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Hesk - helpdesk software add-ons

Moderator: mkoch227

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Mods for HESK (by Mike Koch)
Forum dedicated to Mods for HESK created by Mike Koch
Moderator: mkoch227
Topics: 325

325 Topics

1493 Posts

Last post Re: Send reply to ticket in CC
by Ayon View the latest post
Mon Nov 04, 2024 6:33 pm

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MOD SUBMISSION RULES - PLEASE READ

Last post by Klemen « Sat Jul 09, 2005 6:10 pm
Replies: 2
by Klemen » Sat Apr 23, 2005 10:06 pm

2 Replies

31621 Views

Last post by Klemen
Sat Jul 09, 2005 6:10 pm

Topics

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Last post

Spanish version does not display accents or ñ

Last post by dld75 « Thu May 10, 2012 3:09 pm
Replies: 2
by dld75 » Thu Apr 26, 2012 4:56 pm

2 Replies

1057 Views

Last post by dld75
Thu May 10, 2012 3:09 pm
Time spent on a ticket

Last post by Klemen « Sun Apr 22, 2012 11:39 am
Replies: 43
by Brice » Thu Jan 07, 2010 1:28 pm
1

2

3
43 Replies

15250 Views

Last post by Klemen
Sun Apr 22, 2012 11:39 am
Very strange piping behaviour...

Last post by Lisaweb « Thu Mar 29, 2012 4:07 pm
Replies: 2
by Lisaweb » Wed Mar 28, 2012 1:00 pm

2 Replies

752 Views

Last post by Lisaweb
Thu Mar 29, 2012 4:07 pm
2.3 MOD - Email Ticket closed

Last post by hollandsedrop « Tue Mar 20, 2012 8:08 am
Replies: 4
by lupolo » Mon Sep 19, 2011 9:12 am

4 Replies

1786 Views

Last post by hollandsedrop
Tue Mar 20, 2012 8:08 am
Category Passive Mode?

Last post by hollandsedrop « Sat Mar 17, 2012 9:45 pm
Replies: 2
by hollandsedrop » Fri Mar 16, 2012 7:30 pm

2 Replies

1073 Views

Last post by hollandsedrop
Sat Mar 17, 2012 9:45 pm
Cannot run SQL query

Last post by Klemen « Tue Mar 13, 2012 4:22 pm
Replies: 7
by bim » Fri Mar 09, 2012 11:26 am

7 Replies

888 Views

Last post by Klemen
Tue Mar 13, 2012 4:22 pm
Pipe mail without panel

Last post by Klemen « Thu Mar 08, 2012 7:22 pm
Replies: 3
by copetti » Tue Mar 06, 2012 12:40 pm

3 Replies

1081 Views

Last post by Klemen
Thu Mar 08, 2012 7:22 pm
2.3: Do not require customer email

Last post by marty « Thu Mar 08, 2012 8:19 am
Replies: 2
by marty » Tue Mar 06, 2012 11:04 am

2 Replies

514 Views

Last post by marty
Thu Mar 08, 2012 8:19 am
HESK user base

Last post by Tech NO Babble « Sun Mar 04, 2012 12:12 am
Replies: 2
by mingt » Fri Dec 02, 2011 5:30 pm

2 Replies

916 Views

Last post by Tech NO Babble
Sun Mar 04, 2012 12:12 am
New duplicate submit_ticket.php

Last post by bexter « Tue Feb 21, 2012 5:14 pm
Replies: 2
by bexter » Tue Feb 21, 2012 3:32 pm

2 Replies

801 Views

Last post by bexter
Tue Feb 21, 2012 5:14 pm
Does HESK automatically close a ticket?

Last post by mingt « Thu Feb 16, 2012 11:13 pm
Replies: 2
by mingt » Thu Feb 16, 2012 8:14 pm

2 Replies

1257 Views

Last post by mingt
Thu Feb 16, 2012 11:13 pm
hesk_settings.inc behavior

Last post by mingt « Wed Feb 15, 2012 5:18 pm
Replies: 1
by mingt » Wed Feb 15, 2012 4:56 pm

1 Replies

519 Views

Last post by mingt
Wed Feb 15, 2012 5:18 pm
Call stats

Last post by ruffmeister « Fri Feb 10, 2012 3:28 pm

by ruffmeister » Fri Feb 10, 2012 3:28 pm

0 Replies

4899 Views

Last post by ruffmeister
Fri Feb 10, 2012 3:28 pm
problem with email piping

Last post by jrewolinski « Tue Feb 07, 2012 2:55 am
Replies: 9
by Ludwig » Wed Nov 09, 2011 11:30 am

9 Replies

2209 Views

Last post by jrewolinski
Tue Feb 07, 2012 2:55 am
Unable to access Hesk database

Last post by mingt « Mon Jan 30, 2012 9:03 pm
Replies: 1
by mingt » Mon Jan 30, 2012 8:30 pm

1 Replies

579 Views

Last post by mingt
Mon Jan 30, 2012 9:03 pm
GMAIL SMTP SSL Working Simple WAY 2.3

Last post by ultime « Mon Jan 16, 2012 10:22 am
Replies: 7
by vonone » Sat Oct 01, 2011 7:30 am

7 Replies

1956 Views

Last post by ultime
Mon Jan 16, 2012 10:22 am
Date format messed up under updated column

Last post by vinman57 « Fri Dec 16, 2011 4:56 pm
Replies: 6
by vinman57 » Sun Dec 04, 2011 2:30 pm

6 Replies

1359 Views

Last post by vinman57
Fri Dec 16, 2011 4:56 pm
How to delete SUBJECT field?

