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Reorder fields in "ticket list" + missing priority
Posted: Thu Jul 06, 2023 12:52 am
by Squirt8494
Low priority
Can the ticket columns / fields be reordered at all? If not, would be a good feature!
Also, the priority field seems to be conspicuously missing from the picker.

Re: Reorder fields in "ticket list" + missing priority
Posted: Thu Jul 06, 2023 7:51 am
by Klemen
Unfortunately, no, they cannot be re-ordered at the moment. Something to add in the future.
To be honest, I can't remember right now why exactly priority wasn't included in the list, it must have been a very important reason

(perhaps to avoid confusion regarding ordering tickets which are by default ordered by status and priority) Until it is added, you will need to manually remove it from /inc/ticket_list.inc.php if you wish to hide it.
Re: Reorder fields in "ticket list" + missing priority
Posted: Fri Jul 07, 2023 5:02 am
by Squirt8494
Thanks, as always!