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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

358 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30738 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Modifying CSS?

Last post by JamesD « Mon Apr 01, 2013 9:29 am
Replies: 2
by JamesD » Mon Apr 01, 2013 2:48 am

2 Replies

270 Views

Last post by JamesD
Mon Apr 01, 2013 9:29 am
the article link are not clickable in admin ticket message

Last post by deserteagle369 « Mon Apr 01, 2013 9:27 am
Replies: 5
by deserteagle369 » Tue Mar 05, 2013 3:29 am

5 Replies

968 Views

Last post by deserteagle369
Mon Apr 01, 2013 9:27 am
Email when ticket is resolved or closed

Last post by vinman57 « Fri Mar 29, 2013 7:00 pm
Replies: 2
by vinman57 » Fri Mar 29, 2013 1:18 am

2 Replies

438 Views

Last post by vinman57
Fri Mar 29, 2013 7:00 pm
Dump ticket and article to csv

Last post by Klemen « Fri Mar 29, 2013 4:04 pm
Replies: 1
by deserteagle369 » Fri Mar 29, 2013 9:49 am

1 Replies

514 Views

Last post by Klemen
Fri Mar 29, 2013 4:04 pm
Upload images from local

Last post by Klemen « Thu Mar 28, 2013 3:07 pm
Replies: 1
by rolo » Thu Mar 28, 2013 2:44 pm

1 Replies

243 Views

Last post by Klemen
Thu Mar 28, 2013 3:07 pm
Login with username and pass to access customer interface

Last post by Klemen « Thu Mar 28, 2013 3:06 pm
Replies: 2
by rolo » Wed Mar 27, 2013 8:17 pm

2 Replies

474 Views

Last post by Klemen
Thu Mar 28, 2013 3:06 pm
sending a message about the change of status of unregistered

Last post by Klemen « Thu Mar 28, 2013 3:05 pm
Replies: 1
by kadavr » Thu Mar 28, 2013 6:12 am

1 Replies

155 Views

Last post by Klemen
Thu Mar 28, 2013 3:05 pm
Trouble with Updated column not updating always

Last post by uncle_giavelli « Wed Mar 27, 2013 7:24 pm
Replies: 3
by uncle_giavelli » Wed Mar 27, 2013 6:01 pm

3 Replies

248 Views

Last post by uncle_giavelli
Wed Mar 27, 2013 7:24 pm
How can I receive emails from only specific users for piping

Last post by Klemen « Wed Mar 27, 2013 9:40 am
Replies: 1
by anwarkc » Wed Mar 27, 2013 6:52 am

1 Replies

149 Views

Last post by Klemen
Wed Mar 27, 2013 9:40 am
2 Instances of Hesk sharing the same database????

Last post by Klemen « Wed Mar 27, 2013 9:36 am
Replies: 1
by Scotty124 » Tue Mar 26, 2013 11:12 pm

1 Replies

257 Views

Last post by Klemen
Wed Mar 27, 2013 9:36 am
Copy emails to administrator

Last post by Klemen « Wed Mar 27, 2013 9:32 am
Replies: 1
by mqcarpenter » Mon Mar 25, 2013 5:21 pm

1 Replies

584 Views

Last post by Klemen
Wed Mar 27, 2013 9:32 am
Remove Email Priority

Last post by Klemen « Wed Mar 27, 2013 9:29 am
Replies: 4
by Ring-A-Nerd » Wed Mar 20, 2013 8:46 am

4 Replies

944 Views

Last post by Klemen
Wed Mar 27, 2013 9:29 am
Edit Category ID?

Last post by dr_patso « Tue Mar 26, 2013 5:13 pm
Replies: 1
by Ring-A-Nerd » Tue Mar 26, 2013 8:53 am

1 Replies

578 Views

Last post by dr_patso
Tue Mar 26, 2013 5:13 pm
Help! ticket list needing hesk_users 'user' not 'id' #

Last post by mqcarpenter « Mon Mar 25, 2013 6:43 pm
Replies: 3
by SnortDorker » Wed Jun 22, 2011 6:10 pm

3 Replies

1315 Views

Last post by mqcarpenter
Mon Mar 25, 2013 6:43 pm
Suggestion: button with link to public version article

Last post by deserteagle369 « Fri Mar 22, 2013 2:09 am
Replies: 1
by srumberg » Fri Mar 22, 2013 1:16 am

1 Replies

536 Views

Last post by deserteagle369
Fri Mar 22, 2013 2:09 am
Suggestion: Save response as "draft"

Last post by Klemen « Wed Mar 20, 2013 4:00 pm
Replies: 3
by srumberg » Tue Mar 19, 2013 4:24 pm

3 Replies

588 Views

Last post by Klemen
Wed Mar 20, 2013 4:00 pm
Default the "Canned response" to "Add to the bottom"

Last post by srumberg « Wed Mar 20, 2013 9:18 am
Replies: 2
by srumberg » Tue Mar 19, 2013 4:33 pm

2 Replies

500 Views

Last post by srumberg
Wed Mar 20, 2013 9:18 am
Joker sign for search?

