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Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1
Posted: Fri Oct 21, 2022 1:46 pm
by faceit
Hesk just sent the 3.4.1 update. I installed it last week. All is good except Hesk > Admin > Tools > OAuth Providers is not displayed on the Admin screen. This category is referred to here:
https://www.hesk.com/knowledgebase/?article=110. I checked Hesk's site and it appears I have the latest version. Any ideas?
Re: Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1
Posted: Fri Oct 21, 2022 2:50 pm
by Klemen
Are you logged in with an Administrator account?
If yes and it still doesn't show up, then:
- your server could be caching code; try disabling any caching mechanism for your help desk
- or the upgrade was not fully applied; make sure you have all Hesk 3.4.1 files on your server (you may want to re-upload all except the hesk_settings.inc.php file)
Re: Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1
Posted: Wed Nov 02, 2022 8:43 pm
by faceit
Thanks. I'll give those suggestions a whirl and will update.