PHPJunkyard support forum

Hi All,

I'm on 3.4.5.

What terms did you try when SEARCHING for a solution: Attachments, Download, all, quick links.

I was wondering if there's an easy way to download all attachments inside a ticket or if this feature could be added?

Some tickets that my agents are handling come with 15+ attachments, and rather than clicking each download link, it would be nice for there to be a way to download ALL attachments.

I know the attachments are stored in attachments folder, and you can use the download_attachment.php file to select the ID (sequential?) of the attachment and the trackID for the ticket itself.

Any advice would be really appreciated!

This has already been implemented for the next release of Hesk (beta expected very soon).

Thank you Klemen, amazing work as usual!

Do you have a changelog / update log for beta features that I may have missed?

Not a public one, no.

I was hoping to release the beta today, but we still have a number of known bugs to solve before releasing beta (no point in letting people test known bugs).

No worries, thank you to you and your team for your hard work. Looking forward to the next release