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New install problem - unexpected '['

Posted: Tue Jan 03, 2023 5:18 am
by tamascsorgo
Script URL:
Version of script: 3.4.2
Hosting company: https://atw.hu/
What terms did you try when SEARCHING for a solution: unexpected '['

Write your message below:
new install immediately stopped with this message: Parse error: syntax error, unexpected '[' in /hesk/inc/common.inc.php on line 340

Thank you for your help in advance.
Kind regards,
Tamas

Re: New install problem - unexpected '['

Posted: Tue Jan 03, 2023 8:32 am
by Klemen
This means you are running an old unsupported version of PHP on your server.

Hesk 3.4 requires at least PHP 5.6

Re: New install problem - unexpected '['

Posted: Tue Jan 03, 2023 4:29 pm
by tamascsorgo
Thank you for your answer.
I thought that it can be a php version issue, but I hoped that it will work because on the sites they are written:
Hesk requires 5.3.0 > https://www.hesk.com/knowledgebase/index.php?article=32
while ATW.hu provides 5.6 or higher > https://atw.hu/atwiki/Milyen_PHP_verziokat_tamogatnak
Probably ATW.hu only provides this for paid users and for the free ones...
Thanks again

Re: New install problem - unexpected '['

Posted: Tue Jan 03, 2023 4:36 pm
by Klemen
It's an error in our article, sorry; the up-to-date system requirements are on the download page:
https://www.hesk.com/download.php

You can try using Hesk version 3.2.5 or older if you need PHP 5.3 support:
https://www.hesk.com/download-legacy.php