PHPJunkyard support forum

Posted: **Mon Jun 09, 2025 7:58 pm**

LXC container running docker instance of hesk

Guide followed for IMAP: https://www.hesk.com/knowledgebase/?article=91

HESK version
3.5.3
PHP version
8.2.25 (MySQLi)
MySQL version
8.0.42

IMAP configured with OAUTH using Microsoft Entra ID.
IMAP Tests successful
Unread mail in the mailbox for the testing
Cronjob configured & manually tested
Debug mode enabled

IMAP Fetching Scope

Code: Select all

openid offline_access https://outlook.office365.com/IMAP.AccessAsUser.All https://outlook.office365.com/POP.AccessAsUser.All https://outlook.office365.com/SMTP.Send

https://myurl/inc/mail/hesk_imap.php?key=MYKEY

Code: Select all

#!/usr/bin/php -q

Connected to the IMAP server "outlook.office365.com:993".


Warning: Undefined array key 1 in /srv/inc/mail/imap/OAuthIMAP.php on line 394

Deprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in /srv/inc/mail/imap/OAuthIMAP.php on line 395

Warning: Undefined array key 1 in /srv/inc/mail/imap/OAuthIMAP.php on line 396

Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /srv/inc/mail/imap/OAuthIMAP.php on line 396

No unread messages found.

Disconnected from the IMAP server.

Apart from that no errors or output when running it manually inside or outside the container:

Code: Select all

docker exec -it docker-hesk-app-1 bash -c 'set -x; php /srv/inc/mail/hesk_imap.php'

Code: Select all

docker exec docker-hesk-app-1 php /srv/inc/mail/hesk_imap.php

I want to add, on step 19, it asks me to login with my m365 account, which I did, but the permission granted screen never appears as per the image.

Resolution
I tried step 19 using Edge (and not firefox or variants of firefox such as Floorp) and it signed me in, and then mail was translated into tickets.

PHPJunkyard support forum

[Resolved] IMAP Mail Fetch not working

[Resolved] IMAP Mail Fetch not working