Could not send email notifications. Please notify webmaster at ...
Posted: Mon Jan 27, 2025 8:26 pm
HESK 3.5.2
Hello klemen,
in Settings > Email, I turned on "Send email using SMTP server" and Test SMTP connection returns "Success: Connection successful!".
So far so good.
Unfortunately when trying to open a ticket I get this message (debug mode turned on):
I looked for error:0A00018A on the web and I think I realized the problem is (mail)server side because it is probably using a too weak DH key (?)
Am I right? If yes, is there a way to make the client (HESK) use it anyway? I am afraid the mail server is note easily and readily upgradable...
Thanks.
Hello klemen,
in Settings > Email, I turned on "Send email using SMTP server" and Test SMTP connection returns "Success: Connection successful!".
So far so good.
Unfortunately when trying to open a ticket I get this message (debug mode turned on):
Code: Select all
Note
Could not send email notifications. Cound not send the message to: <agent email address supposed to get the email notification>
Error: SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1.
OpenSSL Error messages: error:0A00018A:SSL routines::dh key too smallSMTP server error: QUIT command failed Detail:
[...]Am I right? If yes, is there a way to make the client (HESK) use it anyway? I am afraid the mail server is note easily and readily upgradable...
Thanks.