Auto fill customer name in creating a new ticket
Posted: Thu Nov 28, 2024 12:14 pm
When staff is logged in admin portal and trying to create a ticket. Is it possible to auto fill the customer name while creating a new ticket. Say for ex. Venkat is both customer and staff position and when he logged in admin portal as staff and tries to create a new ticket, is it possible to auto fill the customer name as "Venkat" mail ID.