How do we generate reports per agent?
Posted: Mon Feb 19, 2024 3:08 am
How do we generate reports per agent? I am looking at way to generate reports per agent. Is there a way to do it in the free version.
In the free version, the easiest way to do that would be to export tickets, open the export in Excel and generate a report there.
In Hesk Cloud, per-agent reports are available in the Statistics module.