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Want some modification in my Hesk Helpdesk

Posted: Fri May 12, 2023 8:58 am
by ithelpdesk.hsvp
Script URL: locally hosted
Version of script: 3.4.3
Hosting company: HSVP
URL of phpinfo.php: locally hosted
URL of session_test.php:
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Write your message below:
1. I want to add a field for mobile number in my team details.
2. When a user view his ticket status then I want to show the name of team member who is responsible for the ticket and his mobile number also

please help friends

Re: Want some modification in my Hesk Helpdesk

Posted: Fri May 12, 2023 7:19 pm
by Klemen
There's no built-in way to do something like this. You will likely need to modify the database structure as well (the hesk_users table).

Unfortunately, such changes are outside of the scope of our support. My recommendation is to hire a PHP developer for help.