Possibility to search over all tickets

Helpdesk for my helpdesk software

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m1n3p4

Possibility to search over all tickets

Post by m1n3p4 »

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Is it possible for a "normal" user to search trough all tickets in the database. The index.php site is only for searching a specific ticket.

In the admin.php site there is a possibility to search trough all tickets with one specific word in it. This will be a good feater for all users.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Nope, "Normal" users can only search tickets within their categories. If you assign them to all categories they will be able to do that.
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