Hesk - helpdesk software - Page 40 - PHPJunkyard support forum

Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30964 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

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Auto-assign and On-Hold

Last post by Klemen « Wed Apr 24, 2013 3:11 pm
Replies: 3
by TimPSNC » Wed Apr 24, 2013 9:26 am

3 Replies

637 Views

Last post by Klemen
Wed Apr 24, 2013 3:11 pm
& turning into &

Last post by mkoch227 « Tue Apr 23, 2013 9:44 pm
Replies: 2
by mkoch227 » Wed Apr 17, 2013 7:24 pm

2 Replies

724 Views

Last post by mkoch227
Tue Apr 23, 2013 9:44 pm
Changing Reply-to email address

Last post by Klemen « Tue Apr 23, 2013 5:56 pm
Replies: 1
by haribo » Fri Apr 19, 2013 10:23 pm

1 Replies

194 Views

Last post by Klemen
Tue Apr 23, 2013 5:56 pm
KB Suggestion Article - only search in keywords

Last post by deserteagle369 « Thu Apr 18, 2013 8:44 am

by deserteagle369 » Thu Apr 18, 2013 8:44 am

0 Replies

5153 Views

Last post by deserteagle369
Thu Apr 18, 2013 8:44 am
Admins do not receive e-mail when a ticket is opened

Last post by Klemen « Thu Apr 18, 2013 7:08 am
Replies: 1
by maurelio » Thu Apr 18, 2013 12:09 am

1 Replies

202 Views

Last post by Klemen
Thu Apr 18, 2013 7:08 am
Extra Reports - average answer time?

Last post by Klemen « Mon Apr 15, 2013 4:55 pm
Replies: 1
by chrisio » Sat Apr 13, 2013 10:44 am

1 Replies

209 Views

Last post by Klemen
Mon Apr 15, 2013 4:55 pm
Private KB articles count

Last post by Klemen « Mon Apr 15, 2013 4:51 pm
Replies: 1
by Tox0 » Mon Apr 15, 2013 1:53 pm

1 Replies

211 Views

Last post by Klemen
Mon Apr 15, 2013 4:51 pm
Why different suggest article URL for user and admin

Last post by Klemen « Fri Apr 12, 2013 2:49 pm
Replies: 1
by deserteagle369 » Fri Apr 12, 2013 12:58 pm

1 Replies

609 Views

Last post by Klemen
Fri Apr 12, 2013 2:49 pm
SUGGESTION : Sub-Categories !

Last post by deserteagle369 « Fri Apr 12, 2013 12:48 pm
Replies: 1
by IR123 » Thu Apr 11, 2013 2:04 pm

1 Replies

919 Views

Last post by deserteagle369
Fri Apr 12, 2013 12:48 pm
ampersand creates problems

Last post by Klemen « Tue Apr 09, 2013 6:25 pm
Replies: 6
by oknihs88 » Wed Mar 13, 2013 12:55 pm

6 Replies

498 Views

Last post by Klemen
Tue Apr 09, 2013 6:25 pm
HESK.com down?

Last post by mqcarpenter « Fri Apr 05, 2013 6:19 pm
Replies: 2
by mqcarpenter » Fri Apr 05, 2013 2:46 pm

2 Replies

859 Views

Last post by mqcarpenter
Fri Apr 05, 2013 6:19 pm
Apostrophe in an email address - ticket will not open

Last post by daveboone « Fri Apr 05, 2013 3:49 pm
Replies: 2
by daveboone » Thu Apr 04, 2013 6:59 pm

2 Replies

341 Views

Last post by daveboone
Fri Apr 05, 2013 3:49 pm
Limiting KB access to Business IPs?

Last post by mqcarpenter « Fri Apr 05, 2013 2:44 pm
Replies: 4
by bigj6360 » Fri Mar 15, 2013 1:10 pm

4 Replies

1912 Views

Last post by mqcarpenter
Fri Apr 05, 2013 2:44 pm
Reassign ticket if unattended

Last post by curiosus « Thu Apr 04, 2013 4:54 pm
Replies: 2
by curiosus » Thu Apr 04, 2013 6:16 am

2 Replies

252 Views

Last post by curiosus
Thu Apr 04, 2013 4:54 pm
Outlook Macro VBA to create ticket

Last post by dr_patso « Thu Apr 04, 2013 9:29 am
Replies: 6
by dr_patso » Tue Oct 16, 2012 5:04 pm

6 Replies

2476 Views

Last post by dr_patso
Thu Apr 04, 2013 9:29 am
Need a little help with Sequential IDs

Last post by Lisaweb « Wed Apr 03, 2013 11:19 pm
Replies: 9
by Lisaweb » Sat Mar 30, 2013 3:27 pm

9 Replies

1687 Views

Last post by Lisaweb
Wed Apr 03, 2013 11:19 pm
E-mail piping error

Last post by Klemen « Wed Apr 03, 2013 3:46 pm
Replies: 1
by Wilcock » Wed Apr 03, 2013 1:42 am

