Page 1 of 1

Remove info notices

Posted: Sat Apr 15, 2023 10:05 pm
by CJ0206
Version: PHP 8.1.17 | MySQL 10.6.2 | HESK 3.4.3
Hosting company: Local Host
URL of phpinfo.php: Local Host
URL of session_test.php: Local Host
What terms did you try when SEARCHING for a solution:
Remove welcome message, remove notice message, etc. on forum, knowledge base, and search engines

Write your message below:
I seem to have everything set up properly, tickets are working, emails are sending, but I still have the below message and can't seem to get rid of it. Any suggestions?
Hey there, you seem to be new here. Welcome!

To help you get started, check out the Hesk online Quick Start Guide.

Re: Remove info notices

Posted: Sun Apr 16, 2023 8:16 am
by Klemen
That notice is shown when there are 0 tickets in the knowledgebase.

Submit a test ticket and the notice will be gone.

Re: Remove info notices

Posted: Sun Apr 16, 2023 12:46 pm
by CJ0206
Thank you, wasn't sure if I missed configuring something 😅 I've gone through a few old threads and updated my `custom-text.php` so it says this now:
Welcome!

There are no tickets at the moment, go take a coffee break while you wait.