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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

362 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30739 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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summing up time_worked with mysql query [solved]

Last post by dr_patso « Wed Sep 26, 2012 12:46 am
Replies: 1
by dr_patso » Tue Sep 25, 2012 9:58 pm

1 Replies

408 Views

Last post by dr_patso
Wed Sep 26, 2012 12:46 am
print notes

Last post by steve « Tue Sep 25, 2012 10:32 pm
Replies: 2
by pitsllc » Tue Jan 31, 2012 1:14 am

2 Replies

658 Views

Last post by steve
Tue Sep 25, 2012 10:32 pm
Changing the ticket list page a bit... help?

Last post by steve « Mon Sep 24, 2012 5:09 pm
Replies: 7
by SnortDorker » Wed Aug 15, 2012 7:09 pm

7 Replies

1898 Views

Last post by steve
Mon Sep 24, 2012 5:09 pm
login page, session

Last post by Estelle « Mon Sep 24, 2012 12:20 pm
Replies: 8
by kabuc » Fri Oct 28, 2011 4:21 pm

8 Replies

1281 Views

Last post by Estelle
Mon Sep 24, 2012 12:20 pm
Custom field is being converted to a hyperlink

Last post by kuffs « Mon Sep 24, 2012 12:04 pm
Replies: 2
by kuffs » Mon Sep 24, 2012 11:05 am

2 Replies

195 Views

Last post by kuffs
Mon Sep 24, 2012 12:04 pm
How to disable staff account

Last post by Klemen « Mon Sep 24, 2012 9:22 am
Replies: 1
by deserteagle369 » Mon Sep 24, 2012 7:36 am

1 Replies

392 Views

Last post by Klemen
Mon Sep 24, 2012 9:22 am
I get sometimes "<h2>Error: Password error: Login failed.</h

Last post by Klemen « Sat Sep 22, 2012 6:56 am
Replies: 1
by virtualcall » Fri Sep 21, 2012 10:20 pm

1 Replies

228 Views

Last post by Klemen
Sat Sep 22, 2012 6:56 am
[RESOLVED]Japanese texts on custom options are garbling

Last post by summerfrogs « Sat Sep 22, 2012 3:20 am
Replies: 2
by summerfrogs » Fri Sep 21, 2012 2:52 pm

2 Replies

185 Views

Last post by summerfrogs
Sat Sep 22, 2012 3:20 am
Delayed answer mail

Last post by Klemen « Fri Sep 21, 2012 1:49 pm
Replies: 1
by steraffi » Fri Sep 21, 2012 11:06 am

1 Replies

342 Views

Last post by Klemen
Fri Sep 21, 2012 1:49 pm
Mail with attachment

Last post by Klemen « Fri Sep 21, 2012 1:48 pm
Replies: 1
by steraffi » Fri Sep 21, 2012 11:17 am

1 Replies

292 Views

Last post by Klemen
Fri Sep 21, 2012 1:48 pm
IP ban that can't create ticket

Last post by Klemen « Fri Sep 21, 2012 1:42 pm
Replies: 1
by kabuc » Fri Sep 21, 2012 4:17 am

1 Replies

422 Views

Last post by Klemen
Fri Sep 21, 2012 1:42 pm
how to insert kb link into ticket msg body

Last post by Klemen « Fri Sep 21, 2012 1:41 pm
Replies: 1
by deserteagle369 » Fri Sep 21, 2012 12:49 am

1 Replies

567 Views

Last post by Klemen
Fri Sep 21, 2012 1:41 pm
POP3 - Email parsing problem

Last post by Klemen « Thu Sep 20, 2012 4:23 pm
Replies: 3
by inka » Wed Sep 19, 2012 12:13 pm

3 Replies

1194 Views

Last post by Klemen
Thu Sep 20, 2012 4:23 pm
Difference between POP3 Fetching and Email piping

Last post by gabberkopf « Thu Sep 20, 2012 8:16 am
Replies: 2
by gabberkopf » Mon Sep 17, 2012 9:57 am

2 Replies

933 Views

Last post by gabberkopf
Thu Sep 20, 2012 8:16 am
Include message into automated Email

Last post by inka « Thu Sep 20, 2012 6:18 am
Replies: 1
by bubbafre » Thu Sep 20, 2012 1:44 am

1 Replies

687 Views

Last post by inka
Thu Sep 20, 2012 6:18 am
random reply tickets open

Last post by zmenchho « Wed Sep 19, 2012 5:32 pm
Replies: 2
by zmenchho » Wed Sep 19, 2012 1:18 pm

2 Replies

817 Views

Last post by zmenchho
Wed Sep 19, 2012 5:32 pm
No non-English characters accepted

Last post by Klemen « Wed Sep 19, 2012 5:22 pm
Replies: 7
by inka » Thu Sep 13, 2012 11:10 am

