Slow write to DB but read Ok?
Posted: Tue May 16, 2006 3:59 pm
Script URL: http://intranetgjl/hesk (it's installed to be local)
Version of script: 0.93
Version of PHP: 4.3.2
Hosting company: Myself using a RH enterprise 3.0
Have you searched THIS FORUM for your problem: Yes
(if not please do before posting)
If so, what terms did you try: Nothing I found relates to my problem.
Write your message below:
Hi, I've succesfully solved my login bug (the same issue that plagues a lot of people, unfortunately.) but i'm still stuck with a bug to which I haven't seen any solution either in the forum or the internet in general. Here's how it goes:
I'm hosting my helpdesk as a sub-part of my intranet (meaning i've copied the Hesk folder into the root of my intranet.). I already have a MySQL database running for my intranet and I've created another one for Hesk using the installer file. Everything works fine when I try to add entries in my intranet DB but when I try to add something (let's say a ticket) using Hesk, it takes a long time before completing the operation, about a couple of minutes... Also, whenever I try to read from the DB, everything's ok I get normal speeds. And by the way, the intranet database is extremely small and there are only a couple of entries in my Hesk database. Any ideas as to what may be causing the problem?
Thanks.
Version of script: 0.93
Version of PHP: 4.3.2
Hosting company: Myself using a RH enterprise 3.0
Have you searched THIS FORUM for your problem: Yes
(if not please do before posting)
If so, what terms did you try: Nothing I found relates to my problem.
Write your message below:
Hi, I've succesfully solved my login bug (the same issue that plagues a lot of people, unfortunately.) but i'm still stuck with a bug to which I haven't seen any solution either in the forum or the internet in general. Here's how it goes:
I'm hosting my helpdesk as a sub-part of my intranet (meaning i've copied the Hesk folder into the root of my intranet.). I already have a MySQL database running for my intranet and I've created another one for Hesk using the installer file. Everything works fine when I try to add entries in my intranet DB but when I try to add something (let's say a ticket) using Hesk, it takes a long time before completing the operation, about a couple of minutes... Also, whenever I try to read from the DB, everything's ok I get normal speeds. And by the way, the intranet database is extremely small and there are only a couple of entries in my Hesk database. Any ideas as to what may be causing the problem?
Thanks.