment chmod to 777

This means that PHP cannot move attachments from the temporary folder into Hesk's /attachments/temp folder.

Do you have a "temp" folder inside your "attachments" folder? If yes, CHMOD it to 777. If not, create it and CHMOD to 777.

Another problem could be that your disk is full.

Also, try setting Debug mode to ON in Admin > Settings > Help desk and see if you get any additional errors.

Thanks for your help. Folder temp has wrong chmod.