7 Replies

2616 Views

Last post by Klemen
Wed Sep 19, 2012 5:22 pm
security image problem

Last post by kabuc « Tue Sep 18, 2012 7:53 pm
Replies: 2
by kabuc » Tue Sep 18, 2012 7:20 pm

2 Replies

641 Views

Last post by kabuc
Tue Sep 18, 2012 7:53 pm
Changing Hesk from emailing replies

Last post by Klemen « Tue Sep 18, 2012 5:43 pm
Replies: 5
by ruffmeister » Wed Sep 12, 2012 2:47 pm

5 Replies

1908 Views

Last post by Klemen
Tue Sep 18, 2012 5:43 pm
[SOLVED] Categories

Last post by ttuhsc-user « Sun Sep 16, 2012 8:33 pm
Replies: 4
by ttuhsc-user » Fri Sep 14, 2012 9:30 pm

4 Replies

376 Views

Last post by ttuhsc-user
Sun Sep 16, 2012 8:33 pm
Download attachment in the knowledge base / private mode

Last post by wed « Sat Sep 15, 2012 4:46 am
Replies: 2
by wed » Fri Sep 14, 2012 4:21 am

2 Replies

773 Views

Last post by wed
Sat Sep 15, 2012 4:46 am
Error handling for category and priority

Last post by dr_patso « Fri Sep 14, 2012 7:13 pm
Replies: 2
by hamidi » Mon Sep 10, 2012 6:21 am

2 Replies

462 Views

Last post by dr_patso
Fri Sep 14, 2012 7:13 pm
Having problem to re-install the programm

Last post by bestsaving « Fri Sep 14, 2012 2:08 am
Replies: 3
by bestsaving » Thu Sep 13, 2012 3:08 am

3 Replies

319 Views

Last post by bestsaving
Fri Sep 14, 2012 2:08 am
only allowing tickets to be submited during a time period

Last post by bubbafre « Thu Sep 13, 2012 12:28 am

by bubbafre » Thu Sep 13, 2012 12:28 am

0 Replies

4973 Views

Last post by bubbafre
Thu Sep 13, 2012 12:28 am
admin page after login blank

Last post by mdez13 « Wed Sep 12, 2012 6:30 pm
Replies: 4
by mdez13 » Tue Sep 11, 2012 6:21 pm

4 Replies

714 Views

Last post by mdez13
Wed Sep 12, 2012 6:30 pm
accent in name from email parser

Last post by Klemen « Wed Sep 12, 2012 2:27 pm
Replies: 8
by wed » Wed Sep 05, 2012 8:51 am

8 Replies

1105 Views

Last post by Klemen
Wed Sep 12, 2012 2:27 pm
Hesk 2.4, adding own setting (but failure with saving)

Last post by Klemen « Wed Sep 12, 2012 2:26 pm
Replies: 1
by lupolo » Wed Sep 12, 2012 8:33 am

1 Replies

515 Views

Last post by Klemen
Wed Sep 12, 2012 2:26 pm
Protect POP3 script - prevent outsiders from triggering

Last post by scanreg « Tue Sep 11, 2012 6:34 pm
Replies: 2
by scanreg » Mon Sep 10, 2012 4:29 pm

2 Replies

695 Views

Last post by scanreg
Tue Sep 11, 2012 6:34 pm
Attachment Upload Error on Windows starting in 2.4.0

Last post by Klemen « Tue Sep 11, 2012 2:47 pm
Replies: 1
by tonylacey » Mon Sep 10, 2012 8:52 pm

1 Replies

230 Views

Last post by Klemen
Tue Sep 11, 2012 2:47 pm
Hide Category From Customer

Last post by DUMONTTF « Sun Sep 09, 2012 4:54 pm
Replies: 2
by DUMONTTF » Sun Sep 09, 2012 4:03 pm

2 Replies

301 Views

Last post by DUMONTTF
Sun Sep 09, 2012 4:54 pm
index page text adding

Last post by hostwebservice.com « Sat Sep 08, 2012 2:58 pm
Replies: 2
by hostwebservice.com » Thu Sep 06, 2012 8:30 am

2 Replies

1123 Views

Last post by hostwebservice.com
Sat Sep 08, 2012 2:58 pm
Group by Owner display

Last post by smegnl « Sat Sep 08, 2012 12:27 am
Replies: 4
by smegnl » Fri Sep 07, 2012 5:05 pm

4 Replies

541 Views

Last post by smegnl
Sat Sep 08, 2012 12:27 am
integration in dolibarr

Last post by Klemen « Fri Sep 07, 2012 7:10 pm
Replies: 1
by icfr » Wed Sep 05, 2012 3:55 pm

1 Replies

556 Views

Last post by Klemen
Fri Sep 07, 2012 7:10 pm
Sharing tickets feature

Last post by Klemen « Fri Sep 07, 2012 7:07 pm
Replies: 1
by phoenixpromotions » Fri Sep 07, 2012 4:19 pm

