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2 problems: Email notifications & view tickets

Posted: Thu May 04, 2006 12:09 pm
by PeppezZ
Script URL: http://hostingdc.serveftp.org/
Version of script: 0.93.1
Version of PHP: We use Easyphp package
Hosting company: Win 2003 server, on dedicated server
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-The various email notifications doesn't work
I set this:
/* Contacts */
$hesk_settings['support_mail']="hosting@yhubita.com";
$hesk_settings['webmaster_mail']="hosting@yhubita.com";
$hesk_settings['noreply_mail']="hosting@yhubita.com";

I have to do some other?

-When someone open a new ticket and after compile the form, in the page that there a thing like this: Your ticket was succesefully opened" "click here to view ticket" if you click on "click here to view ticket" it makes an error... page not found

Posted: Thu May 04, 2006 9:44 pm
by Klemen
Hi,

1. Hesk uses standard PHP mail() command, of it doesn't work something is probably wrong with your PHP setup (does mail() command work in any other script?)

2. You have wrong $hesk_settings['hesk_url'] URL, it is probably set to
http://hostingdc.serveftp.orgk
(note .orgk instead of .org)

Regards