PHPJunkyard support forum

Script URL: admin/new_ticket.php
Version of script: 3.5.1
Hosting company: self hosted
URL of phpinfo.php:
URL of session_test.php:
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Hello, after submitting new ticket by hand i get error: "Invalid address: (to):" <br>

The customer receives the email, but error is very annoying and confusing to the employees.

This is likely PHPMailer (email sending library) showing the error because of an invalid email address passed to it.

Do you get a better error message if you turn "Debug mode" ON in Admin > Settings > Help desk and try again? (you should turn it off again after testing)

Does any of your staff members have an invalid email address set?

Thanks! Entered email's for all staff members and problem solved.