1 Replies

276 Views

Last post by Klemen
Fri Sep 07, 2012 7:07 pm
print_tickets.inc.php

Last post by steve « Wed Sep 05, 2012 3:35 pm
Replies: 2
by steve » Tue Sep 04, 2012 9:16 pm

2 Replies

725 Views

Last post by steve
Wed Sep 05, 2012 3:35 pm
updated / lastchange does not update after reply

Last post by dr_patso « Tue Sep 04, 2012 6:06 pm
Replies: 2
by dr_patso » Mon Sep 03, 2012 8:08 pm

2 Replies

466 Views

Last post by dr_patso
Tue Sep 04, 2012 6:06 pm
How to Change the tracking id format

Last post by Klemen « Tue Sep 04, 2012 2:33 pm
Replies: 1
by Saif » Tue Sep 04, 2012 5:52 am

1 Replies

408 Views

Last post by Klemen
Tue Sep 04, 2012 2:33 pm
Upgrade Installation Instructions

Last post by adami « Tue Sep 04, 2012 8:52 am
Replies: 7
by GlenH » Thu Aug 16, 2012 4:03 pm

7 Replies

1011 Views

Last post by adami
Tue Sep 04, 2012 8:52 am
Email Setup

Last post by Saif « Mon Sep 03, 2012 5:09 am
Replies: 12
by Saif » Thu Aug 30, 2012 8:29 am

12 Replies

1494 Views

Last post by Saif
Mon Sep 03, 2012 5:09 am
Your server does not allow large enough posts

Last post by Klemen « Sat Sep 01, 2012 10:39 am
Replies: 7
by kabuc » Thu Aug 30, 2012 4:14 pm

7 Replies

1724 Views

Last post by Klemen
Sat Sep 01, 2012 10:39 am
POP3 Access

Last post by kidrobot2k4 « Sat Sep 01, 2012 6:37 am
Replies: 6
by page » Mon Aug 20, 2012 8:17 pm

6 Replies

706 Views

Last post by kidrobot2k4
Sat Sep 01, 2012 6:37 am
open Ticket

Last post by Klemen « Fri Aug 31, 2012 1:22 pm
Replies: 1
by jonamua1971 » Fri Aug 31, 2012 1:37 am

1 Replies

361 Views

Last post by Klemen
Fri Aug 31, 2012 1:22 pm
Cpanel upgrade by hosting company trashes Hdesk

Last post by sybex « Tue Aug 28, 2012 4:20 am
Replies: 2
by sybex » Sun Aug 26, 2012 11:42 pm

2 Replies

326 Views

Last post by sybex
Tue Aug 28, 2012 4:20 am
How are spammers getting through?

Last post by Klemen « Sun Aug 26, 2012 3:22 pm
Replies: 1
by vinman57 » Fri Aug 24, 2012 7:01 pm

1 Replies

440 Views

Last post by Klemen
Sun Aug 26, 2012 3:22 pm
Hesk 2.4 - Pop3 Fetching

Last post by kidrobot2k4 « Thu Aug 23, 2012 11:36 pm
Replies: 14
by GEEKYGUYS » Mon Aug 13, 2012 7:32 am

14 Replies

1223 Views

Last post by kidrobot2k4
Thu Aug 23, 2012 11:36 pm
Malware detected hesk 2.3

Last post by Klemen « Wed Aug 22, 2012 4:06 pm
Replies: 5
by gfinternet » Thu Jul 12, 2012 10:23 pm

5 Replies

624 Views

Last post by Klemen
Wed Aug 22, 2012 4:06 pm
Time worked

Last post by Klemen « Wed Aug 22, 2012 4:04 pm
Replies: 1
by kabuc » Tue Aug 21, 2012 7:53 pm

1 Replies

430 Views

Last post by Klemen
Wed Aug 22, 2012 4:04 pm
HESK upgrade from 2.3 to 2.4.1

Last post by Klemen « Wed Aug 22, 2012 4:02 pm
Replies: 4
by tbtSRMC » Mon Aug 20, 2012 6:49 pm

4 Replies

612 Views

Last post by Klemen
Wed Aug 22, 2012 4:02 pm
Can't create New Ticket or add answer after update 2.4

Last post by Goue1 « Mon Aug 20, 2012 8:41 am
Replies: 27
by Goue1 » Mon Aug 13, 2012 8:32 am
1

2
27 Replies

4911 Views

Last post by Goue1
Mon Aug 20, 2012 8:41 am
xcart intergration

Last post by Klemen « Sun Aug 19, 2012 6:14 am
Replies: 1
by delboy2028 » Sat Aug 18, 2012 12:18 pm

1 Replies

383 Views

Last post by Klemen
Sun Aug 19, 2012 6:14 am

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