Last post by Klemen « Tue Mar 19, 2013 8:40 am
Replies: 3
by tjnurmin » Tue Mar 12, 2013 3:19 pm

3 Replies

467 Views

Last post by Klemen
Tue Mar 19, 2013 8:40 am
Invalid Request

Last post by Klemen « Tue Mar 19, 2013 8:25 am
Replies: 9
by IsMyWebsite » Wed Mar 13, 2013 8:36 pm

9 Replies

1878 Views

Last post by Klemen
Tue Mar 19, 2013 8:25 am
Internal Server Error

Last post by slandman « Thu Mar 14, 2013 8:30 pm
Replies: 1
by slandman » Thu Mar 14, 2013 7:47 pm

1 Replies

289 Views

Last post by slandman
Thu Mar 14, 2013 8:30 pm
asset mgmt integration

Last post by dr_patso « Thu Mar 14, 2013 5:03 pm
Replies: 4
by dr_patso » Tue Mar 12, 2013 10:24 pm

4 Replies

722 Views

Last post by dr_patso
Thu Mar 14, 2013 5:03 pm
CHANGE TICKET ID STYLE

Last post by coeugh « Thu Mar 14, 2013 10:20 am
Replies: 4
by coeugh » Mon Mar 11, 2013 4:03 pm

4 Replies

1529 Views

Last post by coeugh
Thu Mar 14, 2013 10:20 am
Hesk customfield translation

Last post by pppplus « Wed Mar 13, 2013 2:40 pm
Replies: 6
by AKNL » Mon Aug 15, 2011 8:45 am

6 Replies

1338 Views

Last post by pppplus
Wed Mar 13, 2013 2:40 pm
Changing Backgroud color.

Last post by coeugh « Wed Mar 13, 2013 11:57 am
Replies: 1
by coeugh » Wed Mar 13, 2013 11:55 am

1 Replies

521 Views

Last post by coeugh
Wed Mar 13, 2013 11:57 am
The problem with the display settings.

Last post by Bretislav « Mon Mar 11, 2013 9:50 am
Replies: 2
by Bretislav » Sun Mar 10, 2013 6:13 pm

2 Replies

235 Views

Last post by Bretislav
Mon Mar 11, 2013 9:50 am
allow ticket to be submitted without subject and message

Last post by Klemen « Mon Mar 11, 2013 9:11 am
Replies: 8
by Tech NO Babble » Thu Jul 15, 2010 8:57 pm

8 Replies

2041 Views

Last post by Klemen
Mon Mar 11, 2013 9:11 am
Using image_popup

Last post by Klemen « Mon Mar 11, 2013 9:04 am
Replies: 1
by kenonix » Fri Mar 08, 2013 6:58 pm

1 Replies

242 Views

Last post by Klemen
Mon Mar 11, 2013 9:04 am
Hesk POP3 fetching old messages...URGENT

Last post by Klemen « Mon Mar 11, 2013 9:02 am
Replies: 1
by JWilliams » Sat Mar 09, 2013 5:53 am

1 Replies

247 Views

Last post by Klemen
Mon Mar 11, 2013 9:02 am
Required fields are marked with *

Last post by Klemen « Mon Mar 11, 2013 9:00 am
Replies: 1
by other_guest » Fri Mar 08, 2013 4:28 pm

1 Replies

304 Views

Last post by Klemen
Mon Mar 11, 2013 9:00 am
Disable Category in new_ticket.php

Last post by Klemen « Thu Mar 07, 2013 7:56 pm
Replies: 1
by coeugh » Thu Mar 07, 2013 9:22 am

1 Replies

496 Views

Last post by Klemen
Thu Mar 07, 2013 7:56 pm
FILE smtp.php being changed every time and not working!!

Last post by Klemen « Tue Mar 05, 2013 8:39 pm
Replies: 3
by lombii » Mon Mar 04, 2013 2:38 pm

3 Replies

235 Views

Last post by Klemen
Tue Mar 05, 2013 8:39 pm
What does 'valid' install mean ?

Last post by scanreg « Tue Mar 05, 2013 5:36 pm
Replies: 2
by scanreg » Mon Mar 04, 2013 8:32 pm

2 Replies

687 Views

Last post by scanreg
Tue Mar 05, 2013 5:36 pm
Time worked in 2.41, how it works?