1 Replies

231 Views

Last post by Klemen
Wed Apr 03, 2013 3:46 pm
Subject not displayed in admin replay

Last post by Klemen « Wed Apr 03, 2013 3:33 pm
Replies: 11
by brveljkovic » Mon Apr 30, 2012 10:26 am

11 Replies

1298 Views

Last post by Klemen
Wed Apr 03, 2013 3:33 pm
Missing Language choices from Settings page after update

Last post by Klemen « Wed Apr 03, 2013 3:32 pm
Replies: 12
by cdthomas9 » Sat Mar 30, 2013 1:25 am

12 Replies

1296 Views

Last post by Klemen
Wed Apr 03, 2013 3:32 pm
FTP link

Last post by deserteagle369 « Tue Apr 02, 2013 8:05 am
Replies: 5
by steraffi » Tue Sep 18, 2012 11:58 am

5 Replies

982 Views

Last post by deserteagle369
Tue Apr 02, 2013 8:05 am
Need to add text to subject line

Last post by Klemen « Mon Apr 01, 2013 5:05 pm
Replies: 8
by dllong » Tue Jan 15, 2013 3:24 pm

8 Replies

2244 Views

Last post by Klemen
Mon Apr 01, 2013 5:05 pm
dump all tickets to CSV and others

Last post by atif « Mon Apr 01, 2013 1:45 pm
Replies: 21
by dr_patso » Wed Sep 26, 2012 1:14 am
1

2
21 Replies

5350 Views

Last post by atif
Mon Apr 01, 2013 1:45 pm
Modifying CSS?

Last post by JamesD « Mon Apr 01, 2013 9:29 am
Replies: 2
by JamesD » Mon Apr 01, 2013 2:48 am

2 Replies

292 Views

Last post by JamesD
Mon Apr 01, 2013 9:29 am
the article link are not clickable in admin ticket message

Last post by deserteagle369 « Mon Apr 01, 2013 9:27 am
Replies: 5
by deserteagle369 » Tue Mar 05, 2013 3:29 am

5 Replies

1010 Views

Last post by deserteagle369
Mon Apr 01, 2013 9:27 am
Email when ticket is resolved or closed

Last post by vinman57 « Fri Mar 29, 2013 7:00 pm
Replies: 2
by vinman57 » Fri Mar 29, 2013 1:18 am

2 Replies

459 Views

Last post by vinman57
Fri Mar 29, 2013 7:00 pm
Dump ticket and article to csv

Last post by Klemen « Fri Mar 29, 2013 4:04 pm
Replies: 1
by deserteagle369 » Fri Mar 29, 2013 9:49 am

1 Replies

532 Views

Last post by Klemen
Fri Mar 29, 2013 4:04 pm
Upload images from local

Last post by Klemen « Thu Mar 28, 2013 3:07 pm
Replies: 1
by rolo » Thu Mar 28, 2013 2:44 pm

1 Replies

256 Views

Last post by Klemen
Thu Mar 28, 2013 3:07 pm
Login with username and pass to access customer interface

Last post by Klemen « Thu Mar 28, 2013 3:06 pm
Replies: 2
by rolo » Wed Mar 27, 2013 8:17 pm

2 Replies

526 Views

Last post by Klemen
Thu Mar 28, 2013 3:06 pm
sending a message about the change of status of unregistered

Last post by Klemen « Thu Mar 28, 2013 3:05 pm
Replies: 1
by kadavr » Thu Mar 28, 2013 6:12 am

1 Replies

174 Views

Last post by Klemen
Thu Mar 28, 2013 3:05 pm
Trouble with Updated column not updating always

Last post by uncle_giavelli « Wed Mar 27, 2013 7:24 pm
Replies: 3
by uncle_giavelli » Wed Mar 27, 2013 6:01 pm

3 Replies

277 Views

Last post by uncle_giavelli
Wed Mar 27, 2013 7:24 pm
How can I receive emails from only specific users for piping

Last post by Klemen « Wed Mar 27, 2013 9:40 am
Replies: 1
by anwarkc » Wed Mar 27, 2013 6:52 am

1 Replies

173 Views

Last post by Klemen
Wed Mar 27, 2013 9:40 am
2 Instances of Hesk sharing the same database????

Last post by Klemen « Wed Mar 27, 2013 9:36 am
Replies: 1
by Scotty124 » Tue Mar 26, 2013 11:12 pm

1 Replies

272 Views

Last post by Klemen
Wed Mar 27, 2013 9:36 am
Copy emails to administrator

Last post by Klemen « Wed Mar 27, 2013 9:32 am
Replies: 1
by mqcarpenter » Mon Mar 25, 2013 5:21 pm

1 Replies

609 Views

Last post by Klemen
Wed Mar 27, 2013 9:32 am
Remove Email Priority

Last post by Klemen « Wed Mar 27, 2013 9:29 am
Replies: 4
by Ring-A-Nerd » Wed Mar 20, 2013 8:46 am

4 Replies

993 Views

Last post by Klemen
Wed Mar 27, 2013 9:29 am
Edit Category ID?

