Display counter of a truncated article
Posted: Sun May 04, 2025 4:41 pm
Hello,
First of all, I'm using version 3.5.3.
The article counting system in the knowledge base isn't accurate at all; it's not very relevant.
Let me explain: when you access the page "admin/knowledgebase_private.php?article=13," the counter adds 1 to the view count, whereas in theory, if I'm in the admin area, it's to manage articles and not to use it for informational purposes. In my opinion, the view count in the back office shouldn't be counted.
Also, on this same article "knowledgebase.php?article=13," if I refresh the page 15 times, it adds +15 to the counter, which isn't consistent and distorts the result. I think you should implement an IP control to prevent the same visitor from being counted only once per day (or for a duration chosen in the settings).
First of all, I'm using version 3.5.3.
The article counting system in the knowledge base isn't accurate at all; it's not very relevant.
Let me explain: when you access the page "admin/knowledgebase_private.php?article=13," the counter adds 1 to the view count, whereas in theory, if I'm in the admin area, it's to manage articles and not to use it for informational purposes. In my opinion, the view count in the back office shouldn't be counted.
Also, on this same article "knowledgebase.php?article=13," if I refresh the page 15 times, it adds +15 to the counter, which isn't consistent and distorts the result. I think you should implement an IP control to prevent the same visitor from being counted only once per day (or for a duration chosen in the settings).