Page 1 of 1

MFA QR code missing

Posted: Mon Oct 21, 2024 2:58 pm
by GezusK
Script URL:
Version of script: 3.4.6
Hosting company: self-host
URL of phpinfo.php: https://helpdesk.lcschools.org:8443/phpinfo.php
URL of session_test.php: https://helpdesk.lcschools.org:8443/session_test.php
What terms did you try when SEARCHING for a solution:
mfa
Write your message below:

When trying to set up an authentication app, Hesk isn't displaying a QR code.

Re: MFA QR code missing

Posted: Mon Oct 21, 2024 3:14 pm
by Klemen
I can't test your help desk (it's most likely not open to public?), but make sure that:
- your PHP has cURL enabled
- cURL can connect to external URLs (an external URL such as https://image-charts.com is called to generate the QR image)

Re: MFA QR code missing

Posted: Mon Oct 21, 2024 4:27 pm
by GezusK
That was it. Wasn't enabled in php.ini nor was php-curl installed either. Seems the default installation no longer includes those things.