Video in KnowledgeBase
Posted: Thu Oct 26, 2023 3:56 pm
Script URL: intranet
Version of script: 3.4.3
Hosting company: IIS
Adding Video to HESK Knowledgebase
I want to add Videos from my local IIS server to a Knowledgebase article, but each time I try, HESK deletes the code.
Can someone help?
The code I am trying to use is:
<iframe width="330" height="240" src="https://iis.domain.local/Toshiba-Profiles.mp4" frameborder="0" allowfullscreen></iframe>
I did see something about modifying the manage_knowledgebase.php, but it still deletes my code.
This is an INTERNAL server only and IT is the only one that can put videos on the IIS server.
Version of script: 3.4.3
Hosting company: IIS
Adding Video to HESK Knowledgebase
I want to add Videos from my local IIS server to a Knowledgebase article, but each time I try, HESK deletes the code.
Can someone help?
The code I am trying to use is:
<iframe width="330" height="240" src="https://iis.domain.local/Toshiba-Profiles.mp4" frameborder="0" allowfullscreen></iframe>
I did see something about modifying the manage_knowledgebase.php, but it still deletes my code.
This is an INTERNAL server only and IT is the only one that can put videos on the IIS server.