PHPJunkyard support forum

I'm logged in as "Hari" and submitted a ticket. Now am logged in as admin and view this ticket, and am assigning this ticket to "Venkat". Venkat has received ticket assigned mail. But when I logged in as "Venkat" the assigned ticket is not shown in the my ticket list. It is still listing in "Hari" ticket list.

Can you give me admin access to your help desk (in a private message) to have a look?

Yes I have sent login credential's in private message