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Assign piped mail to category

Posted: Tue Jan 30, 2024 3:27 pm
by xenios
Hello,

is it possible to assign piped emails to a category according to subject?

Thank you

Re: Assign piped mail to category

Posted: Tue Jan 30, 2024 6:31 pm
by Klemen
Unfortunately no, there is no such feature built into Hesk.

To do that, you would have to modify the logic of the hesk_email2ticket function in file /inc/pipe_functions.inc.php