PHPJunkyard support forum

Script URL: https://www.proeftuin.splendesco.nl/hesk/
Version of script: 3.4.1
Hosting company: antagonist.nl
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: links, footer, custom page

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I have two related questions

1. I'm looking for a way to create a custom text page to inform clients on the privacy policy and a disclaimer page. On these pages I would need the regular header and footer. It can be (for now) just a static page, no need for a CMS option. My idea is to simply make a copy of a page with the desired header and footer. Which page would I use for that? Or do you have a better alternative? Could I be creating such a page as a part of the theme I'm using?
2. In order to link to these pages I would of course need som navigation. I'm aware I can use footer.txt for this (already had a go at https://www.proeftuin.splendesco.nl/hesk/), but I would like to achieve this at a position above the credit line (Powered by Help Desk Software HESK
More IT firepower? Try SysAid). Any suggestions?

Thanks a million for now.

John

#1 would best be with a custom static page, I wouldn't create a new Hesk page for that. Or, you could even create a KB article with the policies (we do that at hesk.com).

#2 to show it above the credits you will need to edit your /theme/hesk3/customer/index.php page. Or, purchase a license to hide the credits, and use the footer.txt file

Thanks Klemen. I already have a license. just did not install it yet

With regards to the extra page. I was indeed planning on a static page. My idea was to use a copy of an existing page and adapt that, so that I would have the header and footer in place, and possibly even the breadcrumbs. Is that an option? If so, what page would you advise to copy?

Thanks again for your great work

John

PS I still find some small errors in the current Dutch language file every now and then, so you may expect another update in the near future

The easiest way to do that would be for example to open a knowledgebase page and view HTML source in your browser, then save that as a page and edit the HTML source?

Or, like said, try to complicate as little as possible and either create a KB article with the policies or a simple page on your website and just link to that. That's what I would do.