Last post by dr_patso « Tue Mar 26, 2013 5:13 pm
Replies: 1
by Ring-A-Nerd » Tue Mar 26, 2013 8:53 am

1 Replies

592 Views

Last post by dr_patso
Tue Mar 26, 2013 5:13 pm
Help! ticket list needing hesk_users 'user' not 'id' #

Last post by mqcarpenter « Mon Mar 25, 2013 6:43 pm
Replies: 3
by SnortDorker » Wed Jun 22, 2011 6:10 pm

3 Replies

1348 Views

Last post by mqcarpenter
Mon Mar 25, 2013 6:43 pm
Suggestion: button with link to public version article

Last post by deserteagle369 « Fri Mar 22, 2013 2:09 am
Replies: 1
by srumberg » Fri Mar 22, 2013 1:16 am

1 Replies

556 Views

Last post by deserteagle369
Fri Mar 22, 2013 2:09 am
Suggestion: Save response as "draft"

Last post by Klemen « Wed Mar 20, 2013 4:00 pm
Replies: 3
by srumberg » Tue Mar 19, 2013 4:24 pm

3 Replies

616 Views

Last post by Klemen
Wed Mar 20, 2013 4:00 pm
Default the "Canned response" to "Add to the bottom"

Last post by srumberg « Wed Mar 20, 2013 9:18 am
Replies: 2
by srumberg » Tue Mar 19, 2013 4:33 pm

2 Replies

520 Views

Last post by srumberg
Wed Mar 20, 2013 9:18 am
Joker sign for search?

Last post by Klemen « Tue Mar 19, 2013 8:40 am
Replies: 3
by tjnurmin » Tue Mar 12, 2013 3:19 pm

3 Replies

489 Views

Last post by Klemen
Tue Mar 19, 2013 8:40 am
Invalid Request

Last post by Klemen « Tue Mar 19, 2013 8:25 am
Replies: 9
by IsMyWebsite » Wed Mar 13, 2013 8:36 pm

9 Replies

1932 Views

Last post by Klemen
Tue Mar 19, 2013 8:25 am
Internal Server Error

Last post by slandman « Thu Mar 14, 2013 8:30 pm
Replies: 1
by slandman » Thu Mar 14, 2013 7:47 pm

1 Replies

300 Views

Last post by slandman
Thu Mar 14, 2013 8:30 pm
asset mgmt integration

Last post by dr_patso « Thu Mar 14, 2013 5:03 pm
Replies: 4
by dr_patso » Tue Mar 12, 2013 10:24 pm

4 Replies

749 Views

Last post by dr_patso
Thu Mar 14, 2013 5:03 pm
CHANGE TICKET ID STYLE

Last post by coeugh « Thu Mar 14, 2013 10:20 am
Replies: 4
by coeugh » Mon Mar 11, 2013 4:03 pm

4 Replies

1568 Views

Last post by coeugh
Thu Mar 14, 2013 10:20 am
Hesk customfield translation

Last post by pppplus « Wed Mar 13, 2013 2:40 pm
Replies: 6
by AKNL » Mon Aug 15, 2011 8:45 am

6 Replies

1382 Views

Last post by pppplus
Wed Mar 13, 2013 2:40 pm
Changing Backgroud color.

Last post by coeugh « Wed Mar 13, 2013 11:57 am
Replies: 1
by coeugh » Wed Mar 13, 2013 11:55 am

1 Replies

532 Views

Last post by coeugh
Wed Mar 13, 2013 11:57 am
The problem with the display settings.

Last post by Bretislav « Mon Mar 11, 2013 9:50 am
Replies: 2
by Bretislav » Sun Mar 10, 2013 6:13 pm

2 Replies

258 Views

Last post by Bretislav
Mon Mar 11, 2013 9:50 am
allow ticket to be submitted without subject and message

Last post by Klemen « Mon Mar 11, 2013 9:11 am
Replies: 8
by Tech NO Babble » Thu Jul 15, 2010 8:57 pm

8 Replies

2093 Views

Last post by Klemen
Mon Mar 11, 2013 9:11 am
Using image_popup

Last post by Klemen « Mon Mar 11, 2013 9:04 am
Replies: 1
by kenonix » Fri Mar 08, 2013 6:58 pm

1 Replies

256 Views

Last post by Klemen
Mon Mar 11, 2013 9:04 am
Hesk POP3 fetching old messages...URGENT

Last post by Klemen « Mon Mar 11, 2013 9:02 am
Replies: 1
by JWilliams » Sat Mar 09, 2013 5:53 am

1 Replies

278 Views

Last post by Klemen
Mon Mar 11, 2013 9:02 am

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