Last post by adami « Fri Dec 09, 2011 1:02 am
Replies: 2
by adami » Mon Oct 10, 2011 12:50 pm

2 Replies

981 Views

Last post by adami
Fri Dec 09, 2011 1:02 am
Email notification works partially

Last post by mingt « Fri Dec 02, 2011 5:11 pm
Replies: 2
by mingt » Thu Dec 01, 2011 12:05 am

2 Replies

731 Views

Last post by mingt
Fri Dec 02, 2011 5:11 pm
Wysiwyg for tickets

Last post by Klemen « Wed Nov 30, 2011 8:16 pm
Replies: 1
by ghale » Wed Nov 30, 2011 4:18 pm

1 Replies

734 Views

Last post by Klemen
Wed Nov 30, 2011 8:16 pm
lenguage package

Last post by wmb « Fri Nov 18, 2011 12:32 am
Replies: 1
by wmb » Fri Nov 18, 2011 12:31 am

1 Replies

344 Views

Last post by wmb
Fri Nov 18, 2011 12:32 am
Add On Wish - Internal Notes, Tickts and extra admin options

Last post by ghale « Tue Nov 15, 2011 4:24 pm
Replies: 9
by ugogo.info » Sat Oct 31, 2009 3:32 pm

9 Replies

3826 Views

Last post by ghale
Tue Nov 15, 2011 4:24 pm
reply on ticket mail

Last post by Klemen « Mon Nov 14, 2011 9:43 am
Replies: 1
by thephantom » Mon Nov 14, 2011 12:12 am

1 Replies

519 Views

Last post by Klemen
Mon Nov 14, 2011 9:43 am
[Problem] Adding Custom fields in Admin Page.

Last post by Klemen « Wed Nov 02, 2011 3:29 pm
Replies: 3
by blackhowling » Tue Nov 01, 2011 5:07 am

3 Replies

779 Views

Last post by Klemen
Wed Nov 02, 2011 3:29 pm
Problem with the language in the imap addon

Last post by Klemen « Wed Oct 19, 2011 7:16 pm
Replies: 1
by jtempra » Wed Oct 19, 2011 6:08 pm

1 Replies

429 Views

Last post by Klemen
Wed Oct 19, 2011 7:16 pm
ticket assignment

Last post by webguy78 « Wed Oct 19, 2011 2:59 pm
Replies: 4
by webguy78 » Mon Oct 17, 2011 9:10 pm

4 Replies

1063 Views

Last post by webguy78
Wed Oct 19, 2011 2:59 pm
Email pipping without "pipping to a program"

Last post by Klemen « Tue Oct 18, 2011 5:23 pm
Replies: 3
by jtempra » Tue Oct 18, 2011 4:35 pm

3 Replies

710 Views

Last post by Klemen
Tue Oct 18, 2011 5:23 pm
Customise Forgot Ticket email

Last post by chrisn0123 « Thu Oct 13, 2011 11:52 am
Replies: 2
by chrisn0123 » Wed Oct 12, 2011 10:25 am

2 Replies

722 Views

Last post by chrisn0123
Thu Oct 13, 2011 11:52 am
Chinese language

Last post by vonone « Thu Oct 13, 2011 12:46 am

by vonone » Thu Oct 13, 2011 12:46 am

0 Replies

5031 Views

Last post by vonone
Thu Oct 13, 2011 12:46 am
A Solution for Spam without allowing users Delete capability

Last post by Lisaweb « Wed Oct 12, 2011 5:29 pm
Replies: 2
by Lisaweb » Wed Oct 12, 2011 2:56 pm

2 Replies

587 Views

Last post by Lisaweb
Wed Oct 12, 2011 5:29 pm
2.3 MOD: Insert Ticket Submitter's Name into Ticket Reply

Last post by Lisaweb « Mon Oct 10, 2011 4:22 pm
Replies: 4
by Lisaweb » Fri Oct 07, 2011 5:18 am

4 Replies

1268 Views

Last post by Lisaweb
Mon Oct 10, 2011 4:22 pm
2.3 MOD: Add Header and Footer to Print View

Last post by Lisaweb « Thu Oct 06, 2011 2:24 pm

by Lisaweb » Thu Oct 06, 2011 2:24 pm

0 Replies

5090 Views

Last post by Lisaweb
Thu Oct 06, 2011 2:24 pm
How To auto assign ticket to user by category ?