Last post by Klemen « Tue Mar 05, 2013 3:22 pm
Replies: 3
by deserteagle369 » Fri Mar 01, 2013 5:27 am

3 Replies

1013 Views

Last post by Klemen
Tue Mar 05, 2013 3:22 pm
Newest ticket Note at top on view ticket

Last post by dr_patso « Mon Mar 04, 2013 11:58 pm
Replies: 2
by dr_patso » Wed Feb 27, 2013 6:27 pm

2 Replies

493 Views

Last post by dr_patso
Mon Mar 04, 2013 11:58 pm
old data format

Last post by Klemen « Sun Mar 03, 2013 11:08 am
Replies: 1
by mfratoni » Sat Mar 02, 2013 9:28 pm

1 Replies

165 Views

Last post by Klemen
Sun Mar 03, 2013 11:08 am
fulltext suggestion for Simple Chinese

Last post by Klemen « Fri Mar 01, 2013 2:51 pm
Replies: 1
by deserteagle369 » Thu Feb 28, 2013 1:52 am

1 Replies

415 Views

Last post by Klemen
Fri Mar 01, 2013 2:51 pm
multi words kb search return blank page

Last post by Klemen « Fri Mar 01, 2013 2:49 pm
Replies: 1
by deserteagle369 » Thu Feb 28, 2013 11:19 am

1 Replies

560 Views

Last post by Klemen
Fri Mar 01, 2013 2:49 pm
my modification:KB search-multi words search feature

Last post by Klemen « Wed Mar 06, 2013 8:57 pm
Replies: 5
by deserteagle369 » Fri Mar 01, 2013 5:17 am

5 Replies

1420 Views

Last post by Klemen
Wed Mar 06, 2013 8:57 pm
[SOLVED] Custom exit page

Last post by ttuhsc-user « Wed Feb 27, 2013 10:10 pm
Replies: 2
by ttuhsc-user » Tue Feb 26, 2013 8:38 pm

2 Replies

294 Views

Last post by ttuhsc-user
Wed Feb 27, 2013 10:10 pm
Text for links in 'Canned Messages' not fully duplicated

Last post by Klemen « Wed Feb 27, 2013 3:52 pm
Replies: 6
by srumberg » Sun Feb 10, 2013 9:48 am

6 Replies

2429 Views

Last post by Klemen
Wed Feb 27, 2013 3:52 pm
Move "Submit ticket"/"View existing ticket" to other page?

Last post by sp119 « Wed Feb 27, 2013 11:32 am
Replies: 4
by sp119 » Wed Feb 20, 2013 12:37 pm

4 Replies

495 Views

Last post by sp119
Wed Feb 27, 2013 11:32 am
[SOLVED] Detailed auditing

Last post by ttuhsc-user « Tue Feb 26, 2013 8:35 pm
Replies: 2
by ttuhsc-user » Sun Feb 24, 2013 8:35 pm

2 Replies

257 Views

Last post by ttuhsc-user
Tue Feb 26, 2013 8:35 pm
Differnet Support Emails For Each Category?

Last post by sp119 « Tue Feb 26, 2013 6:41 pm
Replies: 16
by ghooke » Sun Oct 21, 2012 9:18 pm
1

2
16 Replies

4050 Views

Last post by sp119
Tue Feb 26, 2013 6:41 pm
Sending eMails in HTML Format

Last post by Klemen « Mon Feb 25, 2013 3:53 pm
Replies: 7
by facternet » Fri Oct 19, 2007 5:55 pm

7 Replies

2909 Views

Last post by Klemen
Mon Feb 25, 2013 3:53 pm
Opening hesk/install in your browser

Last post by Klemen « Mon Feb 25, 2013 3:44 pm
Replies: 3
by trafficmad » Sun Feb 24, 2013 4:29 pm

3 Replies

903 Views

Last post by Klemen
Mon Feb 25, 2013 3:44 pm
How to insert a customer reply?

Last post by Klemen « Sat Feb 23, 2013 5:47 pm
Replies: 1
by srumberg » Sat Feb 23, 2013 11:18 am

1 Replies

345 Views

Last post by Klemen
Sat Feb 23, 2013 5:47 pm
Hesk status issue

Last post by PeopleInside « Fri Feb 22, 2013 5:33 pm
Replies: 8
by PeopleInside » Tue Jan 29, 2013 5:50 pm

8 Replies

1742 Views

Last post by PeopleInside
Fri Feb 22, 2013 5:33 pm
Feature suggestion: link to most recent post

Last post by Klemen « Fri Feb 22, 2013 5:17 pm
Replies: 1
by srumberg » Fri Feb 22, 2013 3:56 pm

1 Replies

323 Views

Last post by Klemen
Fri Feb 22, 2013 5:17 pm
[SOLVED] Category change emails

Last post by Klemen « Fri Feb 22, 2013 5:13 pm
Replies: 3
by ttuhsc-user » Mon Feb 11, 2013 9:33 pm

3 Replies

354 Views

Last post by Klemen
Fri Feb 22, 2013 5:13 pm
BUG No reply email and Support Email BUG

Last post by PeopleInside « Mon Feb 18, 2013 2:48 pm
Replies: 5
by PeopleInside » Thu Nov 15, 2012 8:00 pm

5 Replies

1267 Views

Last post by PeopleInside
Mon Feb 18, 2013 2:48 pm

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