PHPJunkyard support forum

Script URL: https://hjelp.trysilhus.no
Version of script: 3.4.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

After upgrading from Hesk 2.5.x to the latest 3.4.1, the subject of all new tickets gets truncated when it contains nordic/norwegian characters.

If I post a ticket with i.e. subject "123456789 ø", the ticket subject in Hesk will show "56789 ø". Tickets received prior to upgrade, are unaffected, so problem is most likely related to fetching/processing of new incoming mails.

I use POP3 for fetching.

Any idea on how to fix this bug?

Thanks,

Chris

It's an issue in one of the functions, yes. This should fix it:
viewtopic.php?p=29611#p29611

Fix included in Hesk 3.4.2

Perfect - thanks for your reply