Last post by Lisaweb « Tue Oct 04, 2011 3:54 pm
Replies: 5
by ronenu » Tue Mar 08, 2011 3:19 pm

5 Replies

4176 Views

Last post by Lisaweb
Tue Oct 04, 2011 3:54 pm
2.3 MOD: New "Canned Responses" select Interface for Clarity

Last post by Lisaweb « Mon Oct 03, 2011 10:16 pm

by Lisaweb » Mon Oct 03, 2011 10:16 pm

0 Replies

5105 Views

Last post by Lisaweb
Mon Oct 03, 2011 10:16 pm
CAPTCHA in UTF-8 language not displayed

Last post by Klemen « Sat Oct 01, 2011 2:53 pm
Replies: 1
by informatik30 » Mon Sep 26, 2011 9:26 am

1 Replies

538 Views

Last post by Klemen
Sat Oct 01, 2011 2:53 pm
How to added new category name to category_moved.txt

Last post by Lisaweb « Fri Sep 30, 2011 5:40 pm
Replies: 17
by hollandsedrop » Tue May 19, 2009 3:14 pm
1

2
17 Replies

5575 Views

Last post by Lisaweb
Fri Sep 30, 2011 5:40 pm
2.3 MOD: Add New Category Name to Category Moved Email

Last post by Lisaweb « Fri Sep 30, 2011 5:37 pm

by Lisaweb » Fri Sep 30, 2011 5:37 pm

0 Replies

5068 Views

Last post by Lisaweb
Fri Sep 30, 2011 5:37 pm
2.3 MOD: Prevent Users from Changing Name & Email in Profile

Last post by Lisaweb « Fri Sep 30, 2011 4:44 pm

by Lisaweb » Fri Sep 30, 2011 4:44 pm

0 Replies

5255 Views

Last post by Lisaweb
Fri Sep 30, 2011 4:44 pm
Need Mod Updated: Average Time per Ticket per User

Last post by Lisaweb « Sun Sep 25, 2011 9:11 pm

by Lisaweb » Sun Sep 25, 2011 9:11 pm

0 Replies

5496 Views

Last post by Lisaweb
Sun Sep 25, 2011 9:11 pm
Seeking a Chinese language pack

Last post by Klemen « Sun Sep 25, 2011 2:19 pm
Replies: 1
by mgpcoe » Thu Sep 22, 2011 3:59 pm

1 Replies

331 Views

Last post by Klemen
Sun Sep 25, 2011 2:19 pm
2.3 MOD - Must select a category wenn submitting

Last post by lupolo « Wed Sep 21, 2011 12:55 pm

by lupolo » Wed Sep 21, 2011 12:55 pm

0 Replies

5157 Views

Last post by lupolo
Wed Sep 21, 2011 12:55 pm
changing colors around?

Last post by Klemen « Wed Sep 21, 2011 9:58 am
Replies: 4
by SS113 » Wed Aug 24, 2011 2:25 am

4 Replies

1990 Views

Last post by Klemen
Wed Sep 21, 2011 9:58 am
Suggestion for future release..

Last post by Klemen « Fri Sep 02, 2011 1:14 pm
Replies: 4
by scheckc » Wed Aug 31, 2011 8:41 pm

4 Replies

1238 Views

Last post by Klemen
Fri Sep 02, 2011 1:14 pm
E-mailadres input required for viewing tickets

Last post by Klemen « Tue Aug 30, 2011 11:27 am
Replies: 1
by StevetS » Tue Aug 30, 2011 9:49 am

1 Replies

421 Views

Last post by Klemen
Tue Aug 30, 2011 11:27 am
2 Questions About Help-Desk

Last post by stephenz115 « Tue Aug 23, 2011 1:09 am
Replies: 2
by stephenz115 » Mon Aug 22, 2011 7:54 am

2 Replies

496 Views

Last post by stephenz115
Tue Aug 23, 2011 1:09 am
[MOD] Show ticket's custom field in admin page

Last post by SS113 « Mon Aug 22, 2011 2:17 am
Replies: 5
by m4dbra1n » Wed Feb 17, 2010 6:09 pm

5 Replies

2894 Views

Last post by SS113
Mon Aug 22, 2011 2:17 am
Staff can see only Ticket created by him self

Last post by Klemen « Mon Aug 15, 2011 3:37 pm
Replies: 1
by coeugh » Sat Aug 13, 2011 11:55 am

1 Replies

593 Views

Last post by Klemen
Mon Aug 15, 2011 3:37 pm
Add more Priority categories

Last post by coeugh « Sat Aug 13, 2011 1:50 pm
Replies: 2
by JMRamsey » Mon Mar 03, 2008 12:24 pm

2 Replies

3055 Views

Last post by coeugh
Sat Aug 13, 2011 1:50 pm
How to make a required field not required

Last post by coeugh « Sat Aug 13, 2011 11:29 am
Replies: 9
by m4dbra1n » Thu Dec 17, 2009 11:41 am

9 Replies

4192 Views

Last post by coeugh
Sat Aug 13, 2011 11:29 am
My personal version of hesk 2.2

Last post by Klemen « Thu Jun 30, 2011 7:42 am
Replies: 2
by mor175 » Mon Jun 27, 2011 10:44 am

2 Replies

839 Views

Last post by Klemen
Thu Jun 30, 2011 7:42 am

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